20 Hrs of Sessions
16 Hrs of Labs
Real-time Use cases
24/7 Lifetime Support
Certification Based Curriculum
Flexible Schedules
One-on-one doubt clearing
Career path guidance
Job Support
20 Hrs of Sessions
16 Hrs of Labs
Real-time Use cases
24/7 Lifetime Support
Certification Based Curriculum
Flexible Schedules
One-on-one doubt clearing
Career path guidance
Job Support
Most of the Service Desk Analyst Jobs in the industry expect the following add-on skills. Hence, we offer these skills-set as FREE Courses (Basics) to ease your learning process and help you stay ahead of the competition.
MindMajix Service Desk Analyst Training: Learn how to deal with issues regarding Service Desk Environment and understand the importance of Managing, Meeting and Maintaining Service Levels, Develop a clear understanding of the support tools and technologies available to Service Desk Analysts., etc. You will also get an exposure to industry based Real-time projects in various verticals.
You will be exposed to the complete Service Desk Analyst Trainingcourse details in the below sections.
To identify and understand the roles and responsibilities of the professional Service Desk Analyst
To identify and understand the roles and responsibilities of the Service Desk
To determine the attributes, skills and knowledge of a successful Service Desk Analyst
To develop an understanding of Relationship Management from the Service Desk perspective
To identify and agree the key requirements for delivering customer satisfaction
To identify and understand the principles of effective communication in customer support
To understand the differences between face to face, telephone and written communication
To identify ways to enable us to communicate more effectively
To understand how our attitude and approach can influence and affect others.
Choose your own comfortable learning experience.
20 hrs of E-Learning Videos
20 hrs of Remote Classes in Zoom/Google meet
2023 Batches
Start - End
Time
Weekdays
Sep 26 - Oct 11
07:00 PM
Weekend
Sep 30 - Oct 15
07:00 PM
Weekdays
Oct 03 - Oct 18
09:00 AM
Weekend
Oct 07 - Oct 22
09:00 AM
Customize your schedule here
Empower your team with new skills to Enhance their performance and productivity.
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Satisfied Learners
We take pride in being part of 5 lakh plus career transitions worldwide
Online Work Support for your on-job roles.
Our work-support plans provide precise options as per your project tasks. Whether you are a newbie or an experienced professional seeking assistance in completing project tasks, we are here with the following plans to meet your custom needs:
Many professionals transformed careers with better pay and higher positions.
After completion of this training, you will have:
There are no mandatory prerequisites to learn Service Desk Analyst training. But, having at least nine months of work experience will benefit the attendee.
The Service Desk Analysts and Support Analyst with at least nine months of work experience in an IT environment can attend the course.
Service Desk Analyst profession has numerous job opportunities all over the world. Top companies such as L&T, IBM, Amazon, etc., are actively recruiting the Service Desk Analyst offering excited salaries. The average salary for a Service Desk Analyst is around $71,746 per annum.
Industry Statistics
Jobs / Month
2389
Avg. Salary
$80,181
Job Roles
Yes, we got custom training programs to complete the course as you need.
You need good internet connectivity with a mobile/tab/laptop/system installed with Zoom/Meet.
You can access the recorded videos through our LMS after every session.
Yes, you get two kinds of discounts. They are group discounts and referral discounts.
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