Course Includes

Live Training

30 Hrs of Sessions

Lab Sessions

25 Hrs of Labs

Two Real-time Use cases

Real-time Use cases

24/7 Lifetime Support

24/7 Lifetime Support

Certification Assistance

Certification Based Curriculum

Flexible Schedule

Flexible Schedules


One-on-one doubt clearing


Career path guidance


Job Support

Live Training

30 Hrs of Sessions

Lab Sessions

25 Hrs of Labs

Two Real-time Use cases

Real-time Use cases

24/7 Lifetime Support

24/7 Lifetime Support

Certification Assistance

Certification Based Curriculum

Flexible Schedule

Flexible Schedules


One-on-one doubt clearing


Career path guidance


Job Support



Most of the ServiceNow Service Mapping Jobs in the industry expect the following add-on skills. Hence, we offer these skills-set as FREE Courses (Basics) to ease your learning process and help you stay ahead of the competition.

Agile & Scrum

Course Overview

MindMajix’s ServiceNow service mapping certification training is designed by certified instructors to allow you to automate the service mapping process and create a detailed record of your digital services in ServiceNow. It teaches you how to enhance the services by detecting the sources of changes and issues in IT infrastructure. Our ServiceNow service mapping course covers hands-on projects and industry scenarios to help you learn to select the MID server algorithm, configure the default MID server, Map the multiple application services from the CSV file, and Fix the service application errors. Join our ServiceNow service mapping online training to launch your career as a certified ServiceNow Service Mapping Developer or Administrator. 

ServiceNow Service Mapping Training
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Course Coverage

Course Content

Our ServiceNow Service Mapping Course curriculum is prepared by experts who have vast experience working with the ServiceNow Service Mapping. It enables you to automate the service mapping processes and optimise IT infrastructure. Go through the below ServiceNow Service Mapping course modules: test...

Module1: Overview of ServiceNow Mapping

  • Traffic-Based Discovery in the service mapping
  • Pattern-Based Discovery in the service mapping
  • service  mapping and domain separation
  • Discovery and Service Mapping supported applications
  • Discovering the application services on the cloud through service mapping
  • Elements installed with service mapping flow and roles

Module2: Service Mapping

  • Request Service Mapping
  • Configuring MID Server for the Service Mapping
    1. Select MID Server selection algorithm
    2. Configuring MID Server for the service mapping in the upgraded deployments
    3. Configuring the default MID Server for the service mapping for the upgraded deployments
    4. Creating the dedicated WMI Collector for the MID Servers working on the same server
  • Prerequisites to perform the top-down discovery through service mapping
    1. Credentials needed for the host discovery
    2. Service Mapping Commands demanding the privileged user
    3. Service Mapping Commands do not demand the privileged user
    4. SNMP-based queries
  • Creating the discovery behavior for the UNIX-oriented load balancers
  • Verifying whether the service mapping is set up
  • Properly quick start. tests for the service mapping

Module3: Application Service Mapping

  • Mapping the multiple application services advised by the service mapping
  • Mapping the multiple application services from the CSV file
    1. Preparing the CSV file for mapping the candidates
  • Mapping the Single Application Services
    1. Entry Point Attributes
    2. Offer the entry points to map in the application service
    3. Mapping the application services, including Citrix XenApp and the Presentation server
    4. Mapping the Application Services, including
      1. SAP Applications
      2. Microsoft Exchange Server
      3. Oracle Glassfish servers
      4. TIBCO EMS and Business Works
      5. Orcale Tuexdo Platform

                5. Fixing the application service errors in bulk

Request for more information


Our ServiceNow Service Mapping Training course aims to deliver quality training that covers solid fundamental knowledge on core concepts with a practical approach. Such exposure to the current industry use-cases and scenarios will help learners scale up their skills and perform real-time projects with the best practices.

    For Corporates

    Empower your team with new skills to Enhance their performance and productivity.

