ServiceNow ITOM Training and Certification Course Online

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ServiceNow ITOM Training and Certification Course Online
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Course Features

100% Money back guarantee
Two Real-time Use cases

Real-time Use cases

24/7 Lifetime Support

24/7 Lifetime Support

Certification Assistance

Certification Based Curriculum

Flexible Schedule

Flexible Schedules

One-on-onedoubtclearing

One-on-one doubt clearing

Careerpathguidance

Career path guidance

About ServiceNow ITOM Course

ServiceNow ITOM training offered by MindMajix enables you to accelerate your cloud strategy with IT operations management and enhance enterprise’s cloud usage, bringing down costs and automating requests. Trainees will learn the fundamental concepts like dependency views, event mapping, MID server architecture, Orchestration, and content management. As a part of this ServiceNow ITOM course, you will work on practical use cases and real-world projects to acquire an in-depth knowledge of event mapping filters, creating dependency views, Plugin activation, AWS cloud configuration, and CMDB Advantages. Join our ServiceNow ITOM online training to advance your career.

ServiceNow ITOM Training
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Course Coverage

Prepare for a career in ServiceNow ITOM

Learn & practice ServiceNow ITOM Concepts

Demonstrate your proficiency in use cases & Lab Assignments
Learn & practice ServiceNow ITOM Concepts

Course Completion Certificate

Earn an employer-recognized Course Completion certificate by Mindmajix.

Resume & LinkedIn Profile

Build your portfolio with personalized suggestions.

Mock Interview

Experience real-time interviews with Mindmajix SMEs

Qualify for in-demand job titles

Career support

Plan your career move with Mindmajix's job search.

Work Support

Get assistance in completing project tasks once you are employed.
Learn & practice ServiceNow ITOM Concepts

ServiceNow ITOM Course Content

This ServiceNow ITOM course is designed by experts who have vast experience in working with the ServiceNow platform. It makes you familiarised with the latest developments in the ServiceNow ITOM platform. Explore the following ServiceNow ITOM course modules:
Topic-wise Content Distribution

Module1: Getting Started with ServiceNow ITOM

  • Overview of ServiceNow ITOM
  • Dependency Views
  • Content Management
  • MID Server
  • Orchestration, Event Mapping, and Service

Module2: Overview of MID Servers

  • MID Server Architecture
  • Installation, Configuration, and Set up
  • MID Server Connection Parameters

Module3: ServiceNow Discovery for Configuration Management

  • Set up and Configure ServiceNow Discovery

Module4: Monitoring through event management

  • Configuring and Setting Event Management
  • Properties Setup and Event Sources
  • Event Mapping Filters and Rules
  • Creating Event Field Mappings

Module5: Dependency Views

  • Introduction to Dependency Views
  • Creating and Handling Dependency Views
  • Loading and Saving Dependency Views
  • Incorporating the Service Catalogs with cloud

Module6: Automation through the ServiceNow Orchestration

  • Active Directory Orchestration
  • Activating the Plugins
  • Create Service Catalogue with Orchestration

Module7: Exploring Service Mapping

  • Service Mapping Plugin Installation
  • Service Mapping Customization

Module8: Cloud Management

  • Data Integrations with several cloud providers
  • Amazon AWS Cloud Configuration
  • Finding the AWS Resources

Module9: CMDB

  • Overview of CMDB
  • Advantages of using CMDB
  • How CMDB is utilized in Platform
  • Overview of IRE
free

Add-ons

Most of the ServiceNow ITOM Jobs in the industry expect the following add-on skills. Hence, we offer these skills-set as FREE Courses (Basics) to ease your learning process and help you stay ahead of the competition.

Agile & Scrum

Hands on ServiceNow ITOM Training Projects

Our ServiceNow ITOM Training course aims to deliver quality training that covers solid fundamental knowledge on core concepts with a practical approach. Such exposure to the current industry use-cases and scenarios will help learners scale up their skills and perform real-time projects with the best practices.

    logoTraining Options

    Choose your own comfortable learning experience.

