Microsoft Dynamics 365 Sales Training

Leverage the Growing Demand for Certified Microsoft Dynamics 365 Sales Professionals
Join the cohortGet instant access (self-paced)
(5)
546 learners
Trusted by 130+ corporates
Join the cohortGet instant access (self-paced)
Microsoft Dynamics 365 Sales Training

Course Features

100% Money back guarantee
  • Real-time Use cases

  • 24/7 Lifetime Support

  • Certification Based Curriculum

  • Flexible Schedules

  • One-on-one doubt clearing

  • Career path guidance

About Microsoft Dynamics 365 Sales Course

Microsoft Dynamics 365 Sales training delivered by MindMajix helps you to automate the sales force, enhance customer experience, automate project service, and handle financials. In this Microsoft Dynamics 365 Sales course, you can become familiarised with the sales order process, lead management, product catalog, and opportunity management. As a part of this Microsoft Dynamics 365 sales online training, trainees will work on real-time projects and industry scenarios to implement the skills learned in this course and clear the certification. Join our Microsoft Dynamics 365 Sales online training to transform your businesses.

Microsoft Dynamics 365 Sales Training
demo play

Course Coverage

Microsoft Dynamics 365 Sales Course Content

This Microsoft Dynamics 365 sales online training is curated by experts who are well-versed in handling sales processes and financials. This Microsoft Dynamics 365 sales training makes you an expert in automating the sales process to drive growth and deliver the absolute perspectives of the customers. Explore the following Microsoft Dynamics 365 sales course modules:

Topic-wise Content Distribution

Module1: Creating the Organizational Customer Structure

  • Understanding the essential terms for Dynamics 365 Sales
  • Managing the Customer Records 
  • Managing the Sales Process
  • Creating and Qualifying the Lead
  • Managing the opportunity and creating the quote
  • Creating Invoice and Sales Order
  • Managing the Customer Notification
  • Creating the Sales Literature Repository
  • Identifying and Managing the Competitors

Module2: Managing Leads and Opportunities using Dynamics 365 Sales

  • Lead Qualification Process Flow
  • Creating and Qualifying the Lead
  • Disqualifying and Reactivating the Lead
  • Opportunities Inside Sales Process Flow
  • Creating and Managing the Opportunities
  • Creating Records within the opportunity
  • Closing and Reopening the opportunity
  • Closing the opportunity as Lost
  • Reopening the closed opportunity
  • Closing the Opportunity As Won
  • Connect the Opportunities with the other records
  • Multiple Opportunity Views

Module3: Managing the Relationships and Sales Analysis

  • Introduction to Relationship Insights
  • Configuring the Relationship Insights
  • Relationship Assistants
  • Track Interactions with a Particular Email
  • Statistical Analysis of the Email Activity
  • Email Engagement Auto-Capture
  • Editable Grids
  •  Analysis through Built-In Reports
  • Export to Excel and Excel Templates

Module4: Managing the Sale Process

  • Sales Business Process Flow
  • Configuring Currency and Exchange Rates
  • Sales Territories
  • Introduction to Product Catalog
  • Product Catalog - Unit Groups
  • Product Catalog - Clone Products
  • Product Catalog - Products
  • Product Catalog - Price Lists
  • Product Catalog - Discount Lists
  • Product Catalog - Price Methods
  • Product Catalog - Managing Multi Currencies
  • Product Catalog - Product Bundles
  • Product Catalog - Product Families
  • Opportunity - Line Items
  • Quote Management and Life cycle
  • Working with Invoices and Orders

Module5: Enhance Sales Performance

  • Goals Inside Dynamics 365
  • Working with the Goals
  • Goal Metrics
  • Rollup Queries
  • Goals Hierarchy
  • Rollup Queries
  • Export to the Word Templates
  • Integrating Charts and Dashboards

Module6: Managing Customer Information

  • Sales Functional Areas
  • Model Records and Relationships
  • Utilizing the Help Center
  • Client Access Methods
  • Perform Lifecycle Management
  • Perform Data Management

 

Hands-on Microsoft Dynamics 365 Sales Projects & Assignments

Our Microsoft Dynamics 365 Sales Training course aims to deliver quality training that covers solid fundamental knowledge on core concepts with a practical approach. Such exposure to the current industry use-cases and scenarios will help learners scale up their skills and perform real-time projects with the best practices.


