ITIL Course Overview

Experience the Realtime implementation of ITIL projects by exploring different features of ITIL. ITIL Training help individuals and organizations use IT to realize business change, transformation and growth.

Modes of Training

Self-Paced Learning
  • High Quality ITIL Training videos built by industry experts with theory and demonstration of features and tasks of the ITIL
  • Learn at your Convenience.
  • You get pre-defined recordings from the Trainer.
  • Fixed Course Content.
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Preferred
Live Online Training
  • Live Presentation of theory and demonstration of features and tasks of the ITIL
  • Learn as per schedule.
  • Delivered through Goto Meeting/Webex.
  • Certification Guidance Provided.

Next Demo Sessions

10th Dec, 2019 (Weekday)
14th Dec, 2019 (Weekend)
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Corporate Training
For Business
  • F2F interactive presentation of theory and demonstration of features and tasks of the ITIL
  • Learn as per full day schedule with discussions & exercises.
  • Completely Customizable Course Content & Schedule.
  • Certification Guidance Provided.
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ITIL Course Content

Introduction to Service Management Lifecycle Preview
Principles of IT Service Management Preview
Objectives
IT Service Management Best Practices
Public and Proprietary Practices
Knowledge Check
Service Introduction
Service Management
Service Management Practice
Challenges in Service Management
Benefits of IT Service Management
Stakeholders in Service Management
Internal and External Customers
Internal and External Services
Process
Process Characteristics
Functions Related to Service Management
How Processes and Functions Operate
Roles in Service Management
RACI Model
Types of Service Providers
Supplier and Contracts

The Service Lifecycle
Objectives
Components of Service Management Lifecycle
Interactions in the Service Lifecycle
Relationship between Governance and ITSM

Service Strategy
Introduction to Service Strategy
Objectives
Service Strategy Overview
Service Strategy Processes
Types of Services
Service Strategy Customers and Users

Objectives
Service Utility and Warranty
Service Assets
Knowledge Check
Value Creation
Factors that Influence Customer Perception of Value
Customer Perception of Value
Business Outcomes
Service Packages
Business Case and Its Uses
Business Case Structure
Risk
Service Management Technology and Automation
Automation Benefits
Service Management Tools

Objectives
Demand Management Overview
Managing Demand for Services
PBA and UP
Service Portfolio Management Introduction
Service Portfolio Management Overview
Service Portfolio Components
Service Portfolio Management Process
Financial Management Overview
Financial Management Activities
Financial Management Benefits
Knowledge Check
Business Relationship Management Overview
BRM External and Internal Service Providers
Business Relationship Manager Responsibility

+ 11 more lessons

Projects

  • To put your knowledge on ITIL Training into action, you will be required to work on two industry-based projects that discuss significant real-time use cases. You will gain hands-on expertise in ITIL Training concepts with this practical experience.
  • These projects are completely in-line with the modules mentioned in the curriculum and help you to clear the ITIL Training certification exam.

Our Course in Comparison

Features

  • Demos at Convenient Time?
  • 1-1 Training
  • Batch Start Dates
  • Customize Course Content
  • EMI Option
  • Group Discounts

Mindmajix

  • At your Convenience

Others

  • Fixed

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ITIL Certification Training Course - FAQ's

Yes, you get two kinds of discounts. They are group discount and referral discount. Group discount is offered when you join as a group, and referral discount is offered when you are referred from someone who has already enrolled in our training.

Yes, we will discuss with our instructor and will schedule according to the time convenient to you.

The trainer will give Server Access to the course seekers, and we make sure you acquire practical hands-on training by providing you with every utility that is needed for your understanding of the course.

The trainer is a certified consultant and has significant amount of experience in working with the technology.

We will take care of providing you with all that is required to get placed in a reputed MNC and also forward your resume to the companies we tie-up with. Starting from providing the in-depth course material to explanation of the real-time scenarios and preparing your resumes, we will make you gain expertise so that you can get a job.

We assist you completely in acquiring certification. We ensure you will get certified easily after our training.

Yes, we accept payments in two installments.

If you are enrolled in classes and/or have paid fees, but want to cancel the registration for certain reason, it can be attained within first 2 sessions of the training. Please make a note that refunds will be processed within 30 days of prior request.

Our trainer explains every topic along with real-time scenarios. In the last one or two sessions, the trainer will explain one end-to-end project to showcase the real time working environment.

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India

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Mindmajix ServiceNow certification course is the best one, I have attended by far. It covered all the topics exactly what I was hoping for.

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Find ITIL Training in Other Locations

To meet the learning needs of people spread across various geographical locations, we are offering our high-quality training services at the location of your choice to ensure you obtain maximum impact for your training investment. Choose your city below.

ITIL Training in Hyderabad

Hyderabad is the capital city of Telangana state and is well known for the major technology township, HITECH city, as well as India’s largest start-up ecosystem, T-Hub. It attracted more than 1500 IT firms including Apple, Microsoft, Amazon, Google, Salesforce, and many more. Therefore, the future scope of IT industry sounds great in Hyderabad with enormous opportunities for software professionals. Mindmajix ITIL Training in Hyderabad is designed to uplift your career in this domain.

Our Hyderabad Correspondence / Mailing address

Ecohouse Building, Nagarjuna Hills, Panjagutta Hyderabad Telangana 500082 India

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ITIL Training in Bangalore

Bangalore is the IT capital of India and is regarded as one of the top 10 fastest growing cities in the world with an average economic growth rate of 8.5%. The city has attracted a large number of IT firms, startup investments, research and development organizations, and many more. ITIL Training is an ever-changing field which has numerous job opportunities and excellent career scope. Our ITIL Training in Bangalore is designed to enhance your skillset and successfully clear the ITIL Training certification exam.

Our Bangalore Correspondence / Mailing address

91Springboard, 512/10, Service Lane, Outer Ring Road, Mahadevapura, Next to More Megastore, Bangalore - 560048 Karnataka

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