Microsoft Dynamics CRM Training

Overview
Navigation
Working with the Application
Working with Records
Quick Find and Multi-entity search
Marketing , Sales and Service Overview
Marketing , Sales and Service Life Cycle with different domains and real time examples

Entity Creation and Meta Data
Field Creation (Includes all out-of-the-box Fields)
Form Customizations (Multiple Forms, Role based Forms, Quick View Form, Quick Create Form, Mobile Form and Tablet Form).
Relation Ships (1:N,N:N and N:N) and behaviors
Sub Grids
Lookup Filtration
Web Resource (HTML, Image etc.)
I Frames
View Customization (System Views, Personal Views)
Dashboard and Charts
Field level Security
Calculated Fields
Rollup Fields
Hierarchy View
Data Management (Import, Export, Reimport, Bulk record deletion )
Auditing
Templates (Email Templates)
Goal Management
Queue Management
Security (Users,Teams,BusinessUnits,Roles,Hiararchy )
Timer Controls

MS CRM SDK (MS CRM Architecture, Assemblies, CRM Application Framework, WCF Web Service)
SSRS Integration with MS CRM
Asp. Net Integration with MS CRM

CURD Operations
Query Expressions
Fetch Xml
Query by Attribute

SharePoint Integration with MS CRM
Outlook Offline Client Integration with MS CRM
SSIS Integration with MS CRM
3rd Party Integration with MS CRM
Data Migration with MS CRM

Plugins

MS CRM Plugin Architecture
Development
Registration
Debugging
Shared Variables
Images
Plugin Messages
Impersonation
Plugin Constructors
Offline Plugins
Plugin Execution Order
Handling Exceptions
Synchronous vs. Asynchronous

Workflows

Understanding Workflows Basics
Understanding the trigger options with RT workflow
Workflow Actions
Real Time Workflows
Asynchronous Workflows
Child Workflows
On Demand Workflows
Custom Workflows
Recursive Workflows
Wait Conditions
Extending Workflows with Code

Dialog
Business Process
Actions
JavaScript
Advance JavaScript
Business Rules
Ribbon Customizations
Site Map Customizations
Solution Management

• Many companies are adopting MS Dynamics CRM to ease their user management.
• Due to the increased demand, these professionals are getting high salaries compared to professionals working on other technologies.
• The average salary of a skilled MS Dynamics CRM professional is around $97,156 per annum.

The following job roles will get benefited from this training:

• Customer Relationship Management (CRM) Consultant
• Information Technology (IT) Consultant
• Software Consultant
• Data Analyst
• Senior Technical Consultant

Knowledge of Customer Relationship Management (CRM) basics is enough to learn MS Dynamics CRM.

In this course, you will learn about:

• Navigating and Working with Microsoft Dynamics CRM
• Primary functionalities of Dynamics CRM components
• Creating and managing CRM exercises and records
• Using CRM cases to track client benefit issues

Yes, you get two kinds of discounts. They are group discount and referral discount. Group discount is offered when you join as a group, and referral discount is offered when you are referred from someone who has already enrolled in our training.

Yes, we will discuss with our instructor and will schedule according to the time convenient to you.

The trainer will give Server Access to the course seekers, and we make sure you acquire practical hands-on training by providing you with every utility that is needed for your understanding of the course.

The trainer is a certified consultant and has significant amount of experience in working with the technology.

We will take care of providing you with all that is required to get placed in a reputed MNC and also forward your resume to the companies we tie-up with. Starting from providing the in-depth course material to explanation of the real-time scenarios and preparing your resumes, we will make you gain expertise so that you can get a job.

We assist you completely in acquiring certification. We ensure you will get certified easily after our training.

Yes, we accept payments in two installments.

If you are enrolled in classes and/or have paid fees, but want to cancel the registration for certain reason, it can be attained within first 2 sessions of the training. Please make a note that refunds will be processed within 30 days of prior request.

Our trainer explains every topic along with real-time scenarios. In the last one or two sessions, the trainer will explain one end-to-end project to showcase the real time working environment.

• MS Dynamics CRM is the best of breeds out of all the CRM products and has created a huge impact globally.
• Pursuing skills in this technology will impact your career positively as there is a vast scope of acquiring bright opportunities in terms of the payouts in this field. 

The major career paths available for MS Dynamics CRM professionals are listed below:

• Senior/Lead Developer
• CRM Consultant
• CRM Solution Architect

The companies recruiting MS Dynamics CRM practitioners are listed below: 

• Ball Corporation
• Hallmark 
• CSX Transportation
• Capgemini