This is the introduction module, working over enlightening ServiceNow admin
What is Service Now
Why and who can use Service Now
Concept of cloud computing in Service Now
Introduction to ITIL foundation
Navigation and users
Helpful portals, releases
Learn all about incident management process and service improvements.
Incident management process
Continual service improvement to incident management
This module will introduce the change management process, workflow and service improvement.
Change management process (Raising, planning and Authorize)
Change management workflow and change task
Continual service improvement to change management
What is problem management workflow and task types are explained in this module.
Problem management process (identify, Investigate, Resolve)
Problem management workflow and problem task types
Continual Service improvement to problem management
Learn all about CI relationships and much more in this module.
Introduction to CI and Asset
Class and category CI
Model and type of assets
CMDB Plug-in and CI Relationships
This module explains all about knowledge management.
Knowledge Management Roles
Application and Modules
Tracking and Reporting on Knowledge
Importance of Service level agreement, workflow and learn much more in this module.
Introduction to SLA
OLA and UPC
Service Level Agreement
SDLC In Service now
A brief explanation about service catalog.
My tasks and approvals
Introduction to Service Catalog
Our course objectives include:
The job roles which get primarily benefited from learning this course are listed below:
As such, there are no prerequisites for learning this course. Anyone who is interested in learning this course can join this training. This course can be pursued regardless of learner’s skills.
After completion of ServiceNow Admin training at Mindmajix, you will gain expertise in the following:
Our ServiceNow Admin course covers all the topics that are required to clear ServiceNow Admin certification. Trainer will share ServiceNow Admin certification guide, ServiceNow Admin certification sample questions, ServiceNow Admin certification practice questions.
Yes, you get two kinds of discounts. They are group discount and referral discount. Group discount is offered when you join as a group, and referral discount is offered when you are referred from someone who has already enrolled in our training.
The trainer will give Server Access to the course seekers, and we make sure you acquire practical hands-on training by providing you with every utility that is needed for your understanding of the course.
The trainer is a certified consultant and has significant amount of experience in working with the technology.
Yes, we accept payments in two installments.
If you are enrolled in classes and/or have paid fees, but want to cancel the registration for certain reason, it can be attained within first 2 sessions of the training. Please make a note that refunds will be processed within 30 days of prior request.
User Reviews on popular courses
I have taken the ServiceNow Admin course which is very informative and useful. Mindmajix is certainly a good platform to develop and strengthen your knowledge to excel in your profession.
The ServiceNow Admin training was highly interactive and also real-time practical oriented. The support staff was cordial and co-operative. The trainer was very patient and able to solve or give some hints to solve all the questions posed to him.
Mindmajix, helps you gain knowledge and skillset for whatever the course you choose. I along with my friend have completed the ServiceNow Admin online training and it was fun learning online and sessions were interactive that keeps the spirit of learning alive. Thank You Mindmajix.
Successfully completed ServiceNow training in MindMajix. the trainer is best, explains every concept in detail.
I can confidently recommend you to experience the art of ServiceNow Admin courses in a professional way at MindMajix. Trainers initially understand trainees and then plan their approach accordingly. Thank You Mindmajix.
I took .NET training from Mindmajix. I must say the course content was highly qualitative and the trainer covered all concepts. Overall it was a good experience with Mindmajix.
Thank You for the sessions that helped me gaining knowledge in Spotfire training. Trainer's experience helped me to get the detailed information regarding the key concepts and challenging tasks in real-time. Thanks once again.