SIEBEL CRM Online Training Content
You will be exposed to the complete SIEBEL CRM Trainingcourse details in the below sections.
Siebel CRM delivers analytical, transactional, and engagement features to manage all customer-facing operations. In this module, you’ll get to know what’s new in Siebel CRM versions, the functionality of Siebel Repository, and learn how to use Siebel tools to view and modify data in the repository.
- Siebel tools
- Siebel Repository
Learning Outcome - By the end of this module, you’ll gain a deeper understanding of Siebel Repository fundamentals, and develop knowledge and skills to modify the data model, customize user interface or modify business logic using Siebel Tools.
This section provides an overview of Siebel server architecture and provides introductory information about the Siebel data model.
- Siebel server architecture
- Siebel data model
A responsibility in Siebel CRM defines the views a user can access. In this section, you’ll learn how to create responsibilities, provide access to all the views, and assign responsibilities to a user.
- Responsibility and Views
- User Positions
Learning Outcome: Develop skills to perform operations associated with responsibilities and access control, including user position.