Salesforce Service Cloud Course Curriculum
You will be exposed to the complete Salesforce Service Cloud Trainingcourse details in the below sections.
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Salesforce Service Cloud Training
(4.8)
796 learners
Leverage the Growing Demand for Certified Salesforce Service Cloud Professionals
About Salesforce Service Cloud Course
Become job-ready by gaining a firm foundation on all the fundamentals of Salesforce Service Cloud from scratch to advanced level techniques through our hands-on training sessions. You will gain in-depth knowledge of how to configure Salesforce, set up service contracts, create console for service application, etc., and also skills to design and implement Service Cloud solutions through real-life projects and use cases. Enroll now and get certified.
Course Coverage
Course Includes
30 Hours of Sessions
20 Hours of Labs
Flexible Schedules
FREE Demo on Request
24/7 Lifetime Support
One-on-One Doubt Clearing
Certification Oriented Curriculum
Real-time Project Use cases
Request for more information
Training Options
Choose your own comfortable learning experience.
Self-Paced Videos
30 hrs of E-Learning Videos
- 30 hours of Salesforce Service Cloud Training videos
- Curated and delivered by industry experts
- 100% practical-oriented classes
- Includes resources/materials
- Latest version curriculum with covered
- Get lifetime access to the LMS
- Learn technology at your own pace
- 24x7 learner assistance
- Certification guidance provided
- Post sales support by our community
Live Online
30 hrs of Remote Classes in Zoom/Google meet
Batch
Start - End
Time
Weekdays
Jan 31 - Feb 15
07:30 PM EST
Weekend
Feb 04 - Feb 19
08:00 PM EST
Weekdays
Feb 07 - Feb 22
07:30 PM EST
Weekend
Feb 11 - Feb 26
08:00 PM EST
- + Includes Self-Paced
- Live demonstration of the industry-ready skills.
- Schedule your sessions at your comfortable timings.
- Virtual instructor-led training (VILT) classes.
- Real-time projects and certification guidance.
Timings doesn't suit you ?Let us know
For Corporates
Empower your team with new skills to Enhance their performance and productivity.
Corporate Training
- Customized course curriculum as per your team’s specific needs
- Training delivery through self-Paced videos, live Instructor-led training through online, on-premise at Mindmajix or your office facility
- Resources such as slides, demos, exercises, and answer keys included
- Complete guidance on obtaining certification
- Complete practical demonstration and discussions on industry use cases
Served 120+ Corporates
Salesforce Service Cloud Certification
Show the world that you have pursued one of the best in the industry.
Salesforce Service Cloud Training Course Reviews
S
Developer
I have recently completed my Salesforce Service Cloud Training at MindMajix. It was a good learning experience. Trainers are well experienced and the whole training is giRead more...
K
Salesforce Service cloud Developer
Recently I had taken my Salesforce Service cloud training at MindMajix. I felt nervous in the beginnig, but later on I felt very comfortable, because the trainer is wellRead more...
H
Developer
I have recently opted for the salesforce Service cloud training from MindMajix. Initially, I was in dilemma whether to join MindMajix or not, but later I realised that wRead more...
Job Assistance Program
Your intent to master next level skills are appreciated
We take pride in being part of 4 lakh plus career transitions worldwide
Our recruitment process
Course Completion
Get hands-on training from experts.
Quizzes
Know where you stand in the skill mastery
Mock Interviews
Experience real-time interviews with SMEs
MindMajix Rating
MM score reflects your overall performance so far.
Resume Building
Experts help you in building the best of your portfolio.
Marketing Profile
Employers await profiles from us, and we market your skills.
Salesforce Service Cloud Training Objectives
Why should you learn Salesforce Service Cloud to grow your career?
- Salesforce has nearly 20% of the global CRM market and is being used by a majority of the Fortune 500 companies.
- Salesforce offers is also extremely promising jobs as well as growth opportunities.
- The average pay scale of a Salesforce Service Cloud developer is $113,361 per annum.
Who should learn Salesforce Service Cloud?
The following professions get benefited by learning this course:
- Advance developers
- Administrators
- Salesforce developers
- Business analyst
- Cloud computing consultants
What are the prerequisites for the Salesforce Service Cloud course?
The prerequisite required to complete this course is that you need to achieve active Salesforce Administrator Certification.
What will you learn in this Salesforce Service Cloud training?
By the end of this training, you’ll be able to :
- Understand the terminology of Service Cloud
- Define the factors influencing the contact centre
- Understand designing and deployment strategies appropriate for a contact centre
- Create and handle data migration strategy.
- Determine the functionality over different interaction channels
- Design management solution from case creation
- Handle extensive data and transaction volume issues.
Industry Statistics
Jobs / Month
4057
Avg. Salary
$116,063
Salesforce Service Cloud Training FAQs
I want to complete the training in a few days or a week? Is it possible?
Yes, we got custom training programs to complete the course as you need.
What are the system requirements I need to attend online training?
You need good internet connectivity with a mobile/tab/laptop/system installed with Zoom/Meet.
How can I access recorded videos of my training sessions?
You can access the recorded videos through our LMS after every session.
Do I get any discount on the course?
Yes, you get two kinds of discounts. They are group discounts and referral discounts.
- A group discount is offered when you join as a group of three or more.
- When you are referred by someone already enrolled for training, you receive a referral discount.
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