ServiceNow Admin Training

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  • Learners : 1358
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ServiceNow Admin Course Overview

Become a certified ServiceNow Administrator by enrolling into Mindmajix’s training, where you will master the fundamental concepts and advanced features of the ServiceNow platform. You will learn how to configure and run administrative tasks on the ServiceNow through real-world examples and hands-on projects. You will also get guidance on how to clear the ServiceNow Administrator Certification Exam. Enroll and get certified.
30 hours of Instructor Led ServiceNow Admin Training
Lifetime Access to Recorded Sessions
Real World use cases and Scenarios
Practical Approach
24/7 Support
Expert & Certified Trainers

ServiceNow Admin Course Curriculum

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This is the introduction module, working over enlightening ServiceNow admin

What is Service Now
Why and who can use Service Now
Concept of cloud computing in Service Now
Introduction to ITIL foundation
Navigation and users
Helpful portals, releases

Learn all about incident management process and service improvements.

Incident management process
Continual service improvement to incident management

This module will introduce the change management process, workflow and service improvement.

Change management process (Raising, planning and Authorize)
Change management workflow and change task
Continual service improvement to change management

What is problem management workflow and task types are explained in this module.

Problem management process (identify, Investigate, Resolve)
Problem management workflow and problem task types
Continual Service improvement to problem management
Context menu

Learn all about CI relationships and much more in this module.

Introduction to CI and Asset
Class and category CI
Model and type of assets
CMDB Plug-in and CI Relationships

This module explains all about knowledge management.

Knowledge Management Roles
Application and Modules
Using Knowledge
Creating Knowledge
Translating Knowledge
Tracking and Reporting on Knowledge

Importance of Service level agreement, workflow and learn much more in this module.

Introduction to SLA
SLA Workflow
Service Level Agreement
SDLC In Service now

A brief explanation about service catalog.

My Profile
My tasks and approvals
Introduction to Service Catalog

Mindmajix offers advanced ServiceNow Admin interview questions and answers along with ServiceNow Admin resume samples. Take a free sample practice test before appearing in the certification to improve your chances of scoring high.

Have any queries regarding course curriculum, speak to our course advisor

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For Individuals
For Corporates

Our Course in Comparison

  • Features
  • Demos at your Convenient Time?
  • 1-1 Training
  • Batch Start Dates
  • Customize Course Content
  • LifeLong Access to LMS
  • 24*7 Support
  • EMI Option
  • Group Discounts
  • Mindmajix
  • At your Convenience
  • Other Virtual Live Classes
  • Fixed

ServiceNow Admin Course Objectives

Our course objectives include:

  • Gain knowledge on various configurations and customizations from basics.
  • Understand ServiceNow ITSM Processes.
  • Understand the basic user interface, helpful portals, releases, and navigation in ServiceNow.
  • Learn about incident management process and service improvements.
  • Asset and configuration management.
  • Knowledge management
  • ServiceNow is one of the fast-growing IT platforms in the industry which has a huge market share in the IT sector. 
  • The demand for certified ServiceNow Administrators is skyrocketing, due to the shortage of skilled ServiceNow Administrators in the IT industry.  
  • On average, a skilled ServiceNow Administrator’s salary ranges around $ 107,017 per annum.

The job roles which get primarily benefited from learning this course are listed below:

  • IT Professionals
  • Developers
  • Functional consultants
  • System administrators
  • Professionals who want to enhance their skills in ServiceNow.

As such, there are no prerequisites for learning this course. Anyone who is interested in learning this course can join this training. This course can be pursued regardless of learner’s skills.

After completion of ServiceNow Admin training at Mindmajix, you will gain expertise in the following:

  • Perform the ServiceNow Admin tasks.
  • Customize home pages, form layouts, and list layouts.
  • Create tables, modules, fields, and views.
  • Create and manage groups, roles, and users.
  • Work with UI actions, data policies, business rules, user interface (UI) policies, and client scripts
  • Configure service level agreements (SLAs) and perform instance branding and customization
  • Create blocks using scripting.
  • Create Workflows on different tables.
  • Configure application menus and modules.

ServiceNow Admin Certification !

Upon successful completion of the program, you will be awarded a Certificate from Mindmajix for ServiceNow Admin Training.

Complete Your Course

Successfully complete your course and let the community know about your achievement.