    Best Value

    On-Demand Training

    30 hrs of Self-Paced Videos

    • 30 hours of ServiceNow ITOM Training videos
    • Curated and delivered by industry experts
    • 100% practical-oriented classes
    • Includes resources/materials
    • Latest version curriculum with covered
    • Get lifetime access to the LMS
    • Learn technology at your own pace
    • 24x7 learner assistance
    • Certification guidance provided
    • Post sales support by our community
    self-paced

    Get Pricing

    Preferred

    Live Online (Instructor-Led)

    30 hrs of Remote Classes in Zoom/Google meet

    2025 Batches

    Start - End

    Time

    Weekend

    Mar 29 - Apr 13

    07:00 PM

    Weekdays

    Apr 01 - Apr 16

    07:00 PM

    Weekend

    Apr 05 - Apr 20

    09:00 AM

    Weekdays

    Apr 08 - Apr 23

    09:00 AM

    Customize your schedule here

    + Includes Self-Paced
    • Live demonstration of the industry-ready skills.
    • Virtual instructor-led training (VILT) classes.
    • Real-time projects and certification guidance.
    online

    For Corporates

    Empower your team with new skills to Enhance their performance and productivity.

    Corporate Training

    • Customized course curriculum as per your team's specific needs
    • Training delivery through self-Paced videos, live Instructor-led training through online, on-premise at Mindmajix or your office facility
    • Resources such as slides, demos, exercises, and answer keys included
    • Complete guidance on obtaining certification
    • Complete practical demonstration and discussions on industry use cases
    Learn MoreContact us

    Served 130+ Corporates

    Corporate Clients

    ServiceNow ITOM Certification

    Shall I appear for ServiceNow ITOM certification exam after completion of ServiceNow ITOM course?

    Our ServiceNow ITOM course covers all the topics that are required to clear ServiceNow ITOM certification. Trainer will share ServiceNow ITOM certification guide, ServiceNow ITOM certification sample questions, ServiceNow ITOM certification practice questions.
    MindMajix certificate
    Zoom

    logoOn-Job Support Service

    Online Work Support for your on-job roles.

    jobservice
    @Learner@SME

    Our work-support plans provide precise options as per your project tasks. Whether you are a newbie or an experienced professional seeking assistance in completing project tasks, we are here with the following plans to meet your custom needs:

    • Pay Per Hour
    • Pay Per Week
    • Monthly
    Learn MoreContact us

    One Access for Multiple Courses

    Choose from our Self-Paced learning library based on trending job Roles or Career Paths at a Discounted price.

    Learn more

    ServiceNow ITOM Training FAQs

    What are the Main Objectives of this ServiceNow ITOM Training?

    The main objective of this ServiceNow ITOM training is to help you gain expertise in identifying the anomalies and analyzing the telemetry and logging data. It empowers you to improve the quality, reduce the risk, and maximize the infrastructure cost throughout the IT infrastructure. With our instructor-led training, Simulation learning, innovative learning platform, and interactive training sessions, you will be able to learn ServiceNow ITOM effortlessly.

    What are the Prerequisites to take this ServiceNow ITOM training?

    Having a basic understanding of the ServiceNow platform and Software Development is helpful but not compulsory to join this ServiceNow ITOM training.

    Who Should Join this ServiceNow ITOM training?

    This ServiceNow ITOM training is suitable for Software developers, Technical consultants, System Administrators, and Architects. Anyone who aspires to learn something exciting in the software field can join this ServiceNow ITOM training.

    Why Should I Learn ServiceNow ITOM?

    IT departments have an extensive view of business infrastructure and services by mapping one service with another service. Businesses are keen on digital transformation to get efficient and use technologies like IoT, DevOps, Blockchain, etc. This resulted in an extreme rise in the scalable IT infrastructure and growing demand for solid operational management. The added technologies and rapid advancements can make it difficult for IT teams to balance every business system and service. In this Scenario, ServiceNow ITOM builds a brilliant strategy for businesses to satisfy the dynamic enterprise cloud requirements. ServiceNow ITOM dependencies determine the impact a failed device has on the remaining infrastructure. According to Ziprecruiter.com, the average salary of a ServiceNow ITOM Developer in the US is around $140K per annum.  

