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Anusha V

Posted on 23rd June 2024|179 views

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An Unhandled Fault Has Occurred In This Flow

How to resolve the error an unhandled fault has occurred in this flow salesforce?

I am trying to change cases owner to the queue can anyone help me? 

 

1 answers
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divija reddy

Posted on 23rd June 2024| views

This error is because you are referencing that Profile of that Owner Id plus Queue cannot own a Profile id

You require to place a check if that Owner is Not Queue later Only Perform the process Builder.

This formula will mark like below

LEFT([Case].OwnerId) <> '00G'

 

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