ServiceNow Admin Training

Learn all about incident management process and service improvements.

Overview
Incident management process
Continual service improvement to incident management

This module will introduce the change management process, workflow and service improvement.

Overview
Change management process (Raising, planning and Authorize)
Change management workflow and change task
Continual service improvement to change management

What is problem management workflow and task types are explained in this module.

Overview
Problem management process (identify, Investigate, Resolve)
Problem management workflow and problem task types
Continual Service improvement to problem management
Context menu

Learn all about CI relationships and much more in this module.

Introduction to CI and Asset
Class and category CI
Model and type of assets
CMDB Plug-in and CI Relationships

This module explains all about knowledge management.

Overview
Knowledge Management Roles
Application and Modules
Using Knowledge
Creating Knowledge
Translating Knowledge
Tracking and Reporting on Knowledge

Importance of Service level agreement, workflow and learn much more in this module.

Introduction to SLA
OLA and UPC
SLA Workflow
Service Level Agreement
SDLC In Service now

A brief explanation about service catalog.

My Profile
My tasks and approvals
Introduction to Service Catalog

Mindmajix offers advanced ServiceNow Admin interview questions and answers along with ServiceNow Admin resume samples. Take a free sample practice test before appearing in the certification to improve your chances of scoring high.

• ServiceNow is one of the fast-growing IT platforms in the industry which has a huge market share in the IT sector. 
• The demand for certified ServiceNow Administrators is skyrocketing, due to the shortage of skilled ServiceNow Administrators in the IT industry.  
• On average, a skilled ServiceNow Administrator’s salary ranges around $ 107,017 per annum.

The job roles which get primarily benefited from learning this course are listed below:

• IT Professionals
• Developers
• Functional consultants
• System administrators
• Professionals who want to enhance their skills in ServiceNow.

As such, there are no prerequisites for learning this course. Anyone who is interested in learning this course can join this training. This course can be pursued regardless of learner’s skills.

After completion of ServiceNow Admin training at Mindmajix, you will gain expertise in the following:

• Perform the ServiceNow Admin tasks.
• Customize home pages, form layouts, and list layouts.
• Create tables, modules, fields, and views.
• Create and manage groups, roles, and users.
• Work with UI actions, data policies, business rules, user interface (UI) policies, and client scripts
• Configure service level agreements (SLAs) and perform instance branding and customization
• Create blocks using scripting.
• Create Workflows on different tables.
• Configure application menus and modules.

Yes, you get two kinds of discounts. They are group discount and referral discount. Group discount is offered when you join as a group, and referral discount is offered when you are referred from someone who has already enrolled in our training.

Yes, we will discuss with our instructor and will schedule according to the time convenient to you.

The trainer will give Server Access to the course seekers, and we make sure you acquire practical hands-on training by providing you with every utility that is needed for your understanding of the course.

The trainer is a certified consultant and has significant amount of experience in working with the technology.

We will take care of providing you with all that is required to get placed in a reputed MNC and also forward your resume to the companies we tie-up with. Starting from providing the in-depth course material to explanation of the real-time scenarios and preparing your resumes, we will make you gain expertise so that you can get a job.

We assist you completely in acquiring certification. We ensure you will get certified easily after our training.

Yes, we accept payments in two installments.

If you are enrolled in classes and/or have paid fees, but want to cancel the registration for certain reason, it can be attained within first 2 sessions of the training. Please make a note that refunds will be processed within 30 days of prior request.

Our trainer explains every topic along with real-time scenarios. In the last one or two sessions, the trainer will explain one end-to-end project to showcase the real time working environment.

• ServiceNow Admin is one of the most evolving and highly promising technologies in the industry and its demand is expected to grow even further in the near future.
• Pursuing skills in ServiceNow Admin will impact your career positively as there is a huge scope of acquiring bright opportunities in terms of the payouts and career growth in this field.

The major career paths available for ServiceNow Administrators are listed below:

• ServiceNow Admin
• ServiceNow consultant
• ServiceNow Specialist 

The companies constantly recruiting ServiceNow Administrators are listed below: 

• Accenture
• Capgemini
• IBM 
• Ernst & Young 
• TCS 
• Oracle 
• Cognizant 
• HCL 
• CGI 
• Dell