Microsoft Dynamics CRM Training

Learn to build and Customize Dynamics CRM With the Microsoft Dynamics CRM Certification course.

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Microsoft Dynamics CRM Training

Course Features

100% Money back guarantee
Two Real-time Use cases

Real-time Use cases

24/7 Lifetime Support

24/7 Lifetime Support

Certification Assistance

Certification Based Curriculum

Flexible Schedule

Flexible Schedules

One-on-onedoubtclearing

One-on-one doubt clearing

Careerpathguidance

Career path guidance

Microsoft Dynamics CRM Course Overview

Mindmajix Microsoft Dynamics CRM training helps to build your skills and knowledge for a career as a Microsoft Dynamics CRM developer. You will gain in-depth knowledge of CRM application modules, customization, configuration, integration, deployment types, etc., and hands-on experience in building and customizing Dynamics CRM through real-life projects.

Microsoft Dynamics CRM Training
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Course Coverage

Microsoft Dynamics CRM Online Training Content

You will be exposed to the complete Microsoft Dynamics CRM Trainingcourse details in the below sections.

Topic-wise Content Distribution

Installation and Deployment (MS CRM Administration)

  • Microsoft Dynamic CRM Overview  
  • Different types of Deployment (Online, On- Premise and Partner Hosted)  
  • Hardware and Software Requirements  
  • Installation of Dynamics CRM  
  • Deployment Manager 6. Reporting Configuration  
  • Organization Import and database Restore  
  • Upgrade lower version to Higher Version  
  • Database Structure  
  • Language pack Installation  
  • Roll up Installations 
     

Microsoft Dynamic CRM Applications (MS CRM Functional)

  • Overview 
  • Navigation 
  • Working with the Application 
  • Working with Records 
  • Quick Find and Multi-entity search 
  • Marketing, Sales and Service Overview 
  • Marketing, Sales and Service Life Cycle with different domains and real time examples 
     

Customization and Configuration

  • Create and configure a model-driven apps
  • Create and configure entities 
  • Create and configure forms 
  • Create and configure views 
  • Create and configure fields 
  • Create and configure relationships 
  • Create and configure charts 
  • Create and configure dashboards 
  • Create and manage reports 
  • Configure auditing 
  • Configure calculated and rollup fields 
  • Configure hierarchical views 
  • Configure timer Control 
  • Create and configure (Iframes,webresource, HTML and images ) 
  • Configure settings to meet minimal capabilities 
  • Configure out of the box and custom items to meet minimal capabilities specified 
  • Design site map 
  • Configure apps by using App Designer
     

Configure visualizations Create Canvas Apps

  • Configure a Canvas App 
  • Develop complex expressions 
     

Microsoft Dynamics CRM 2016 - Service Management Details

  • Identify available templates in Dynamics 365 
  • Create email templates 
  • Create Excel templates 
  • Create Word templates 
  • Create and configure article and campaign templates 
  • Create contact templates 
  • Create article templates 

Manage entities and data

  • Modify an existing data model 
  • Create new or modify existing entity(s) 
  • Create new or modify existing relationships 
  • Create new or modify existing fields 
  • Create new or modify existing views 
  • Manage accounts and contacts and other entities 
  • Create and configure Common Data Services 
     

Import and export data (Data Management OOB)

  • Import data by using the import data wizard 
  • Export data from Dynamics 365 
  • Create data templates 
  • Choose file types to upload into system 
  • Identify source fields to Dynamics 365 Fields mapping 
  • Save mappings to template 
  • Import field translations Manage data 
  • Perform data clean-up
  • Configure bulk record deletion 
  • Configure duplicate detection setting 
  • Implement data encryption 

 

Implement security

  • Configure security in Office 365 
  • Identify Office 365 Admin role assignments 
  • Add Users to security group administration Configure security settings 
  • Manage security roles 
  • Manage users 
  • Manage teams 
  • Create and manage field security profiles 
  • Configure hierarchy security 

 

Integration with Microsoft Dynamics CRM

  • MS CRM SDK (MS CRM Architecture, Assemblies, CRM Application Framework, WCF  Web Service) 
  • SSRS Integration with MS CRM  
  • Asp. Net Integration with MS CRM  
    • CURD Operations  
    • Query Expressions  
    • Fetch Xml 
    • Query by Attribute  
  • SharePoint Integration with MS CRM  
  • Outlook Offline Client Integration with MS CRM  
  • SSIS Integration with MS CRM  
  • 3rd Party Integration with MS CRM 8. Data Migration with MS CRM 

 

Plugins

  • MS CRM Plugin Architecture  
  • Development  
  • Registration 
  • Debugging  
  • Shared Variables  
  • Images  
  • Plugin Messages  
  • Impersonation  
  • Plugin Constructors 
  • Offline Plugins  
  • Plugin Execution Order  
  • Handling Exceptions  
  • Synchronous vs. Asynchronous 

 

free

Add-ons

Most of the Microsoft Dynamics CRM / Customer Engagement [Power Platform] Jobs in the industry expect the following add-on skills. Hence, we offer these skills-set as FREE Courses (Basics) to ease your learning process and help you stay ahead of the competition.

Agile & Scrum

Hands on Microsoft Dynamics CRM Training Projects

Our Microsoft Dynamics CRM Training course aims to deliver quality training that covers solid fundamental knowledge on core concepts with a practical approach. Such exposure to the current industry use-cases and scenarios will help learners scale up their skills and perform real-time projects with the best practices.

    logoTraining Options

    Choose your own comfortable learning experience.

