About ServiceNow ITOM Course

ServiceNow ITOM training offered by MindMajix enables you to accelerate your cloud strategy with IT operations management and enhance enterprise’s cloud usage, bringing down costs and automating requests. Trainees will learn the fundamental concepts like dependency views, event mapping, MID server architecture, Orchestration, and content management. As a part of this ServiceNow ITOM course, you will work on practical use cases and real-world projects to acquire an in-depth knowledge of event mapping filters, creating dependency views, Plugin activation, AWS cloud configuration, and CMDB Advantages. Join our ServiceNow ITOM online training to advance your career.

ServiceNow ITOM Training
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Course Coverage

Course Includes

Live Training

25 Hours of Sessions

Lab Sessions

20 Hours of Labs

Flexible Schedule

Flexible Schedules

FREE Demo on Request

FREE Demo on Request

24/7 Lifetime Support

24/7 Lifetime Support

One-on-One Doubt Clearing Sessions

One-on-One Doubt Clearing

Certification Assistance

Certification Oriented Curriculum

Two Real-time Project Use cases

Real-time Project Use cases

Request for more information

ServiceNow ITOM Course Content

This ServiceNow ITOM course is designed by experts who have vast experience in working with the ServiceNow platform. It makes you familiarised with the latest developments in the ServiceNow ITOM platform. Explore the following ServiceNow ITOM course modules:

Module1: Getting Started with ServiceNow ITOM

  • Overview of ServiceNow ITOM
  • Dependency Views
  • Content Management
  • MID Server
  • Orchestration, Event Mapping, and Service

Module2: Overview of MID Servers

  • MID Server Architecture
  • Installation, Configuration, and Set up
  • MID Server Connection Parameters

Module3: ServiceNow Discovery for Configuration Management

  • Set up and Configure ServiceNow Discovery

Hands on ServiceNow ITOM Training Projects

Our ServiceNow ITOM Training course aims to deliver quality training that covers solid fundamental knowledge on core concepts with a practical approach. Such exposure to the current industry use-cases and scenarios will help learners scale up their skills and perform real-time projects with the best practices.

    Training Options

    Choose your own comfortable learning experience.

    Self-Paced Videos

    25 hrs of E-Learning Videos


    • 25 hours of ServiceNow ITOM Training videos
    • Curated and delivered by industry experts
    • 100% practical-oriented classes
    • Includes resources/materials
    • Latest version curriculum with covered
    • Get lifetime access to the LMS
    • Learn technology at your own pace
    • 24x7 learner assistance
    • Certification guidance provided
    • Post sales support by our community

    Live Online

    25 hrs of Remote Classes in Zoom/Google meet



    Start - End



    May 17 - Jun 01

    07:30 PM EST


    May 21 - Jun 05

    08:00 PM EST


    May 23 - Jun 07

    07:30 PM EST


    May 28 - Jun 12

    08:00 PM EST

    • + Includes Self-Paced

    • Live demonstration of the industry-ready skills.
    • Schedule your sessions at your comfortable timings.
    • Virtual instructor-led training (VILT) classes.
    • Real-time projects and certification guidance.

    Timings doesn't suit you ?Let us know

    For Corporates

    Empower your team with new skills to Enhance their performance and productivity.

    Corporate Training

    • Customized course curriculum as per your team’s specific needs
    • Training delivery through self-Paced videos, live Instructor-led training through online, on-premise at Mindmajix or your office facility
    • Resources such as slides, demos, exercises, and answer keys included
    • Complete guidance on obtaining certification
    • Complete practical demonstration and discussions on industry use cases

    Served 120+ Corporates

    ServiceNow ITOM Certification

    Show the world that you have pursued one of the best in the industry.

    Shall I appear for ServiceNow ITOM certification exam after completion of ServiceNow ITOM course?

    Our ServiceNow ITOM course covers all the topics that are required to clear ServiceNow ITOM certification. Trainer will shareServiceNow ITOM certification guide, ServiceNow ITOM certification sample questions, ServiceNow ITOM certification practice questions.

