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Certification Based Curriculum
Flexible Schedules
One-on-one doubt clearing
Career path guidance
MindMajix’s ServiceNow training equips you to create ServiceNow gauges, customize the home page, define CSS properties, and more. You will learn to use the workflow editor effectively to create workflows. You will gain hands-on expertise through labs, real-time projects, and case studies, and become a skilled ServiceNow professional.
After completing the online ServiceNow training, you will gain the skills to:
| Course Duration |
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| Lab environment | We will guide you in setting up the free-trial ServiceNow platform. |
| Post-Training Support |
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Course Coverage
No IT degree needed. Whether you're configuring your first incident form or migrating from Salesforce/SAP — MindMajix has a structured path for you.
Your Course Journey — From Enrolment to Career Readiness
Six guided stages take you from your first Now Platform instance to your first offer — each one backed by a specific MindMajix support service.
Pick live online or self-paced, activate your LMS, and get guided setup of a free ServiceNow Personal Developer Instance (PDI) so you configure, build, and script on a real Now Platform instance from day one.
Master ServiceNow across the live cohort, aligned to the current platform release — the Now Platform data model, core ITSM workflows and the CMDB, administration (roles, ACLs, import sets, business rules), and development (GlideRecord scripting, Client Scripts, Flow Designer, IntegrationHub, REST/SOAP) — applied in hands-on labs and real-time projects.
Clear the assessments for your shareable MindMajix completion certificate. Modules map to ServiceNow’s official certification path — the Certified System Administrator (CSA), the prerequisite for almost every other ServiceNow credential, plus the CAD and CIS tracks — with exam-aligned prep delivered via Pearson VUE.
Turn skills into a profile recruiters notice — build an interview-ready resume and a strong LinkedIn presence using proven ServiceNow administrator, developer, and consultant resume templates.
Walk in already rehearsed. Sit structured mock-interview rounds with experienced SMEs and get focused feedback on Now Platform architecture, scripting, ITSM process, and integration troubleshooting scenarios.
Apply with confidence using job-search assistance and referrals to hiring partners across India & the USA. (Career support provided; placement not guaranteed.)
Start the journey today - choose the format that fits you.
MindMajix’s servicenow course curriculum is designed by subject matter experts to provide in-demand ITSM skills to learners. We deliver training based on the latest ServiceNow Australia release (Q2 2026) to ensure you have up-to-date ITSM skills.
In this ServiceNow course introduction module, you’ll be going into how ServiceNow came into the ITSM sector, as well as how it's grown to become a full-fledged enterprise cloud solution.
Find out how to customize a ServiceNow homepage, create gauges, define CSS properties, etc., through this ServiceNow Training Module.
In this ServiceNow Certification Course module, you’ll discover why tables, forms, and dictionaries in ServiceNow are so important and become aware of how to use them.
Acquire the knowledge you need to easily get started with Update sets through this online ServiceNow Training module.
Get an introduction to workflow, find out how it works, what it can do, and how it can benefit you through this module.
With this ServiceNow module, learn to create Service catalogues, customize services, and much more.
In this ServiceNow Online Training Course Module, you’ll discover what are the major steps involved in importing data into ServiceNow.
This ServiceNow course module discusses how to create users and associate them with groups. You’ll also learn how to assign roles to users and groups.
Learn how to trigger email notifications in ServiceNow with this interactive ServiceNow Course Module.
In this ServiceNow Training Course Module, you’ll learn how to create schedules within SLA quickly and precisely.
This Module starts with an in-depth conceptual overview of the Schedule Jobs: how to implement it and how to automate tasks.
This online ServiceNow Training Module discusses Access control lists in ServiceNow and how they get processed when users access any object in the platform. Also, you’ll learn how to create different types of ACLs practically with examples.
This module introduces you to Web Services in ServiceNow.
In this ServiceNow Course module, you will learn how scripts can increase an application's capabilities and how to use the Script editor.
