SAP ISU Training

SAP ISU Training component is a sales and information system that supports all business processes and utility services of a utility company. It is helpful in managing and billing residential, commercial, industrial, and prospective customers.


Online training – Anytime Anywhere

SAP ISU Training

Demo Date Course Duration (Hrs)  
21 Oct 2016 30
22 Oct 2016 30
23 Oct 2016 30
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SAP IS-U is SAP’s Industry Specific Solution for Utilities Industry. It is also referred to as SAP IS-U/CCS (Customer Care and Services).

The SAP Utilities (IS-U) component is a sales and information system that supports all business processes and utility services of a utility company. You can use IS-U for managing and billing residential, commercial, industrial, and prospective customers. This component also allows you to manage and bill customers who receive services, purchase goods, or pay fees and taxes.

SAP Utilities provides you with all the benefits of a comprehensive and effective Enterprise Resource Planning (ERP) System.


SAP ISU Training Overview

SAP ISU Online Training is arranged by industry aware and subject matter experts so that students can develop excellent Business insight for managing real life challenge in business administration. Participants gain an overview of the business processes that can be mapped using IS-U/CCS. The most important customer business processes are introduced briefly using examples. The integration of IS-U/CCS with standard mySAP components is exemplified.


SAP ISU Training Curriculum

curriculum_moduleEnergy Data Management

EDM: Functional Overview
EDM: Relevant Data Objects
Profile Header
Profile Allocation
Import Profile Values
Manage Profile Values
Formula Profiles
Synthetic Profiles
Load Profiles

curriculum_moduleBilling and Invoicing

Billing in SAP Utilities Data Model
Billing Master Data
Discount/ Surcharges,
Manual Billing
Clearing Control
Budget Billing
Bill Printout
Special Billing Features like Franchise fee
Collective Bill
Executing the Meter to Bill process


ISU Data Model/overview
Basics of FICA (master data, events, parallel processing)
Transactions and Account Determination
Credit worthiness
Payment Run
Returns Processing
Clearing Control
Dunning and Collections
Deferral/Installment Plan
Promise to Pay
Account Maintenance, Reversals, Transfer posting
Security Deposits
Interest Calculation
Reconciliation keys
Integration of FICA with SD
Budget Billing
Executing the Bill to Cash process

curriculum_moduleWork Management

Work Management Overview
Technical Objects in Transmission and Distribution
Installation and Service
Service Products
Workflow Service Connection
Processes in Utilities Industry
Interfaces to External systems

curriculum_moduleReal Time Pricing

Introduction to RTP Interface
Review of ISU/CCS Billing
Elements of an RTP Interface
Customizing settings for the RTP Interface
Executing the RTP

curriculum_moduleInterface Customer Service

Overview of CS
Customer Interaction Center (CIC) Configuration
Navigation and Application Area
Front Office Processes
Disconnection and Reconnection
Move-in, Move-out, Move-In/out
ISU Sales Processing
Deregulated Markets

curriculum_moduleInter Company Data Exchange

Grid usage (Bill ready Scenario)
Grid usage – integrated scenario (full supply)
Change of supplier
Change of supplier ? point of delivery identification
Customer group-specific quantity surpluses/shortages



Our trainers have relevant experience in implementing real-time solutions on different queries related to different topics. Mindmajix verifies their technical background and expertise.

We record each LIVE class session you undergo through and we will share the recordings of each session/class.

Trainer will provide the Environment/Server Access to the students and we ensure practical real-time experience and training by providing all the utilities required for the in-depth understanding of the course.

If you are enrolled in classes and/or have paid fees, but want to cancel the registration for certain reason, it can be attained within 48 hours of initial registration. Please make a note that refunds will be processed within 30 days of prior request.

The Training itself is Real-time Project Oriented.

Yes. All the training sessions are LIVE Online Streaming using either through WebEx or GoToMeeting, thus promoting one-on-one trainer student Interaction.

There are some Group discounts available if the participants are more than 2.

As we are one of  the leading providers of Online training, We have customers from USA, UK, Canada, Australia, UAE and other parts of the world. We are located in USA.

Mindmajix Technologies Inc

14 Pasco Drive
East Windsor, Connecticut, 06088
United States (US)
Phone: 201 378 0518


Job Support

Mindmajix Job support’s aim is to train and support as many young IT professionals as possible in achieving their tasks for attaining quality jobs in the regular workforce.

For a fresher in IT, the actual requirement of programming and development standards could be partially or completely different in the job environment. Job support gives graduates that extra guidance before or after they attempt employment into IT sector by assisting them with the SAP ISU training by highly experienced and real time professionals with full stack technical background in the SAP ISU field. They address your complete issues that you face periodically.

We have wide-spread services across India, USA, Australia and other countries, assisting software employed people to excel in their jobs when they have an onset of a worsening condition.

Our trainers support you solve your technical problem and guide you to the right path in order to obtain a favourable solution. Once we understand your project, the subsequent problems are solved even better and faster.

What we assure?

* Our trainers make it a point to make you capable of understanding the real world scenarios.

* Our trainers will provide exceptional Technical assistance and help you out solve your Technical problems at your jobs in an efficient way.

* We assist the person learn a new job, and ensure extra assistance or a different format for learning the role vividly.

We Specialize in providing most reliable support and you can entirely entrust to us.

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