IT Service Management Courses

Leading Organizations are adopting ITSM to minimize the manual workload and time spent on resolving the issues. Since technology continuously advances and organizations brings new resources to face the challenges, they need ITSM to manage these advancements and new resources. In this way, they require certified ITSM professionals. With our instructor-led ITSM courses, you can become a certified ITSM professional. These ITSM courses include best practices of ITSM platforms like ServiceNow...

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Leading Organizations are adopting ITSM to minimize the manual workload and time spent on resolving the issues. Since technology continuously advances and organizations brings new resources to face the challenges, they need ITSM to manage these advancements and new resources. In this way, they require certified ITSM professionals. With our instructor-led ITSM courses, you can become a certified ITSM professional. These ITSM courses i

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Key Features

Industry-Ready Course Curriculum
Topic-based Learning Path
Job Roles and Skill based Approach
Real-time Use Cases / Projects
1-on-1 Doubt Clarifications
Certification Guidance
Expert & Certified Trainers
Career Guidance by SME
Mock Interviews
Resume Preparation
Instructor Led (Live) & On-demand Learning Modes
Job Assistance
Industry-Ready Course Curriculum
Topic-based Learning Path
Job Roles and Skill based Approach
Real-time Use Cases / Projects
1-on-1 Doubt Clarifications

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Course Reviews

v

vedhanathan M

Consultant

Servicenow training offered by MindMajix is excellent, and you clear Servicenow certification very easily after attending this training, a

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character

Palaniappan Kuttalingam

Sharepoint Administrator

I recommend mindmajix for ServiceNow scripting training who are seeking for a professional way of learning things. Here you will defi

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V

Varun Pahuja

Certified ServiceNow Developer

I have taken the ServiceNow Admin course which is very informative and useful. Mindmajix is certainly a good platform to develop and stren

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FAQs

What is ITSM?

ITSM is a process of designing, managing, delivering, and enhancing the IT services an enterprise offers to its end users.

Following are some of the best advantages of ITSM:

  • Enhance Efficiency
  • Minimize Operational Costs
  • Enhance Accountability using standardization
  • Improve the Accountability in the business functions
  • Improve Visibility into operations
  • Best Service and Customer Experience
  • Increase the Self-Service Productivity

ITSM tools allow IT operations enterprises, especially infrastructure and operations(I&O) managers,  to support the production environment. ITSM tools enable the workflows and tasks related to managing and delivering IT quality services.

In today's scenario, the role of the IT service manager is essential to any business that depends on the IT system - and various businesses include it. So, anyone seeking to take up a career in the ITSM field will have a wide variety of options.

The main advantage of an ITSM solution is improving access to IT support. The future of ITSM will expand IT support, and the framework of ITIL will improve the capability to offer consistent support. ITSM will be the default method to contact the IT department using traditional methods like phone calls or emails, enabling IT teams to offer in-depth support for the problem that cannot be solved with self-help.