This interactive ServiceNow Training module demonstrates ServiceNow Single Sign-on (SSO) and LDAP integration details and will brief steps to do SSO and LDAP ServiceNow integration.
In this Module, you will learn about what is flow designer in ServiceNow, flow Designer Architecture and how flows get processed in ServiceNow.
This Module provides a complete walkthrough from start to finish of the Service Portal with hands-on examples.
Mindmajix offers advanced ServiceNow interview questions and answers, Servicenow Tutorial along with ServiceNow resume samples. Take a free sample practise test before appearing in the certification to improve your chances of scoring high.
Our ServiceNow Training course aims to deliver quality training that covers solid fundamental knowledge on core concepts with a practical approach. Such exposure to the current industry use-cases and scenarios will help learners scale up their skills and perform real-time projects with the best practices.
Training OptionsBoth options cover the full curriculum and include most of the certification topics
Learn anytime, at your own pace — complete the course in weeks or months.
20% Off
$140
$175
Get Full Access
Real-time classes with a certified expert — ask questions, get instant feedback, and walk away job-ready
07:00 PM ET · Weekend · Limited seats available
20% Off
$290
$362
35 hrs · Live online · Recordings included
3 weekends · 35 hrs total
2 weeks · 35 hrs total
Need a different time? We offer and at any timezone. Contact a course advisor to set one up.
Empower your team with new skills to Enhance their performance and productivity.
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Item |
Cost (USD, excl. tax) |
|
CSA exam |
$300 |
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CAD exam |
$300 |
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Any CIS specialist exam |
$450 |
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Retake — CSA, CAD, CPOA |
$150 |
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Retake — CIS exams |
$225 |
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ServiceNow University on-demand course |
$0 |
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ServiceNow instructor-led training (2-day / 3-day) |
$1,900 / $2,700, first exam attempt included |
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Certification Maintenance Program — annual |
$200 ($100 for certain tiered partners) |
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Certification
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Exam domain
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MindMajix modules
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| Platform overview and navigation | 1, 2 | |
| Configuring applications for collaboration | 3, 5, 10 | |
| Database management and platform security | 3, 6, 7, 9 | |
| Self-service and process automation | 11, 12, 13, 17 | |
| Data migration and integration | 7, 8, 18 | |
| Designing and creating an application | 3, 8, 11 | |
| Application user interface | 4, 17 | |
| Security and restricting access | 5, 6, 18 | |
| Application automation | 12, 13, 14, 15, 16 | |
| Working with external data | 7, 18 | |
| Testing and quality | 19 |
Learn from the certified and real time working professionals.
Vijay , having 16+ yrs of experience
Vijay has 16+ Years of real-world industrial experience in IT and has implemented numerous ServiceNow projects for businesses across various verticals. He has trained more than 1,000 students in the ITSM and Cyber Security domains.
We believe in transparency. Here's how MindMajix stacks up against typical ServiceNow Training providers so you can compare value, support, and practical depth clearly.
ServiceNow Training
5201 learnersGeneric ServiceNow Training Providers
Updated for the Australia release, covering core administration, scripting, workflows, Flow Designer, integrations, and CSA/CAD-aligned topics, with an introduction to recent AI-enabled platform capabilities
Current release-alignedOften built on Washington/Vancouver-era material — skips newer areas like Now Assist, Agentic AI and CSDM.
Outdated syllabusSandbox-style practice with guided exercises, projects, and replay-friendly learning support included. Dedicated sandbox access is available as an optional paid add-on.
Guided practice with optional sandboxTraining may rely heavily on slides or generic demonstrations, with limited project guidance and minimal support during practical implementation.
Limited practical guidanceCertified trainers with real implementation experience and structured teaching support.
Verified expertiseTrainer quality varies widely and may depend on availability rather than specialization.
Varies widelyOne assigned trainer for the entire batch — no mid-course handoffs or shifts in teaching style.
