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ServiceNow Admin Course Overview

Our ServiceNow Admin training is an industry-designed online course to learn the core concepts of Servicenow that will help you to develop and validate your ITSM skills and also prepares you for the Servicenow Admin certification exam. You'll also learn how to implement best ITSM practices through hands-on projects and real-life use cases and scenarios.
ServiceNow Admin Training
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Course Coverage

Course Includes

Live Training

16 Hours of Sessions

Lab Sessions

12 Hours of Labs

Flexible Schedule

Flexible Schedules

FREE Demo on Request

FREE Demo on Request

24/7 Lifetime Support

24/7 Lifetime Support

One-on-One Doubt Clearing Sessions

One-on-One Doubt Clearing

Certification Assistance

Certification Oriented Curriculum

Two Real-time Project Use cases

Real-time Project Use cases

Request for more information

ServiceNow Admin Course Curriculum

You will be exposed to the complete ServiceNow Admin Trainingcourse details in the below sections.

Introduction to ServiceNow

  • What is ServiceNow?
  • Why and who can use ServiceNow
  • Concept of cloud computing in Service Now
  • Introduction to ITIL foundation
  • Navigation and users
  • Helpful portals
  • Releases
     

Incident Management

  • Overview
  • Incident management process
  • Continual service improvement to incident management
     

Change Management

  • Overview
  • Change management process (Raising, planning and Authorize)
  • Change management workflow and change task
  • Continual service improvement to change management

Hands-on ServiceNow Admin Projects

Our ServiceNow Admin Training course aims to deliver quality training that covers solid fundamental knowledge on core concepts with a practical approach. Such exposure to the current industry use-cases and scenarios will help learners scale up their skills and perform real-time projects with the best practices.

    Training Options

    Choose your own comfortable learning experience.

    Self-Paced Videos

    16 hrs of E-Learning Videos

    self-paced

    • 16 hours of ServiceNow Admin Training videos
    • Curated and delivered by industry experts
    • 100% practical-oriented classes
    • Includes resources/materials
    • Latest version curriculum with covered
    • Get lifetime access to the LMS
    • Learn technology at your own pace
    • 24x7 learner assistance
    • Certification guidance provided
    • Post sales support by our community

    Live Online

    16 hrs of Remote Classes in Zoom/Google meet

    online

    Batch

    Start - End

    Time

    Weekdays

    Jun 06 - Jun 21

    07:30 PM EST

    Weekend

    Jun 10 - Jun 25

    08:00 PM EST

    Weekdays

    Jun 13 - Jun 28

    07:30 PM EST

    Weekend

    Jun 17 - Jul 02

    08:00 PM EST

    • + Includes Self-Paced

    • Live demonstration of the industry-ready skills.
    • Schedule your sessions at your comfortable timings.
    • Virtual instructor-led training (VILT) classes.
    • Real-time projects and certification guidance.

    100% Money back guarantee

    Timings doesn't suit you ?Let us know

    For Corporates

    Empower your team with new skills to Enhance their performance and productivity.

    Corporate Training

    • Customized course curriculum as per your team’s specific needs
    • Training delivery through self-Paced videos, live Instructor-led training through online, on-premise at Mindmajix or your office facility
    • Resources such as slides, demos, exercises, and answer keys included
    • Complete guidance on obtaining certification
    • Complete practical demonstration and discussions on industry use cases

    Served 120+ Corporates

    Corporate Clients

    ServiceNow Admin Training Reviews

    R
    linkedin

    Ramakanth Rajagopal

    Senior Desktop Engineer

    I can confidently recommend you to experience the art of ServiceNow Admin courses in a professional way at MindMajix. Trainers initially understand trainees and then p

    Read more...

    L
    linkedin

    Laljit

    Configuration Management Administrator

    Successfully completed ServiceNow training in MindMajix. the trainer is best, explains every concept in detail.

    character
    linkedin

    Anita Vijay

    Test Specialist

    Mindmajix, helps you gain knowledge and skillset for whatever the course you choose. I along with my friend have completed the ServiceNow

    Read more...

