Microsoft Dynamics 365 Sales Training

546 learners
Leverage the Growing Demand for Certified Microsoft Dynamics 365 Sales Professionals
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Course Includes

100% Money back guarantee
Live Training

30 Hrs of Sessions

Lab Sessions

25 Hrs of Labs

Two Real-time Use cases

Real-time Use cases

24/7 Lifetime Support

24/7 Lifetime Support

Certification Assistance

Certification Based Curriculum

Flexible Schedule

Flexible Schedules


One-on-one doubt clearing


Career path guidance


Job Support

About Microsoft Dynamics 365 Sales Course

Microsoft Dynamics 365 Sales training delivered by MindMajix helps you to automate the sales force, enhance customer experience, automate project service, and handle financials. In this Microsoft Dynamics 365 Sales course, you can become familiarised with the sales order process, lead management, product catalog, and opportunity management. As a part of this Microsoft Dynamics 365 sales online training, trainees will work on real-time projects and industry scenarios to implement the skills learned in this course and clear the certification. Join our Microsoft Dynamics 365 Sales online training to transform your businesses.

Microsoft Dynamics 365 Sales Training
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Course Coverage

Microsoft Dynamics 365 Sales Course Content

This Microsoft Dynamics 365 sales online training is curated by experts who are well-versed in handling sales processes and financials. This Microsoft Dynamics 365 sales training makes you an expert in automating the sales process to drive growth and deliver the absolute perspectives of the customers. Ex...Read more

Module1: Creating the Organizational Customer Structure

  • Understanding the essential terms for Dynamics 365 Sales
  • Managing the Customer Records 
  • Managing the Sales Process
  • Creating and Qualifying the Lead
  • Managing the opportunity and creating the quote
  • Creating Invoice and Sales Order
  • Managing the Customer Notification
  • Creating the Sales Literature Repository
  • Identifying and Managing the Competitors

Module2: Managing Leads and Opportunities using Dynamics 365 Sales

  • Lead Qualification Process Flow
  • Creating and Qualifying the Lead
  • Disqualifying and Reactivating the Lead
  • Opportunities Inside Sales Process Flow
  • Creating and Managing the Opportunities
  • Creating Records within the opportunity
  • Closing and Reopening the opportunity
  • Closing the opportunity as Lost
  • Reopening the closed opportunity
  • Closing the Opportunity As Won
  • Connect the Opportunities with the other records
  • Multiple Opportunity Views

Module3: Managing the Relationships and Sales Analysis

  • Introduction to Relationship Insights
  • Configuring the Relationship Insights
  • Relationship Assistants
  • Track Interactions with a Particular Email
  • Statistical Analysis of the Email Activity
  • Email Engagement Auto-Capture
  • Editable Grids
  •  Analysis through Built-In Reports
  • Export to Excel and Excel Templates



Most of the Microsoft Dynamics 365 Sales Jobs in the industry expect the following add-on skills. Hence, we offer these skills-set as FREE Courses (Basics) to ease your learning process and help you stay ahead of the competition.

Agile & Scrum

Hands-on Microsoft Dynamics 365 Sales Projects & Assignments

Our Microsoft Dynamics 365 Sales Training course aims to deliver quality training that covers solid fundamental knowledge on core concepts with a practical approach. Such exposure to the current industry use-cases and scenarios will help learners scale up their skills and perform real-time projects with the best practices.

    Training Options

    Choose your own comfortable learning experience.

    Self-Paced Videos

    30 hrs of E-Learning Videos


    Get Pricing

    • 30 hours of Microsoft Dynamics 365 Sales Training videos
    • Curated and delivered by industry experts
    • 100% practical-oriented classes
    • Includes resources/materials
    • Latest version curriculum with covered
    • Get lifetime access to the LMS
    • Learn technology at your own pace
    • 24x7 learner assistance
    • Certification guidance provided
    • Post sales support by our community

    Live Instructor-Led

    30 hrs of Remote Classes in Zoom/Google meet


    2024 Batches

    Start - End



    Jun 22 - Jul 07

    07:00 PM


    Jun 25 - Jul 10

    07:00 PM


    Jun 29 - Jul 14

    09:00 AM


    Jul 02 - Jul 17

    09:00 AM

    Customize your schedule here

    + Includes Self-Paced
    • Live demonstration of the industry-ready skills.
    • Schedule your sessions at your comfortable timings.
    • Virtual instructor-led training (VILT) classes.
    • Real-time projects and certification guidance.

    For Corporates

    Empower your team with new skills to Enhance their performance and productivity.