Become Certified

Get your Course Completion certificate from Mindmajix.

Apply for Jobs

Don’t just show off your achievement to the community, use it to advance in your career.

The cost price of ServiceNow Certified System Administrator exam is $ 150.

  • ServiceNow Certification validates the candidate’s skills and proficiency with the knowledge that industry demands. 
  • Certified ServiceNow Administrators acquired bright career opportunities compared to non-certified peers in the job market.
  • ServiceNow Admin certification is extremely useful for aspirants who want to acquire high paid jobs in the IT industry.
Our ServiceNow Admin course covers all the topics that are required to clear ServiceNow Admin certification. Trainer will share ServiceNow Admin certification guide, ServiceNow Admin certification sample questions, ServiceNow Admin certification practice questions, ServiceNow Admin certification dumps.

ServiceNow Admin Upcoming Batches

  • Weekday

    Jul 16 (2 hrs a day)

    6:30 AM IST
    Enroll Now & Avail 15% off →
  • Weekday

    Jul 18 (2 hrs a day)

    12:00 AM IST
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  • Weekend

    Jul 20 (2 hrs a day)

    6:30 AM IST
    Enroll Now & Avail 10% off →
  • Weekend

    Jul 21 (2 hrs a day)

    6:30 AM IST
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  • Weekday

    Jul 23 (2 hrs a day)

    7:00 AM IST
    Enroll Now & Avail 15% off →
  • Weekday

    Jul 25 (2 hrs a day)

    7:00 AM IST
    Enroll Now & Avail 15% off →
Schedules Doesn't Suit You ?

Our Team can set up a batch at your convinient time.

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Gear up your skills with real-life industry-based ServiceNow Admin projects !

Work on real time ServiceNow Admin projects - The primary goal of this project work is to to gear up the skill set required and amplify individual competencies, experience, exposure which align with the current job market to addresses real world business challenges.

Most effective training
Helps you to learn all critical skills required
Opportunity to work on live projects with real life scenarios
Extensive hands-on practice


Have questions? We’ve got the answers. Get the details on how you can grow in this course.

Yes, you get two kinds of discounts. They are group discount and referral discount. Group discount is offered when you join as a group, and referral discount is offered when you are referred from someone who has already enrolled in our training.

Yes, we will discuss with our instructor and will schedule according to the time convenient to you.

The trainer will give Server Access to the course seekers, and we make sure you acquire practical hands-on training by providing you with every utility that is needed for your understanding of the course.

The trainer is a certified consultant and has significant amount of experience in working with the technology.

We will take care of providing you with all that is required to get placed in a reputed MNC and also forward your resume to the companies we tie-up with. Starting from providing the in-depth course material to explanation of the real-time scenarios and preparing your resumes, we will make you gain expertise so that you can get a job.

We assist you completely in acquiring certification. We ensure you will get certified easily after our training.

Yes, we accept payments in two installments.

If you are enrolled in classes and/or have paid fees, but want to cancel the registration for certain reason, it can be attained within first 2 sessions of the training. Please make a note that refunds will be processed within 30 days of prior request.

Our trainer explains every topic along with real-time scenarios. In the last one or two sessions, the trainer will explain one end-to-end project to showcase the real time working environment.

Have More Questions. Reach our Support Team

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More About ServiceNow Admin Online Training

  • ServiceNow Admin is one of the most evolving and highly promising technologies in the industry and its demand is expected to grow even further in the near future.
  • Pursuing skills in ServiceNow Admin will impact your career positively as there is a huge scope of acquiring bright opportunities in terms of the payouts and career growth in this field.

The major career paths available for ServiceNow Administrators are listed below:

  • ServiceNow Admin
  • ServiceNow consultant
  • ServiceNow Specialist 

The companies constantly recruiting ServiceNow Administrators are listed below: 

  • Accenture
  • Capgemini
  • IBM 
  • Ernst & Young 
  • TCS 
  • Oracle 
  • Cognizant 
  • HCL 
  • CGI 
  • Dell 

Have any queries regarding ServiceNow Admin course, speak to our course advisor

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Join a Free ServiceNow Admin Demo Session

See if this course is a fit for you by joining us for an online info session. You’ll meet our team, get an overview of the curriculum and course objectives, and learn about the benefits of being a student at Mindmajix

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