    Microsoft Dynamics 365 Sales Certification

    Passing Microsoft Dynamics 365 Sales Quizzes & Assessment exams is mandatory to attain the Microsoft Dynamics 365 Sales Course Completion certificate

    • An Industry-recognized certificate by Mindmajix.
    • Shareable certificate - add to your LinkedIn profile

    Shall I appear for Microsoft Dynamics 365 Sales certification exam after completion of Microsoft Dynamics 365 Sales course?

    Our Microsoft Dynamics 365 Sales course covers all the topics that are required to clear Microsoft Dynamics 365 Sales certification. Trainer will share Microsoft Dynamics 365 Sales certification guide, Microsoft Dynamics 365 Sales certification sample questions, Microsoft Dynamics 365 Sales certification practice questions.
    MindMajix certificate
    Zoom

    logoTraining Options

    Choose how you learn best

    Both options cover the full curriculum and include most of the certification topics

    Most flexible

    Self-paced

    30 hrs

    Learn anytime, at your own pace — complete the course in weeks or months.

    What you get
    • 30 hours of Microsoft Dynamics 365 Sales Training videos
    • Curated and delivered by SME
    • Hands-On Lab sessions
    • Resources/materials
    • Sample Resumes
    • Get one year access to the LMS
    • Community forum support
    • Free Agile & Scrum add-on course
    Not included
    • Live instructor & Q&A sessions
    • 1-on-1 doubt clearing calls
    • Mock interview & resume review
    self-paced

    Get Pricing

    Most Popular

    Live online (instructor-led)

    30 hrs

    Real-time classes with a certified expert — ask questions, get instant feedback, and walk away job-ready

    Everything in self-paced, plus
    • Live Zoom/Meet sessions with instructor
    • 1-on-1 doubt clearing sessions
    • Live project walkthroughs
    • certification guidance
    • Mock interviews with SME panel
    • Resume & LinkedIn profile review
    • Job referral to hiring partners
    • Session recordings to rewatch anytime
    • Agile & Scrum add-on course free
    Next batch starts
    Jun06
    Jun 06 - Jun 21Next batchIST (IND)

    07:30 AM IST · Weekend · Only 4 seats left

    online

    For Corporates

    Empower your team with new skills to Enhance their performance and productivity.

    Corporate Training

    • Customized course curriculum as per your team's specific needs
    • Training delivery through self-Paced videos, live Instructor-led training through online, on-premise at Mindmajix or your office facility
    • Resources such as slides, demos, exercises, and answer keys included
    • Complete guidance on obtaining certification
    • Complete practical demonstration and discussions on industry use cases
    Learn MoreContact us

    Served 130+ Corporates

    Corporate Clients
    Honest Comparison

    MindMajix Microsoft Dynamics 365 Sales Training
    vs Other Institutes

    We believe in transparency. Here's how MindMajix stacks up against typical Microsoft Dynamics 365 Sales training providers so you can compare value, support, and practical depth clearly.

    Our CourseMindMajix

    Microsoft Dynamics 365 Sales Training

    (5)
    learners546 learners
    Other Institutes

    Generic Microsoft Dynamics 365 Sales Training Providers

    Avg rating3.2(avg. across providers)
    CurriculumCourse Content

    Updated to the latest exam pattern with real-world modules, guided labs, and implementation depth.

    Always current

    Often outdated basics with limited real-world coverage and shallow practical context.

    Frequently outdated
    CurriculumHands-On Lab Access

    Sandbox-style practice with guided exercises, projects, and replay-friendly learning support included.

    Included at no extra cost

    Slides-first teaching with restricted lab time or paid add-on practical access.

    Limited / paid extra
    InstructorTrainer Credentials

    Certified trainers with real implementation experience and structured teaching support.

    Verified expertise

    Trainer quality varies widely and may depend on availability rather than specialization.

    Varies widely
    InstructorTrainer Continuity

    A stable trainer journey with consistent delivery, doubt support, and batch continuity.

    Consistent trainer

    Trainer substitutions can happen mid-course and interrupt learning continuity.

    Frequent changes
    SupportDoubt Clearing

    Ongoing help through trainer sessions, community support, and guided clarification after class.

    Extended support

    Support often stops after sessions, leaving little structured post-class help.

    No post-training help
    PlacementJob Assistance

    Resume reviews, mock interviews, hiring guidance, and practical interview preparation support.