    What are the essential skills covered in this ServiceNow ITOM Training?

    During this ServiceNow ITOM training, you will master the following skills:

    • MID Server
    • MID Server Connection Parameters
    • Configuring ServiceNow Discovery
    • Event Mapping Filters
    • Handling Dependency Views
    • Creating Event Field Mappings
    • Active Directory Orchestration
    • Customizing Service Mapping
    • Configuring AWS Cloud
    •  CMDB Advantages

    What Job roles are offered to ServiceNow ITOM Professionals?

    After completing this ServiceNow ITOM training, you can start your dream career. Following Job roles are offered to ServiceNow ITOM professionals:

    • ServiceNow Engineer
    • ServiceNow ITOM Developer
    • ServiceNow ITOM Administrator
    • ServiceNow ITOM Solutions Architect

    I want to complete the training in a few days or a week? Is it possible?

    Yes, we got custom training programs to complete the course as you need.

    What are the system requirements I need to attend online training?

    You need good internet connectivity with a mobile/tab/laptop/system installed with Zoom/Meet.

    How can I access recorded videos of my training sessions?

    You can access the recorded videos through our LMS after every session.

    Do I get any discount on the course?

    Yes, you get two kinds of discounts. They are group discounts and referral discounts.

    • A group discount is offered when you join as a group of three or more.
    • When you are referred by someone already enrolled for training, you receive a referral discount.

    How do I get a course completion certificate?

    You will get a verifiable course completion certificate once you attend all the sessions and successfully submit the assessments.

    How do you help me with certification?

    We provide you with all the necessary resources and guidance to get certified with the relevant software/technology vendor on your own.

    Can you help me with resume preparation?

    Yes, our experts help you draft the perfect resume that matches your desired job roles.

    Do you offer placements after the training program?

    Yes, we help you with placement assistance through mock interviews, resume building, and by forwarding your profile to our corporate clients seeking trained resources.

    How does your mock interviews process work?

    A mock interview is a unique program we offer to help you experience real-time interviews.
    Our expert connects with you, conducts an interview, and provides you feedback and quick tips to improve your skills as needed.

    Can I avail EMI option to pay the fee?

    Yes, we have associated partners who allow payments through three/six easy installments.

    Can I customize the course curriculum?

    Yes, you can customize the course curriculum as per your requirements.

    Can I rejoin the subsequent batch if I cannot continue in the current schedule?

    Yes, we provide feasibility to attend the next batch for the missing sessions; however, we cannot guarantee that the same trainer and the same kind of schedule would be available.

    Will you continuously update your course content as per the latest software version/release available?

    We keep our course curriculum aligned with the current stable Technology / Software version releases.

    We want to hire resources you have trained. Is it possible?

    Yes, we can offer resources depending upon the availability.

    Why is there a difference between live online and self-paced videos duration?

    In the case of live online training, we consider additional interaction time between the trainer and the learners.

    Can we extend the access for the pre-recorded sessions?

    Yes, you can renew the access after one year with a minimal fee.

    Is it possible to customize the live training (scheduling and curriculum)?

    Yes, we can customize the course curriculum and schedule the sessions as per your project requirements.

    Do you conduct assessments at the end of the program?

    Yes, we do conduct assessments.

    Can we extend the lab access beyond training completion?

    Yes. On special request, we can extend lab practice sessions for the learners at an extra cost.

    We need a few consulting sessions with the training after completion. Is it possible?

    Yes, we can arrange consulting sessions with the trainer at an extra cost.

    User Testimonials
    Everyone from start-ups to large enterprises prefer Mindmajix
    Bala Govardhan

    This ServiceNow ITOM course was very good, and the trainer was also lovely. Projects and assignments were tremendous and furnished a hands-on learning experience. Overall, the course was very much beneficial for me.

    Bala Govardhan

    Rating: 5

    • Bala
    • Sumit
    • Tapesh
    • Abhiudaya
    • Vishwas
    • Baswaraj
    • AJ
    • Jenn
    • GopalRathinam

    ServiceNow ITOM Training Resources

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