R
Microsoft Dynamics CRM Training
- Duration : 30 Hrs
- Learners : 826
- Lab Sessions : 20
- Certification : Guaranteed
About Mindmajix
Microsoft Dynamics CRM course deals with Customer engagement solutions that aid enterprises to deliver exceptional customer satisfaction, creating long-term relationships based on knowledge and trust. The course curricula include:
CRM Customization and Configuration
Installation and Deployment
Web services
ISV/Plugins
Extending Microsoft Dynamics
Report Management
This Course enhance the skills of the students with the installation, configuration and administration concepts of Microsoft Dynamics CRM 2016 with real-world example applications. You will learn about CRM 2016 applications and their customization while opting for Microsoft Dynamics 2016, will master in many advanced aspects of Microsoft Dynamics CRM.
As such there are no prerequisites for learning Microsoft Dynamics CRM. However, with a number of opportunities in the field, the following job roles will get benefited from this course:
IT Professionals
Software Developers
Microsoft users
End user
Aspirants aiming for a career in the prospective field.
An in-depth knowledge of an Microsoft Dynamics CRM project ensures all the critical components are well-covered. With this knowledge, you can increase your visibility and enhance your efficiency in drawing real connections among different components of Microsoft Dynamics CRM. We will also provide the complete material covering all the aspects of this project.
| Microsoft Dynamics 365 | Microsoft Dynamics AX |
| Microsoft Dynamics GP | Microsoft Dynamics SL |
| Microsoft Dynamics NAV | Other MCSA Courses |
Course Snapshot
MSCRM Basics
MSCRM Introduction
MSCRM Architecture, Layers and Technology
MSCRM Basic Navigations
Accounts, Contacts, Activities
Customization & Solutions
Customization of System Entity, Custom Entity
Entity Creation, Attribute Creations
Form Creation, Section, Tabs, I frames,
Relationship (1:N, N:1, N:N)
Views creation
Templates creation (Email, Contract, KB)
Understanding Solutions
Import & Export Customization
Report Management
Dashboard Creations
Customizing Reports
Import and Exports of Reports
Customizing RDL files with Business Intelligence Studio (Basic)
Web Services
Plugin Registration Tools
Writing and Registering Plugins
Deregistration of Plugins
Sy
ISV/Plugins
Plugin Registration Tools
Writing and Registering Plugins
Deregistration of Plugins
Sy
Components Management
Introduction to Customization and Configuration in MS CRM
Configuring CRM, Business Units, Customizing Entities, Teams and Users
Learn:
Building a Security Model in Microsoft Dynamics CRM 2016
Learn:
Introduction to CRM Solutions
CRM Entity/Field Customization
Additional Field Customization
Customising Charts and Dashboards
Learn: How to Create a Custom Chart & how to Create Create a Dashboard
Relationships
Learn how to Create New Relationships Lab : Customize Relationship Mappings
Customizing Forms
Learn: How to Modify Form Layout and Add Fields Lab : Create a Role-Based Form for the Competitor entity.
Business Rules Configuring
Views and Visualizations
View Customisation Concepts. System Views. Create Custom Views. Remove Unwanted Views. Learn how to Modify a Quick Find View & Create Custom Views
Introduction to Business Processes
Business Process Flows and how to create a Multi-Entity Business Process Flow
NEW IN CRM 2016 CUSTOMISATION!
Prepare to install Microsoft Dynamics CRM
Installation of Reporting Extension
Deployment Manager
Manage Microsoft Dynamics CRM with the Deployment Manager and learn to Duplicate the Adventure Works Cycles Organization.
Upgrade methods of Microsoft Dynamics CRM 2016
Email Management
Install and Configure Microsoft Dynamics CRM for Outlook
How to Install Microsoft Dynamics CRM for Outlook & Learn Offline Capability
Maintain and Troubleshoot a Deployment and Configuring Tracing
Module 1: Extensibility Overview
Objectives
Introduction
Extensibility Platform and Features
Security Model
Business Model
Business Logic
Business Entity Components
Data Access Components and Platform
Helpful Skills
Resources
Summary
Test Your Knowledge
Quick Interaction: Lessons Learned
Solutions
Module 2: Common Platform Operations
Objectives
Introduction
WCF Web Services
Discovery Service
Early versus Late-Binding
Early-Bound Entity Class
Late-Bound Entity Class
Organization Service
Authentication and Authorization
Entity Information
Working with Data Types
Using the Create Method
Using the Retrieve Method
Using the Update Method
Using the Delete Method
Using the RetrieveMultipleMethod
Summary
Test Your Knowledge
Solutions
Lab : 2.1: Creating Leads
Goal Description
Need a Little Help?