    Active placement support

    Placement support is often limited to generic guidance or an email list.

    Mostly nominal
    PlacementMock Interviews

    Structured mock interview rounds with domain-focused feedback before interviews.

    Included

    Students are usually expected to prepare independently without guided mock rounds.

    Not included
    ScheduleBatch Flexibility

    Weekday, weekend, and flexible learning paths with guidance on the best fit.

    Fully flexible

    Fixed schedules with fewer alternatives once a batch begins.

    Limited options
    CertificationExam Preparation

    Practice questions, revision guidance, and exam-focused preparation aligned to current objectives.

    Comprehensive prep

    Generic question banks that may not reflect the latest exam priorities.

    Outdated mock tests
    ValuePrice Range

    Strong value with training, support, and practical learning included as a single package.

    Best value for inclusions

    Lower headline pricing can still lead to add-on costs for labs, support, or extras.

    Hidden add-on costs
    ValueRecording Access

    Long-term access to recordings and study materials for revision after batch completion.

    Lifetime-style access

    Access is often time-limited and may not include refreshed supporting material.

    Time-limited access
    1 / 11
    Curriculum

    Course Content

    MindMajix

    Updated to the latest exam pattern with real-world modules, guided labs, and implementation depth.

    Always current
    Other Institutes

    Often outdated basics with limited real-world coverage and shallow practical context.

    Frequently outdated
    MindMajixWins or ties in 9 of 11 categories
    9/11

    Industry-focused delivery with stronger support, consistency, and practical learning value.

    Other InstitutesUsually win only on headline pricing
    2/11

    Lower upfront pricing can hide trade-offs in labs, trainer continuity, and support quality.

    Microsoft Dynamics 365 Sales Training FAQs

    What are the Main Objectives of this Microsoft Dynamics 365 Sales training?

    The main objective of this Microsoft Dynamics 365 Sales training is to allow you to create opportunities, generate leads, and use embedded intelligence. This Microsoft Dynamics 365 course includes core product tools and capabilities that you can utilize to handle the sales process efficiently. With our industry experts, comprehensive course curriculum, interactive training sessions, and Simulation Learning, you can build relationships at scale and make insight-driven decisions. 

    What are the prerequisites to take this Microsoft Dynamics 365 Sales course?

    To take this Microsoft Dynamics 365 Sales course, you must have a basic knowledge of Microsoft Outlook and Microsoft Excel.

    Who Should take this Microsoft Dynamics 365 Sales online training?

    This Microsoft Dynamics 365 Sales online training is ideal for IT Professionals, Sales Executives, Sales Consultants, and Sales Managers.

    Why Should You Learn Microsoft Dynamics 365 Sales?

    Microsoft Dynamics 365 sales is the sales management software developed to allow your enterprise a 360-degree perspective of the essential business development process, optimize revenue opportunities, and more efficiently collaborate throughout pursuit teams. It also enables you to build exceptional experiences, drive more qualified leads, and increase revenue. It delivers best-in-class sales automation capable of handling your complete business development process. Companies from various industries use Dynamics 365 sales to combine marketing and sales to connect customer experience. As per Indeed.com, the average salary of a Microsoft Dynamics 365 Sales Functional Consultant in the US is around $130K per annum. 

    What skills will you learn with this Microsoft Dynamics 365 Sales training?

    In this Microsoft Dynamics 365 Sales training, you can master the following skills:

    1. Handling Leads and Opportunities using Dynamics 365 Sales
    2. Managing the Customer Records
    3. Completing the Sales Cycle
    4. Handling the Customer Records
    5. Analyzing Dynamics 365 sales data and sales insights
    6. Identifying the Common Sales Scenarios
    7. Utilizing the analytics tools with the customer data

    Which Jobs will you get with this Microsoft Dynamics 365 Sales online training?

    This Microsoft Dynamics 365 Sales online training will help you achieve the job roles like Microsoft Dynamics 365 CE and Sales Developer and Microsoft Dynamics 365 CRM Technical Application Developer.

    TESTIMONIALS
    What Learners say about Mindmajix
    Quote

    The Microsoft Dynamics 365 sales course...

    (5/5)

    The Microsoft Dynamics 365 sales course from MindMjix was taught from the fundamentals. The certified trainers are knowledgeable with excellent command over the subject, and the supporting team was efficient. Thank you, MindMajix.