Single trainerMultiple trainers rotate across modules, breaking the flow and continuity of learning.
Frequent rotationOngoing help through trainer sessions, community support, and guided clarification after class.
Extended supportSupport often stops after sessions, leaving little structured post-class help.
No post-training helpResume reviews, mock interviews, hiring guidance, and practical interview preparation support.
Active placement supportPlacement support is often limited to generic guidance or an email list.
Mostly nominalMultiple mock interviews with experienced consultants — covering CMDB, scripting and scenario-based questions.
Interview-readyNo structured interview prep — learners face technical rounds without practice.
Not includedWeekday, weekend, and flexible learning paths with guidance on the best fit.
Fully flexibleFixed schedules with fewer alternatives once a batch begins.
Limited optionsPractice questions, revision guidance, and exam-focused preparation aligned to current objectives.
Comprehensive prepGeneric question banks that may not reflect the latest exam priorities.
Outdated mock testsOne transparent fee covering live training, hands-on projects, certification guidance and placement support.
All-inclusive pricingLower headline fee, but projects, mock tests and placement help are billed as separate add-ons.
Hidden add-on costsLong-term access to recordings & study materials for Live Online training mode and One Year of access for Self-paced Videos learning mode.
Lifetime-style accessAccess is often time-limited and may not include refreshed supporting material.
Time-limited access
Mindmajix provides an excellent way to learn courses from certified trainers. The courses were well-structured and include self-learning, live classes, and assessments. The trainers are subject matter experts that connect to students effectively and are good at answering all the queries. The course content was excellent. I am also able to refresh my knowledge at my own comfortable pace. I contacted the support team regarding a technical issue and they helped me resolve it without any hassles. After going through all the sessions and completing all the requirements, I would recommend that everyone join Mindmajix and learn at your pace. Finally, I thank Mindmajix for providing a world-class environment to learn online
Student
Mindmajix has an impressive platform that enables learners to complete courses at their own pace. This is an excellent platform for working professionals who wish to acquire new skills. Incredible and amazing lectures. Mindmajix provides a great way to learn courses through online sessions. Trainers have excellent and in-depth knowledge about the subject. The support team was very supportive and easy to reach. Any time you need any help they are ready to provide it. I am also impressed with the teaching techniques and the material provided for better understanding. Thanks to Mindmajix and a big thanks to the support team as well.
Student
I have done Servicenow tool technical training from mindmajix. Trainer(Vijay Rebba) is very professional and has heaps of experience in Servicenow, best part is that he tries to explain every topic with live examples and creates scenarios on the go. His industry experience helps in understanding every topic from a professional's point of view and we get an idea how we could use this tool for client issues.
Overall very happy with Mindmajix (Sai) & Trainer (Vijay).
Bangalore
I am so impressed with "Mindmajix" online Platform. – I had took ServiceNow training and the content, the manuals which are actually usable, readable and understandable; and the instructors. If I ever need additional training, you will be my first choice!
Positive
Communication, Quality, Value
Bangalore
Recently i have completed Servicenow training with trainer Mr. Lokesh. He is very knowledgeable, helpful throughout my course. I recommend trainer Mr. Lokesh and Mindmajix for servicenow training.
Hyderabad
Mindmajix is a good place to learn Servicenow. Vijay(trainer) is a good teacher, and teaches you till you understand and clears your doubts if you ask him multiple times. You’ll get the class recordings on a daily basis and you can revisit it anytime you want. One drawback I would say is, you’ll get the information about cancellation of the class on the day, when you have joined the class, or on the day 30 minutes before the class.
Hyderabad
I finished my ServiceNow training in Hyderabad with MindMajix and am satisfied with the course. The mentor is super good at explaining things and makes it look easy, even for the complicated stuff. The materials they gave us were helpful, and I could understand ServiceNow much better. Whenever I had a question, the support team was quick to help me. MindMajix made learning ServiceNow easy and enjoyable. It's a fantastic place to learn career skills, especially if you're new to ServiceNow.