    Corporate Training

    • Customized course curriculum as per your team’s specific needs
    • Training delivery through self-Paced videos, live Instructor-led training through online, on-premise at Mindmajix or your office facility
    • Resources such as slides, demos, exercises, and answer keys included
    • Complete guidance on obtaining certification
    • Complete practical demonstration and discussions on industry use cases

    Served 130+ Corporates

    Corporate Clients

    Details Certification

    Shall I appear for ServiceNow Service Mapping certification exam after completion of ServiceNow Service Mapping course?

    Our ServiceNow Service Mapping course covers all the topics that are required to clear ServiceNow Service Mapping certification. Trainer will share ServiceNow Service Mapping certification guide, ServiceNow Service Mapping certification sample questions, ServiceNow Service Mapping certification practice questions.

    MindMajix certificate

    User Testimonials

    4500 +

    Course Reviews


    Average Rating

    98 %

    Satisfied Learners

    It was a fantastic learning experience to learn from the instructors at MindMajix. The instructor was good, projects and assignments were excellent. The online trainin...

    Read More
    Habeeb Rahman
    ServiceNow Service Mapping Developer 4.9

    Job Assistance Program

    We take pride in being part of 5 lakh plus career transitions worldwide


    Job Support Program

    Online Work Support for your on-job roles.


    Our work-support plans provide precise options as per your project tasks. Whether you are a newbie or an experienced professional seeking assistance in completing project tasks, we are here with the following plans to meet your custom needs:

    • Pay Per Hour
    • Pay Per Week
    • Monthly

    Career Transition

    Many professionals transformed careers with better pay and higher positions.

    76% of learners got 5x hike


    68% of learners got promoted


    83% of learners got certified

    Senior Engineer to Network Engineer

    Arka Basak is now working for Conentrix as a Network Engineer, who took VAPT Training from MindMajix while he was working for CSS Corp as a Senior Engineer. 

    Company Logo
    Senior Engineer
    Present Company
    Network Engineer

    ServiceNow Service Mapping Training Objectives

    What are the main objectives of this ServiceNow service mapping training?

    The primary objective of this ServiceNow service mapping training is to equip you with the ability to organize the applications and associated IT systems of an enterprise. It contains all the traffic-based actions to develop the service map and more integrated infrastructure. With our industry experts, well-designed course curriculum, live instructor-led training sessions, and Simulation learning, you will be able to progress your ServiceNow career. 

    To take this ServiceNow service mapping, you must have a basic understanding of networking and firewalls and working experience with windows or Unix services.

    Students, IT Professionals, and ServiceNow professionals who seek to implement service mapping can join this ServiceNow service mapping training.

    ServiceNow service mapping discovers all the application services of your enterprise and develops an extensive map of all the applications, configurations, and device profiles utilized in the application services. It works with ServiceNow Discovery to build the discovered infrastructure data to discover all the configuration relationships that support the service and service-specific relationships. Leading organizations like Infosys, L&T Infotech, DXC Technology, Luxoft, and Deloitte recruit ServiceNow Service Mapping Developers. As per, the average salary of a ServiceNow Service Mapping Developer in the US is around $156K per annum. 

    During this ServiceNow service mapping training, trainees will master the following skills:

    • Configuring the MID Server for service mapping
    • Mapping the Single Application Services
    • Importing the planned application services from the CSV files
    • Modifying the display for the CI attributes
    • Configuring the search assistant for the windows
    • Configuring the file tracking
    • Configuring the Advance service mapping
    • Reviewing the application services
    industry statistic

    Industry Statistics

    Jobs / Month


    Avg. Salary


    Job Roles

    Why MindMajix?



    Years of Expertise

    E-Learning Industry




    Global Clients




    Largest LMS




    Careers Upskilled

    Partnering with World’s Leading Companies


    ServiceNow Service Mapping Training FAQs

    What if I miss the class?

    You can access the recording of the missed class through our LMS. We record each training session and upload it after the session to our LMS which can be accessible to the students.

    Yes, we got custom training programs to complete the course as you need.

    You need good internet connectivity with a mobile/tab/laptop/system installed with Zoom/Meet.

    You can access the recorded videos through our LMS after every session.

    Yes, you get two kinds of discounts. They are group discounts and referral discounts.

    • A group discount is offered when you join as a group of three or more.
    • When you are referred by someone already enrolled for training, you receive a referral discount.


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