    Best Value

    On-Demand Training

    25 hrs of Self-Paced Videos

    • 25 hours of Microsoft Dynamics CRM Training videos
    • Curated and delivered by industry experts
    • 100% practical-oriented classes
    • Includes resources/materials
    • Latest version curriculum with covered
    • Get one year access to the LMS
    • Learn technology at your own pace
    • 24x7 learner assistance
    • Certification guidance provided
    • Post sales support by our community

    $ 200Save20%

    $ 250

    Get Full Access

    Preferred

    Live Online (Instructor-Led)

    25 hrs of Remote Classes in Zoom/Google meet

    2025 Batches

    Start - End

    Local Time

    Weekend

    Nov 29 - Dec 14

    07:00 PM

    Weekdays

    Dec 02 - Dec 17

    07:00 PM

    Weekend

    Dec 06 - Dec 21

    09:00 AM

    Weekdays

    Dec 09 - Dec 24

    09:00 AM

    Customize your schedule here

    + Includes Self-Paced
    • Live demonstration of the industry-ready skills.
    • Virtual instructor-led training (VILT) classes.
    • Real-time projects and certification guidance.

    $ 490Save20%

    $ 612

    For Corporates

    Empower your team with new skills to Enhance their performance and productivity.

    Corporate Training

    • Customized course curriculum as per your team's specific needs
    • Training delivery through self-Paced videos, live Instructor-led training through online, on-premise at Mindmajix or your office facility
    • Resources such as slides, demos, exercises, and answer keys included
    • Complete guidance on obtaining certification
    • Complete practical demonstration and discussions on industry use cases
    Learn MoreContact us

    Served 130+ Corporates

    Corporate Clients

    Microsoft Dynamics CRM Instructor

    Learn from the certified and real time working professionals.

    instructor

    Training by

    Irfan , having 5+ yrs of experience

    Specialized in:MicroSoft Dynamics CRM

    Passion towards teaching made Irfan share the industrial experience he has got for further generations. He has got a total of three years into the real-time industrial background and has trained over 350+ students.

    Microsoft Dynamics CRM Training FAQs

    Course Objectives

    Upon completion of this course, you will be able to:

    • Understand Entities Forms, Records and Fields
    • Define Privileges and Permissions
    • Execute Deployment methods
    • Manage Security Hierarchy
    • Work on Functionalities of Microsoft Dynamics CRM
    • Configuring Emails and Managing Teams

    Why should you learn MS Dynamics CRM to grow your career?

    • Many companies are adopting MS Dynamics CRM to ease their user management.
    • Due to the increased demand, these professionals are getting high salaries compared to professionals working on other technologies.
    • The average salary of a skilled MS Dynamics CRM professional is around $97,156 per annum.

    Who should learn MS Dynamics CRM?

    The following job roles will get benefited from this training:

    • Customer Relationship Management (CRM) Consultant
    • Information Technology (IT) Consultant
    • Software Consultant
    • Data Analyst
    • Senior Technical Consultant

    What are the prerequisites for the MS Dynamics CRM course?

    Knowledge of Customer Relationship Management (CRM) basics is enough to learn MS Dynamics CRM.

    What will you learn in this MS Dynamics CRM training?

    In this course, you will learn about:

    • Navigating and Working with Microsoft Dynamics CRM
    • Primary functionalities of Dynamics CRM components
    • Creating and managing CRM exercises and records
    • Using CRM cases to track client benefit issues
    More general questions? See our FAQ ↗
    TESTIMONIALS
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    Hyderabad

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    Abhiram Jakkireddy

    Cloud Architect Manager

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    Amita Panchal

    Hyderabad

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    Senior Technical Manager

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    Business Analyst at American Red Cross, Culpeper, Virginia, United States

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    How to prepare for a career in Microsoft Dynamics CRM

    Learn, practice & Master Microsoft Dynamics CRM Concepts
    ✓Attend classes & Demonstrate your proficiency in use cases & Lab Assignments
    Enhance Your Professional Profile
    ✓Craft an attractive resume and LinkedIn profile with personalized advice.
    Access Career support
    ✓Leverage dedicated guidance to successfully navigate the Microsoft Dynamics CRM job market
    Path
    Earn a Valued Certificate
    ✓Elevate your resume with a Course Completion Certificate from Mindmajix that stands out!
    Mock Interview
    ✓Experience real-time interview simulations with Mindmajix SMEs
    Qualify for in-demand job titles
    ✓$102,331+ median U.S. salary for Microsoft Dynamics CRM Professionals. Apply for : positions - Functional, Technical, Techno-functional business analyst

    Hear From Our Learners

    Microsoft Dynamics CRM Training Resources

    Microsoft Dynamics CRM Interview Questions

    Microsoft Dynamics CRM Interview Questions

    Access comprehensive Microsoft Dynamics CRM interview questions and answers to prepare for your next job opportunity. Practice with real-world scenarios and expert tips.

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    Microsoft Dynamics CRM Resume Templates

    Microsoft Dynamics CRM Resume Templates

    Download professional Microsoft Dynamics CRM resume templates tailored for industry roles. Includes sample resumes, formatting guidelines, and best practices.

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    Microsoft Dynamics CRM Practice Quiz

    Microsoft Dynamics CRM Practice Quiz

    Test your Microsoft Dynamics CRM knowledge with our interactive quizzes. Features multiple-choice questions, instant feedback, and detailed explanations.

    Try it out

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    To meet the learning needs of people spread across various geographical locations, we are offering our high-quality training services at the location of your choice to ensure you obtain maximum impact for your training investment. Choose your city below.

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