    Our Instructor

    Learn from the certified and real time working professionals.

    instructor
    NameLokesh
    Experience10+
    Specialized inServicenow Admin, Servicenow, Tibco Spotfire
    More DetailsPassion towards teaching made Lokesh share the industrial experience he has got for further generations. He has got a total of three years into the real-time industrial background and has trained over 220+ students.

    Job Assistance Program

    Your intent to master next level skills are appreciated

    We take pride in being part of 4 lakh plus career transitions worldwide

    Our recruitment process

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    mindmajix-job-support-course-completion

    Course Completion

    Get hands-on training from experts.

    secondcircle

    mindmajix-job-support-quizzes-assessments

    Quizzes

    Know where you stand in the skill mastery

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    mindmajix-job-support-mock-interviews

    Mock Interviews

    Experience real-time interviews with SMEs

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    mindmajix-job-support-profile-rating

    MindMajix Rating

    MM score reflects your overall performance so far.

    fifthcircle

    mindmajix-job-support-resume-preparation

    Resume Building

    Experts help you in building the best of your portfolio.

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    mindmajix-job-support-marketing-profile

    Marketing Profile

    Employers await profiles from us, and we market your skills.

    Connect with Learning advisor

    ServiceNow Admin Training Objectives

    Course Objectives

    Our course objectives include:

    • Gain knowledge on various configurations and customizations from basics.
    • Understand ServiceNow ITSM Processes.
    • Understand the basic user interface, helpful portals, releases, and navigation in ServiceNow.
    • Learn about incident management process and service improvements.
    • Asset and configuration management.
    • Knowledge management
    • ServiceNow is one of the fast-growing IT platforms in the industry which has a huge market share in the IT sector. 
    • The demand for certified ServiceNow Administrators is skyrocketing, due to the shortage of skilled ServiceNow Administrators in the IT industry.  
    • On average, a skilled ServiceNow Administrator’s salary ranges around $ 107,017 per annum.

    The job roles which get primarily benefited from learning this course are listed below:

    • IT Professionals
    • Developers
    • Functional consultants
    • System administrators
    • Professionals who want to enhance their skills in ServiceNow.

    As such, there are no prerequisites for learning this course. Anyone who is interested in learning this course can join this training. This course can be pursued regardless of learner’s skills.

    After completion of ServiceNow Admin training at Mindmajix, you will gain expertise in the following:

    • Perform the ServiceNow Admin tasks.
    • Customize home pages, form layouts, and list layouts.
    • Create tables, modules, fields, and views.
    • Create and manage groups, roles, and users.
    • Work with UI actions, data policies, business rules, user interface (UI) policies, and client scripts
    • Configure service level agreements (SLAs) and perform instance branding and customization
    • Create blocks using scripting.
    • Create Workflows on different tables.
    • Configure application menus and modules.
    industry statistic

    Industry Statistics

    Jobs / Month

    35

    Avg. Salary

    $83,011

    10

    + Years of
    E-Learning
    Experience

    8

    + Years of
    Experienced
    Trainers

    130

    + Served
    Global
    Corporates

    485k

    + Students
    Careers
    Transformed

    570

    + Offers
    IT/Software
    Courses

    ServiceNow Admin Training FAQs

    What if I miss the class?

    You can access the recording of the missed class through our LMS. We record each training session and upload it after the session to our LMS which can be accessible to the students.

    Yes, we got custom training programs to complete the course as you need.

    You need good internet connectivity with a mobile/tab/laptop/system installed with Zoom/Meet.

    You can access the recorded videos through our LMS after every session.

    Yes, you get two kinds of discounts. They are group discounts and referral discounts.

    • A group discount is offered when you join as a group of three or more.
    • When you are referred by someone already enrolled for training, you receive a referral discount.

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