    I

    Ishan

    Student

    Quote

    I am happy to be able...

    (5/5)

    I am happy to be able to complete this Microsoft Dynamics 365 sales online training. I appreciate the trainer and supporting team for delivering a fantastic learning experience using real-world projects and use cases.

    V

    Varun

    Student

    Quote

    The excellent Microsoft Dynamics 365 sales...

    (4.9/5)

    The excellent Microsoft Dynamics 365 sales training from MindMajix made the learning even more fun. The precise explanation from the instructors, real-world projects, and assignments made it an excellent learning experience. 

    V

    Vishal

    Student

    Quote

    We appreciate the practical-based Salesforce training...

    (5/5)
    We appreciate the practical-based Salesforce training we received from MindMajix. The training gave our employees a deep understanding of Salesforce Development and administration concepts and the ability to apply them in their work. Now, we are ready to tackle challenging projects.
    A

    Abhiudaya Pratyush

    Lead - Salesforce Cloud, D&IT

    Quote

    Excellent hands-on training

    (5/5)
    Excellent hands-on training! MindMajix did a great job providing a supportive and flexible learning environment. We appreciate our partnership with MindMajix because the training helped us explore Microservices from the basics to the advanced.
    V

    Vishwas Babre

    Senior Technical Manager

    Quote

    Our cyberArk training with Mindmajix gave...

    (5/5)
    Our cyberArk training with Mindmajix gave our employees the competency to protect digital assets from modern cyberattacks. We made it because of MindMajix's latest course content and the trainer's excellent delivery.
    B

    Baswaraj Ramshette

    Global Head of Infra, Security and Networks,

    Quote

    The UiPath training with MindMajix was...

    (5/5)
    The UiPath training with MindMajix was very transformative. We could witness the upgrade in the knowledge base of the employees who completed the training. Now, we manage our tasks with more confidence involving UiPath.
    A

    AJ Jones

    Business Analyst at American Red Cross, Culpeper, Virginia, United States

    Quote

    For Equinox, choosing MindMajix as the...

    (5/5)
    For Equinox, choosing MindMajix as the learning partner is a big win. The training helped our employees align with the latest trends in harnessing AI Power in CRM, and their contribution to our recent business growth has been significant.
    J

    Jenn Sayre, PMP, POPM (she/her)

    IT Business Systems Analyst, Sales Applications • CX GTM Global Program Manager - WomenConnect

    Quote

    Our partnership with MindMajix is entirely...

    (5/5)
    Our partnership with MindMajix is entirely productive. The hands-on training helped our employees learn to work confidently with the Oracle Apex platform and develop applications, and our productivity has definitely improved after the training.
    G

    GopalRathinam Ramadoss

    Team Leader - DB Admin

    How to prepare for a career in Microsoft Dynamics 365 Sales

    Learn, practice & Master Microsoft Dynamics 365 Sales Concepts
    Attend classes & Demonstrate your proficiency in use cases & Lab Assignments
    Enhance Your Professional Profile
    Craft an attractive resume and LinkedIn profile with personalized advice.
    Access Career support
    Leverage dedicated guidance to successfully navigate the Microsoft Dynamics 365 Sales job market
    Path
    Earn a Valued Certificate
    Elevate your resume with a Course Completion Certificate from Mindmajix that stands out!
    Mock Interview
    Experience real-time interview simulations with Mindmajix SMEs
    Qualify for in-demand job titles
    $117,436+ median U.S. salary for Microsoft Dynamics 365 Sales Professionals. Apply for : positions -

    logoOn-Job Support Service

    Online Work Support for your on-job roles.

    jobservice
    @Learner@SME

    Our work-support plans provide precise options as per your project tasks. Whether you are a newbie or an experienced professional seeking assistance in completing project tasks, we are here with the following plans to meet your custom needs:

    • Pay Per Hour
    • Pay Per Week
    • Monthly
    Learn MoreContact us
    Teams across the globe run on MindMajix
    +
    Learners, Careers Upskilled
    • +
      Courses, Largest LMS
    • +
      Corporates, Global Clients
    STILL GOT QUERIES?

    Get a Live FREE Demo

    • Explore the trending and niche courses and learning maps
    • Learn about tuition fee, payment plans, and scholarships
    • Get access to webinars and self-paced learning videos
    Name
    Course *
    Email *
    Phone Number

    ERP CoursesView All