    MindMajix certificate

    ServiceNow ITOM Online Training Reviews


    This ServiceNow ITOM course was very good, and the trainer was also lovely. Projects and assignments were tremendous and furnished a ha



    It was a wonderful learning experience to learn from the experts at MindMajix. They have a good grip on the subject and provide some real-world scenarios. Moreover, Mi



    MindMajix ServiceNow ITOM course is extensive and includes various materials like PPTs, PDFs, and Videos that are elegantly prepared. The support I received from the t


    Job Assistance Program

    Your intent to master next level skills are appreciated

    We take pride in being part of 4 lakh plus career transitions worldwide

    Post Training - Access to Premium Features

    counseling sessions

    Career Counseling Sessions

    Once you know the skills, we recommended you understand the eligible job roles, scope, and opportunities.

    Mock Interviews

    Mock Interviews

    Explore what the real-time interviews expect from you.

    Resume Builder

    Custom Resume Builder Access

    We got a resume builder to help you prepare the best resume to win the first impression for recruiters.

    Community Support

    Privileged Community Support

    We make sure to address any real-time challenges our alumni face during their careers through our community platform.

    Life-Time Self-Paced Videos

    Life-Time Self-Paced Videos Access

    Applicable for Live-Online learning mode. Provides a set of self-paced videos to recap the subject whenever/wherever you need.

    Quizzes To Scale

    Quizzes To Scale

    Get access to our Quiz from the LMS to scale your knowledge.

    ServiceNow ITOM Training Objectives

    What are the Main Objectives of this ServiceNow ITOM Training?

    The main objective of this ServiceNow ITOM training is to help you gain expertise in identifying the anomalies and analyzing the telemetry and logging data. It empowers you to improve the quality, reduce the risk, and maximize the infrastructure cost throughout the IT infrastructure. With our instructor-led training, Simulation learning, innovative learning platform, and interactive training sessions, you will be able to learn ServiceNow ITOM effortlessly.

    Having a basic understanding of the ServiceNow platform and Software Development is helpful but not compulsory to join this ServiceNow ITOM training.

    This ServiceNow ITOM training is suitable for Software developers, Technical consultants, System Administrators, and Architects. Anyone who aspires to learn something exciting in the software field can join this ServiceNow ITOM training.

    IT departments have an extensive view of business infrastructure and services by mapping one service with another service. Businesses are keen on digital transformation to get efficient and use technologies like IoT, DevOps, Blockchain, etc. This resulted in an extreme rise in the scalable IT infrastructure and growing demand for solid operational management. The added technologies and rapid advancements can make it difficult for IT teams to balance every business system and service. In this Scenario, ServiceNow ITOM builds a brilliant strategy for businesses to satisfy the dynamic enterprise cloud requirements. ServiceNow ITOM dependencies determine the impact a failed device has on the remaining infrastructure. According to Ziprecruiter.com, the average salary of a ServiceNow ITOM Developer in the US is around $140K per annum.  

    During this ServiceNow ITOM training, you will master the following skills:

    • MID Server
    • MID Server Connection Parameters
    • Configuring ServiceNow Discovery
    • Event Mapping Filters
    • Handling Dependency Views
    • Creating Event Field Mappings
    • Active Directory Orchestration
    • Customizing Service Mapping
    • Configuring AWS Cloud
    •  CMDB Advantages
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    ServiceNow ITOM Training FAQs

    What if I miss the class?

    You can access the recording of the missed class through our LMS. We record each training session and upload it after the session to our LMS which can be accessible to the students.

    Yes, we got custom training programs to complete the course as you need.

    You need good internet connectivity with a mobile/tab/laptop/system installed with Zoom/Meet.

    You can access the recorded videos through our LMS after every session.

    Yes, you get two kinds of discounts. They are group discounts and referral discounts.

    • A group discount is offered when you join as a group of three or more.
    • When you are referred by someone already enrolled for training, you receive a referral discount.


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