Course Includes

Live Training

30 Hrs of Sessions

Lab Sessions

20 Hrs of Labs

Two Real-time Use cases

Real-time Use cases

24/7 Lifetime Support

24/7 Lifetime Support

Certification Assistance

Certification Based Curriculum

Flexible Schedule

Flexible Schedules


One-on-one doubt clearing


Career path guidance


Job Support

Live Training

30 Hrs of Sessions

Lab Sessions

20 Hrs of Labs

Two Real-time Use cases

Real-time Use cases

24/7 Lifetime Support

24/7 Lifetime Support

Certification Assistance

Certification Based Curriculum

Flexible Schedule

Flexible Schedules


One-on-one doubt clearing


Career path guidance


Job Support



Most of the ServiceNow ITOM Jobs in the industry expect the following add-on skills. Hence, we offer these skills-set as FREE Courses (Basics) to ease your learning process and help you stay ahead of the competition.

Agile & Scrum

About ServiceNow ITOM Course

ServiceNow ITOM training offered by MindMajix enables you to accelerate your cloud strategy with IT operations management and enhance enterprise’s cloud usage, bringing down costs and automating requests. Trainees will learn the fundamental concepts like dependency views, event mapping, MID server architecture, Orchestration, and content management. As a part of this ServiceNow ITOM course, you will work on practical use cases and real-world projects to acquire an in-depth knowledge of event mapping filters, creating dependency views, Plugin activation, AWS cloud configuration, and CMDB Advantages. Join our ServiceNow ITOM online training to advance your career.

ServiceNow ITOM Training
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Course Coverage

ServiceNow ITOM Course Content

This ServiceNow ITOM course is designed by experts who have vast experience in working with the ServiceNow platform. It makes you familiarised with the latest developments in the ServiceNow ITOM platform. Explore the following ServiceNow ITOM course modules:...

Module1: Getting Started with ServiceNow ITOM

  • Overview of ServiceNow ITOM
  • Dependency Views
  • Content Management
  • MID Server
  • Orchestration, Event Mapping, and Service

Module2: Overview of MID Servers

  • MID Server Architecture
  • Installation, Configuration, and Set up
  • MID Server Connection Parameters

Module3: ServiceNow Discovery for Configuration Management

  • Set up and Configure ServiceNow Discovery
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Hands on ServiceNow ITOM Training Projects

Our ServiceNow ITOM Training course aims to deliver quality training that covers solid fundamental knowledge on core concepts with a practical approach. Such exposure to the current industry use-cases and scenarios will help learners scale up their skills and perform real-time projects with the best practices.

    For Corporates

    Empower your team with new skills to Enhance their performance and productivity.

    Corporate Training

    • Customized course curriculum as per your team’s specific needs
    • Training delivery through self-Paced videos, live Instructor-led training through online, on-premise at Mindmajix or your office facility
    • Resources such as slides, demos, exercises, and answer keys included
    • Complete guidance on obtaining certification
    • Complete practical demonstration and discussions on industry use cases

    Served 130+ Corporates

    Corporate Clients

    ServiceNow ITOM Certification

    Shall I appear for ServiceNow ITOM certification exam after completion of ServiceNow ITOM course?

    Our ServiceNow ITOM course covers all the topics that are required to clear ServiceNow ITOM certification. Trainer will share ServiceNow ITOM certification guide, ServiceNow ITOM certification sample questions, ServiceNow ITOM certification practice questions.

    MindMajix certificate

    User Testimonials

    4500 +

    Course Reviews


    Average Rating

    98 %

    Satisfied Learners

    This ServiceNow ITOM course was very good, and the trainer was also lovely. Projects and assignments were tremendous and furnished a ha...

    Read More
    Bala Govardhan

    Job Assistance Program

    We take pride in being part of 5 lakh plus career transitions worldwide


    Job Support Program

    Online Work Support for your on-job roles.


    Our work-support plans provide precise options as per your project tasks. Whether you are a newbie or an experienced professional seeking assistance in completing project tasks, we are here with the following plans to meet your custom needs:

    • Pay Per Hour
    • Pay Per Week
    • Monthly

    Career Transition

    Many professionals transformed careers with better pay and higher positions.

    76% of learners got 5x hike


    68% of learners got promoted


    83% of learners got certified

    Senior Engineer to Network Engineer

    Arka Basak is now working for Conentrix as a Network Engineer, who took VAPT Training from MindMajix while he was working for CSS Corp as a Senior Engineer. 

    Company Logo
    Senior Engineer
    Present Company
    Network Engineer

    ServiceNow ITOM Training Objectives

    What are the Main Objectives of this ServiceNow ITOM Training?

    The main objective of this ServiceNow ITOM training is to help you gain expertise in identifying the anomalies and analyzing the telemetry and logging data. It empowers you to improve the quality, reduce the risk, and maximize the infrastructure cost throughout the IT infrastructure. With our instructor-led training, Simulation learning, innovative learning platform, and interactive training sessions, you will be able to learn ServiceNow ITOM effortlessly.

    Having a basic understanding of the ServiceNow platform and Software Development is helpful but not compulsory to join this ServiceNow ITOM training.

    This ServiceNow ITOM training is suitable for Software developers, Technical consultants, System Administrators, and Architects. Anyone who aspires to learn something exciting in the software field can join this ServiceNow ITOM training.

    IT departments have an extensive view of business infrastructure and services by mapping one service with another service. Businesses are keen on digital transformation to get efficient and use technologies like IoT, DevOps, Blockchain, etc. This resulted in an extreme rise in the scalable IT infrastructure and growing demand for solid operational management. The added technologies and rapid advancements can make it difficult for IT teams to balance every business system and service. In this Scenario, ServiceNow ITOM builds a brilliant strategy for businesses to satisfy the dynamic enterprise cloud requirements. ServiceNow ITOM dependencies determine the impact a failed device has on the remaining infrastructure. According to, the average salary of a ServiceNow ITOM Developer in the US is around $140K per annum.  

    During this ServiceNow ITOM training, you will master the following skills:

    • MID Server
    • MID Server Connection Parameters
    • Configuring ServiceNow Discovery
    • Event Mapping Filters
    • Handling Dependency Views
    • Creating Event Field Mappings
    • Active Directory Orchestration
    • Customizing Service Mapping
    • Configuring AWS Cloud
    •  CMDB Advantages
    industry statistic

    Industry Statistics

    Jobs / Month


    Avg. Salary


    Job Roles

    Why MindMajix?



    Years of Expertise

    E-Learning Industry




    Global Clients




    Largest LMS




    Careers Upskilled

    Partnering with World’s Leading Companies


    ServiceNow ITOM Training FAQs

    What if I miss the class?

    You can access the recording of the missed class through our LMS. We record each training session and upload it after the session to our LMS which can be accessible to the students.

    Yes, we got custom training programs to complete the course as you need.

    You need good internet connectivity with a mobile/tab/laptop/system installed with Zoom/Meet.

    You can access the recorded videos through our LMS after every session.

    Yes, you get two kinds of discounts. They are group discounts and referral discounts.

    • A group discount is offered when you join as a group of three or more.
    • When you are referred by someone already enrolled for training, you receive a referral discount.


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