Step by Step
Step by Step
Lab :2.1: Account Management Application
Goal Description
Need a Little Help?
Step by Step
Step by Step
Module 3: Querying Data And Executing Operations
Module 4: Implementing Business Processes
Module 5: Plug-Ins
Module 6: Application Event Programming
Module 7: Client Extensions
Module 8: Web Resources
Customer Service in Microsoft Dynamics CRM 2016
Case Management
Knowledge Base
Queue Management
Customer Service Analysis
Schedule a Service by Using a Same-Site Requirement
Field Services
New in CRM 2016
Mindmajix offers advanced Microsoft Dynamics CRM interview questions and answers along with Microsoft Dynamics CRM resume samples. Take a free sample practice test before appearing in the certification to improve your chances of scoring high.
Our trainers have relevant experience in implementing real-time solutions on different queries related to different topics. Mindmajix verifies their technical background and expertise.
We record each LIVE class session you undergo through and we will share the recordings of each session/class.
Trainer will provide the Environment/Server Access to the students and we ensure practical real-time experience and training by providing all the utilities required for the in-depth understanding of the course.
If you are enrolled in classes and/or have paid fees, but want to cancel the registration for certain reason, it can be attained within 48 hours of initial registration. Please make a note that refunds will be processed within 30 days of prior request.
The Training itself is Real-time Project Oriented.
Yes. All the training sessions are LIVE Online Streaming using either through WebEx or GoToMeeting, thus promoting one-on-one trainer student Interaction.
There are some Group discounts available if the participants are more than 2.
As we are one of the leading providers of Live Instructor LED training, We have customers from USA, UK, Canada, Australia, UAE, Qatar, NZ, Singapore, Malaysia, India and other parts of the world. We are located in USA. Offering Online Training in Cities like
New York, New jersey, Dallas, Seattle, Baltimore, Houston, Minneapolis, Los Angeles, San Francisco, San Jose, San Diego, Washington DC, Chicago, Philadelphia, St. Louis, Edison, Jacksonville, Towson, Salt Lake City, Davidson, Murfreesboro, Atlanta, Alexandria, Sunnyvale, Santa clara, Carlsbad, San Marcos, Franklin, Tacoma, California, Bellevue, Austin, Charlotte, Garland, Raleigh-Cary, Boston, Orlando, Fort Lauderdale, Miami, Gilbert, Tempe, Chandler, Scottsdale, Peoria, Honolulu, Columbus, Raleigh, Nashville, Plano, Toronto, Montreal, Calgary, Edmonton, Saint John, Vancouver, Richmond, Mississauga, Saskatoon, Kingston, Kelowna, Hyderabad, Bangalore, Pune, Mumbai, Delhi, Dubbai, Doha, Melbourne, Brisbane, Perth, Wellington, Auckland etc…
The Mindmajix Sellf-Paced Training is for candidates who enjoy learning at their own pace. Our Self-Paced program is comprised of :
Provision to one-on-one sessions,
24/7 Live Support,
Time-to-time doubt clearance,
All these features come as a benefit for the trainees attempting the training.
Yes. You as a learner enjoy the fullest benefits of converting from Self-Paced training to Instructor-Led training at any point of time during the course.
At Mindmajix, we avail Self-Paced Training and Online Instructor-Led Training provided by Industry experienced professionals. Along with them, we specialize in Corporate Training, particularly designed for business organizations. Our elaborately designed Demo Sessions make your vision clear for the subject and motivate you to opt the newer technologies in the industry.
The Dynamics CRM Certification demonstrates proficiency in a specific module of a Microsoft Dynamics product by passing a Microsoft Specialist exam. The some of many exams are mentioned below:
Functional Application in Microsoft Dynamics Marketing
Microsoft Dynamics CRM Application
Microsoft Dynamics CRM Customization and Configuration
Microsoft Dynamics CRM Online Deployment
These certificates authenticate the overall understanding of the solution by the candidate. By opting for our well-structured training at Mindmajix, candidates can gain knowledge to enter the lucrative domain of Microsoft Dynamics CRM and earn the certification.
For more information regarding various types of certification available, please go through the Microsoft Dynamics CRM Certification and register through it.