    Corporate Training

    • Customized course curriculum as per your team's specific needs
    • Training delivery through self-Paced videos, live Instructor-led training through online, on-premise at Mindmajix or your office facility
    • Resources such as slides, demos, exercises, and answer keys included
    • Complete guidance on obtaining certification
    • Complete practical demonstration and discussions on industry use cases
    Learn MoreContact us

    Served 130+ Corporates

    Corporate Clients

    Microsoft Dynamics 365 Sales Certification

    Shall I appear for Microsoft Dynamics 365 Sales certification exam after completion of Microsoft Dynamics 365 Sales course?

    Our Microsoft Dynamics 365 Sales course covers all the topics that are required to clear Microsoft Dynamics 365 Sales certification. Trainer will share Microsoft Dynamics 365 Sales certification guide, Microsoft Dynamics 365 Sales certification sample questions, Microsoft Dynamics 365 Sales certification practice questions.
    MindMajix certificate

    User Testimonials

    • 4500 +
    • 4.6
    • 98 %

    The excellent Microsoft Dynamics 365 sales training from MindMajix made the learning even more fun. The precise explanation from the instructors, real-world projects, ...

    Read More

    Job Assistance Program

    We take pride in being part of 5 lakh plus career transitions worldwide
    Connect with Learning Advisor

    Job Support Program

    Online Work Support for your on-job roles.


    Our work-support plans provide precise options as per your project tasks. Whether you are a newbie or an experienced professional seeking assistance in completing project tasks, we are here with the following plans to meet your custom needs:

    • Pay Per Hour
    • Pay Per Week
    • Monthly
    Learn MoreGet Job Support

    Career Transition

    Many professionals transformed careers with better pay and higher positions.

    Senior Engineer to Network Engineer

    Arka Basak is now working for Conentrix as a Network Engineer, who took VAPT Training from MindMajix while he was working for CSS Corp as a Senior Engineer. 

    Company Logo
    Senior Engineer
    Present Company
    Network Engineer

    76% of learners got 5x hike


    68% of learners got promoted


    83% of learners got certified


    Microsoft Dynamics 365 Sales Training Objectives

    What are the Main Objectives of this Microsoft Dynamics 365 Sales training?

    The main objective of this Microsoft Dynamics 365 Sales training is to allow you to create opportunities, generate leads, and use embedded intelligence. This Microsoft Dynamics 365 course includes core product tools and capabilities that you can utilize to handle the sales process efficiently. With our industry experts, comprehensive course curriculum, interactive training sessions, and Simulation Learning, you can build relationships at scale and make insight-driven decisions. 

    What are the prerequisites to take this Microsoft Dynamics 365 Sales course?

    To take this Microsoft Dynamics 365 Sales course, you must have a basic knowledge of Microsoft Outlook and Microsoft Excel.

    Who Should take this Microsoft Dynamics 365 Sales online training?

    This Microsoft Dynamics 365 Sales online training is ideal for IT Professionals, Sales Executives, Sales Consultants, and Sales Managers.

    Why Should You Learn Microsoft Dynamics 365 Sales?

    Microsoft Dynamics 365 sales is the sales management software developed to allow your enterprise a 360-degree perspective of the essential business development process, optimize revenue opportunities, and more efficiently collaborate throughout pursuit teams. It also enables you to build exceptional experiences, drive more qualified leads, and increase revenue. It delivers best-in-class sales automation capable of handling your complete business development process. Companies from various industries use Dynamics 365 sales to combine marketing and sales to connect customer experience. As per, the average salary of a Microsoft Dynamics 365 Sales Functional Consultant in the US is around $130K per annum. 

    What skills will you learn with this Microsoft Dynamics 365 Sales training?

    In this Microsoft Dynamics 365 Sales training, you can master the following skills:

    1. Handling Leads and Opportunities using Dynamics 365 Sales
    2. Managing the Customer Records
    3. Completing the Sales Cycle
    4. Handling the Customer Records
    5. Analyzing Dynamics 365 sales data and sales insights
    6. Identifying the Common Sales Scenarios
    7. Utilizing the analytics tools with the customer data
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    Microsoft Dynamics 365 Sales Training FAQs

    • General
    • Self-Paced
    • Online
    • Corporate

    What if I miss the class?

    You can access the recording of the missed class through our LMS. We record each training session and upload it after the session to our LMS which can be accessible to the students.

    I want to complete the training in a few days or a week? Is it possible?

    Yes, we got custom training programs to complete the course as you need.

    What are the system requirements I need to attend online training?

    You need good internet connectivity with a mobile/tab/laptop/system installed with Zoom/Meet.

    How can I access recorded videos of my training sessions?

    You can access the recorded videos through our LMS after every session.

    Do I get any discount on the course?

    Yes, you get two kinds of discounts. They are group discounts and referral discounts.

    • A group discount is offered when you join as a group of three or more.
    • When you are referred by someone already enrolled for training, you receive a referral discount.
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