Salesforce Service Cloud Training

What are the objectives and learning outcomes of salesforce service cloud training?

After becoming a Salesforce Service Cloud Professional you will be able to 

Design customer service centers for organizations that provide solutions with the help of these portals.
Design interaction methods and build interfaces to maximize Customer Service Representative’s productivity.
Manage the data collected and design the required analytics to track key industry parameters.

Why Salesforce Service Cloud?

Service Cloud facilitates users to automate service processes, streamline workflows and find key articles, topics and experts to support the customer service representative. The intention is to develop customer relationship to the next level, across multiple channels and on any device. Service cloud "listens" and “responds” to customers across all social platforms and automatically route customers to the appropriate customer service representative. Social customer service integrates itself with the Salesforce Customer Success Platform, which facilitates the social team to collect a comprehensive portrait of the customer to initiate and inform responses. Service Cloud is the world’s top-ranking customer care and service solution.

Who should do salesforce service cloud certification course?

Salesforce Service Cloud Training has been designed for professionals with trained and experienced as Salesforce administrator  who want to earn the Salesforce Service Cloud Consultant certification. If you aren’t certified as Salesforce Administrator, you will feel difficulty to understand the advanced version of the course.

This course will help you to clear the assessment in Service Cloud Consultant Salesforce Certification exam. The designer of the course is well experienced as customer service and were known for engaging and acquiring new customers and retaining them. They have further simplified the course for better understanding to all. The materials are very simple to understand video presentation with a demonstration of the software user interface. This is one of the futuristic professions that will landscape the future economy worldwide.

What projects are included in online salesforce service cloud training?

Hands on training with the application with real time customers and case studies from many organizations which are not using the software. Through these projects aspirants can understand the merits of the software.

Salesforce Service Cloud learning trends –

Salesforce Service cloud professionals are more equipped to understand consumer behavior and design the best solution to acquire and retain more customers.
Salesforce Cloud Professionals have higher chance to climb the hierarchy as compared to professional still dealing customers with traditional methods.

Salaries earned by Salesforce Service Cloud Professional are –

Salesforce Service Cloud Professionals = $ 82000 per annum
Salesforce Service Cloud Expert = $ 1,00,000 per annum
Salesforce Service Cloud Developer = $ 95,000 per annum

Disclaimer - This information related to salary trends of IBM Bluemix experts cannot be same everywhere. Depending on location, it can vary up to some extent.

Mindmajix offers different Salesforce certification training according to your desire with hands-on experience on Salesforce concepts

How to get certified in Salesforce Service Cloud Training?

There are basically two options for getting certified, depending on the experience of the aspirant.

Beginner’s Level Diploma in Salesforce Service Cloud Training 
Advanced Level Diploma in Salesforce Service Cloud Training 
(For those who have experience and are certified Sales Force  Adminstrators)

Salesforce Service Cloud Professional completely armed with Artificially Intelegence Customer Servive Portals and stand alone in the crowd. Technical frenzy customers are also much attached to these organizations who adopt state of the art facilities to enhance the satisfaction level of the customers.

MindMajix Salesforce Service Cloud Course Completion Certificate

Mindmajix guarantees that the educational experience you gain will deliver value even after you complete the course with its course completion certificate. This will undoubtedly be one of the valuable certifications for your career path and your first step in building a career in this course. You can earn this after successful completion of your project work and can get your CV noticed. It also shows you are motivated to learn and that you have genuine expertise.