ServiceNow Admin Course Overview

Become a certified ServiceNow Administrator by enrolling into Mindmajix’s training, where you will master the fundamental concepts and advanced features of the ServiceNow platform. You will learn how to configure and run administrative tasks on the ServiceNow through real-world examples and hands-on projects. You will also get guidance on how to clear the ServiceNow Administrator Certification Exam. Enroll and get certified.

Choose the training that’s best for you

Self-Paced Learning
  • Learn at your convenient time and pace
  • Gain on-the-job kind of learning experience through high quality ServiceNow Admin videos built by industry experts.
  • Learn end to end course content that is similar to instructor led virtual/classroom training.
  • Explore sample ServiceNow Admin training videos before signing up.
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Preferred
Live Online Training
  • Live demonstration of features and practicals.
  • Get LMS access of each ServiceNow Admin Online training session that you attend through GotoMeeting.
  • Gain guidance on certification.
  • Attend a Free Demo before signing up.

Next Demo Sessions

08 Apr, 2020 (Fast Track)
15 Apr, 2020 (Weekday)
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Corporate Training
For Business
  • Self-Paced/Live Online/Classroom modes of training available.
  • Engage in ServiceNow Admin Classroom Training lecture by an industry expert at your facility.
  • Learn as per full day schedule with discussions,exercises and practical use cases.
  • Design your own course content based on your project requirements.
  • Gain complete guidance on certification.
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ServiceNow Admin Course Content

This is the introduction module, working over enlightening ServiceNow admin

What is Service Now
Why and who can use Service Now
Concept of cloud computing in Service Now
Introduction to ITIL foundation
Navigation and users
Helpful portals, releases

Learn all about incident management process and service improvements.

Overview
Incident management process
Continual service improvement to incident management

This module will introduce the change management process, workflow and service improvement.

Overview
Change management process (Raising, planning and Authorize)
Change management workflow and change task
Continual service improvement to change management

What is problem management workflow and task types are explained in this module.

Overview
Problem management process (identify, Investigate, Resolve)
Problem management workflow and problem task types
Continual Service improvement to problem management
Context menu

Learn all about CI relationships and much more in this module.

Introduction to CI and Asset
Class and category CI
Model and type of assets
CMDB Plug-in and CI Relationships

+ 4 more lessons

Mock Interviews

  • Mock interviews by Mindmajix gives you the platform to prepare, practice and experience the real-life job interview. Familiarizing yourself with the interview environment beforehand in a relaxed and stress-free environment gives you an edge over your peers.
  • Our mock interviews will be conducted by industry experts with an average experience of 5+ years. So you’re sure to improve your chances of getting hired!

How Mindmajix's Mock Interview Works?

Projects

  • To put your knowledge on into action, you will be required to work on two industry-based projects that discuss significant real-time use cases.
  • These projects are completely in-line with the modules mentioned in the curriculum and help you to clear the certification exam.

Our Course in Comparison

Features

  • Demos at Convenient Time?
  • 1-1 Training
  • Batch Start Dates
  • Customize Course Content
  • EMI Option
  • Mock Interviews after Training
  • Group Discounts

Mindmajix

  • At your Convenience

Others

  • Fixed

ServiceNow Admin Online Training Objectives

Our course objectives include:

  • Gain knowledge on various configurations and customizations from basics.
  • Understand ServiceNow ITSM Processes.
  • Understand the basic user interface, helpful portals, releases, and navigation in ServiceNow.
  • Learn about incident management process and service improvements.
  • Asset and configuration management.
  • Knowledge management
  • ServiceNow is one of the fast-growing IT platforms in the industry which has a huge market share in the IT sector. 
  • The demand for certified ServiceNow Administrators is skyrocketing, due to the shortage of skilled ServiceNow Administrators in the IT industry.  
  • On average, a skilled ServiceNow Administrator’s salary ranges around $ 107,017 per annum.

The job roles which get primarily benefited from learning this course are listed below:

  • IT Professionals
  • Developers
  • Functional consultants
  • System administrators
  • Professionals who want to enhance their skills in ServiceNow.

As such, there are no prerequisites for learning this course. Anyone who is interested in learning this course can join this training. This course can be pursued regardless of learner’s skills.

After completion of ServiceNow Admin training at Mindmajix, you will gain expertise in the following:

  • Perform the ServiceNow Admin tasks.
  • Customize home pages, form layouts, and list layouts.
  • Create tables, modules, fields, and views.
  • Create and manage groups, roles, and users.
  • Work with UI actions, data policies, business rules, user interface (UI) policies, and client scripts
  • Configure service level agreements (SLAs) and perform instance branding and customization
  • Create blocks using scripting.
  • Create Workflows on different tables.
  • Configure application menus and modules.

ServiceNow Admin Certification

Our ServiceNow Admin course covers all the topics that are required to clear ServiceNow Admin certification. Trainer will share ServiceNow Admin certification guide, ServiceNow Admin certification sample questions, ServiceNow Admin certification practice questions.

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ServiceNow Admin Certification Training Course - FAQ's

Yes, you get two kinds of discounts. They are group discount and referral discount. Group discount is offered when you join as a group, and referral discount is offered when you are referred from someone who has already enrolled in our training.

The trainer will give Server Access to the course seekers, and we make sure you acquire practical hands-on training by providing you with every utility that is needed for your understanding of the course.

The trainer is a certified consultant and has significant amount of experience in working with the technology.

Yes, we accept payments in two installments.

If you are enrolled in classes and/or have paid fees, but want to cancel the registration for certain reason, it can be attained within first 2 sessions of the training. Please make a note that refunds will be processed within 30 days of prior request.

User Reviews on popular courses

Varun Pahuja
(5.0)

I have taken the ServiceNow Admin course which is very informative and useful. Mindmajix is certainly a good platform to develop and strengthen your knowledge to excel in your profession.

Gopalkrishna Birur M
(5.0)

The ServiceNow Admin training was highly interactive and also real-time practical oriented. The support staff was cordial and co-operative. The trainer was very patient and able to solve or give some hints to solve all the questions posed to him.

Anita Vijay
(4.0)

Mindmajix, helps you gain knowledge and skillset for whatever the course you choose. I along with my friend have completed the ServiceNow Admin online training and it was fun learning online and sessions were interactive that keeps the spirit of learning alive. Thank You Mindmajix.

Laljit
(4.0)

Successfully completed ServiceNow training in MindMajix. the trainer is best, explains every concept in detail.

Ramakanth Rajagopal
(5.0)

I can confidently recommend you to experience the art of ServiceNow Admin courses in a professional way at MindMajix. Trainers initially understand trainees and then plan their approach accordingly. Thank You Mindmajix.

Asif Hasan
(5.0)

I took .NET training from Mindmajix. I must say the course content was highly qualitative and the trainer covered all concepts. Overall it was a good experience with Mindmajix.

Ashim Sen Gupta
(5.0)

Thank You for the sessions that helped me gaining knowledge in Spotfire training. Trainer's experience helped me to get the detailed information regarding the key concepts and challenging tasks in real-time. Thanks once again.