Hyderabad
Excellent hands-on training! MindMajix did a great job providing a supportive and flexible learning environment. We appreciate our partnership with MindMajix because the training helped us explore Microservices from the basics to the advanced.
Student
Five progressive stages from Now Platform foundations to enterprise architect, with verified India (LPA) and USA (USD) salary bands for 2026. ServiceNow's mainline ladder runs CSA (USD 300) → CAD (USD 300) → the CIS specialisms (USD 450 each) → the Expert tier, CTA and CMA. Since late 2025 there are no exam vouchers: you unlock exam eligibility by completing a ServiceNow University course, then register and pay inside ServiceNow University and sit the exam at Pearson VUE. MindMajix prepares you for Stages 1–3.
Start with the data model, not the buzzwords. Set up your own free Personal Developer Instance, then learn navigation, tables, forms, the dictionary and dot-walking, and how Incident, Problem, Change and Request all sit on the task table. No certification is required at this stage — ServiceNow’s free Welcome to ServiceNow micro-certification is the usual first checkpoint. No IT degree, coding or prior platform exposure needed.
The foundational mainline certification and the prerequisite for almost every other ServiceNow credential. Covers platform overview and navigation, configuring applications for collaboration, database administration and platform security with ACLs, self-service and process automation, and data migration. 60 questions in 90 minutes, proctored by Pearson VUE. Eligibility is unlocked by completing a ServiceNow University course — there are no vouchers any more.
The development track, and the second half of what MindMajix teaches. Build scoped applications, write client-side and server-side scripts, work with GlideRecord and Script Includes, design automations in Flow Designer and IntegrationHub, and integrate over REST and SOAP. CSA is the recommended foundation. Same exam economics as CSA — USD 300, Pearson VUE, retake USD 150 after a three-day wait.
Product-specific depth — CIS-ITSM, CIS-ITOM, CIS-CSM, CIS-HR, CIS-Discovery, CIS-SecOps and more. Plan for two exams, not one: CIS-DF (Data Foundation) is now a mandatory prerequisite for CIS-ITSM, CIS-HAM, CIS-SAM, CIS-DISCO, CIS-SM, CIS-VR and CIS-SIR. Every CIS exam costs USD 450 with a USD 225 retake. This is the stage where CMDB and CSDM fluency starts to move your rate materially.
ServiceNow’s Expert tier and the top of the ladder. CTA and CMA validate enterprise-scale platform architecture — multi-instance design, domain separation, performance and technical-debt management, platform governance, and the ability to defend a design to executives. These are programme-based Expert credentials rather than a flat-fee exam, and they normally follow several years of delivery experience.
Outcome: an honest route from beginner to ServiceNow architect, covering every mainline certification and the roles each one unlocks. Taught on the current ServiceNow Australia release. Exam delivery moved from Webassessor to Pearson VUE via ServiceNow University in late 2025 and Salary sources (2026): ZipRecruiter – ServiceNow Administrator (USA), ZipRecruiter – Entry Level Administrator (USA), ZipRecruiter – ServiceNow Developer (USA), ZipRecruiter – Solution Architect (USA), ZipRecruiter – ServiceNow Architect (USA), ServiceNow University – career journey salaries (Faethm by Pearson Research and Talent Neuron, 2026), Glassdoor – ServiceNow Administrator (India), Payscale – ServiceNow Developer (India), Glassdoor – ServiceNow Architect (India).
On-Job Support Service
Our work-support plans provide precise options as per your project tasks. Whether you are a newbie or an experienced professional seeking assistance in completing project tasks, we are here with the following plans to meet your custom needs:
To meet the learning needs of people spread across various geographical locations, we are offering our high-quality training services at the location of your choice to ensure you obtain maximum impact for your training investment. Choose your city below.
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