Salesforce Service Cloud Training

Name: Salesforce Service Cloud Training
Item: Salesforce Service Cloud Training
Rating: 5

(5)

775 learners

Gain complete knowledge on the customer service application with salesforce service cloud certification course

4.8

4.7

4.5

Course Overview

Become job-ready by gaining a firm foundation on all the fundamentals of Salesforce Service Cloud from scratch to advanced level techniques through our hands-on training sessions. You will gain in-depth knowledge of how to configure Salesforce, set up service contracts, create console for service application, etc., and also skills to design and implement Service Cloud solutions through real-life projects and use cases. Enroll now and get certified.

Course Coverage

Course Includes

30 Hours of Sessions

20 Hours of Labs

Flexible Schedules

FREE Demo on Request

24/7 Lifetime Support

One-on-One Doubt Clearing

Certification Oriented Curriculum

Real-time Project Use cases

Course Content

You will be exposed to the complete Salesforce Service Cloud Trainingcourse details in the below sections.

Industry Knowledge

Case Management

Solution Design

5+ More lessons

Request for more information

Projects

Our Salesforce Service Cloud Training course aims to deliver quality training that covers solid fundamental knowledge on core concepts with a practical approach. Such exposure to the current industry use-cases and scenarios will help learners scale up their skills and perform real-time projects with the best practices.

Industry Statistics

Jobs/month

4057

Avg salary

$116,063

Training Options

Choose your own comfortable learning experience.

Self-Paced

30 hrs of E-Learning Videos

View detail

30 sessions of complete course
Learn technology at your own pace
Get lifetime access for the videos
Latest version curriculum covered
24x7 learner assistance
Post sales support by our community
Includes practical-oriented session

Live Online

30 hrs of Remote Classes in Zoom/Google meet

Batch

Start - End

Time

Weekdays

Oct 27 - Nov 11

07:30 PM EST

Weekend

Oct 30 - Nov 14

08:00 PM EST

Weekend

Nov 27 - Dec 12

08:00 PM EST

Weekdays

Nov 30 - Dec 15

07:30 PM EST

+ Includes Self-Paced

View More Features

Live demonstration of features and practicals.
Schedule your sessions at your comfortable timings.
Instructor led training with practical lab sessions.
Real time projects and certification guidance.

100% Money back guarantee

Timings doesn't suit you ?Let us know

For Corporates

Be ready with the skills before the industry adopts the technology.

Corporate Training

Choose mode that best suits your convenience, time, and budget from Self-Paced, Live Instructor-led Online, or Classroom modes
Engage in complete practical demonstration, discussions,and exercises based on practical use cases
Have a schedule that is convenient as per your work schedule and time zone
Gain industry insights during the training delivered by insdustry experts
Customize the course scope as per your project requirements
Gain complete guidance on obtaining a certification

Show the world that you have pursued one of the best in the industry.

Certification Details

Shall I appear for Salesforce Service Cloud certification exam after completion of Salesforce Service Cloud course?

Our Salesforce Service Cloud course covers all the topics that are required to clear Salesforce Service Cloud certification. Trainer will shareSalesforce Service Cloud certification guide, Salesforce Service Cloud certification sample questions, Salesforce Service Cloud certification practice questions.

Course Reviews

(4)
I have recently opted for the salesforce Service cloud training from MindMajix. Initially, I was in dilemma whether to join MindMajix or not, but later I realised that was one of the best decision I have ever made. The trainer was well experienced, having more than ten years of real-time expertise. He was so helpful and clarified each doubt instantly, and also have access to real-world scenarios.Thank you MindMajix for being part of my success.

Harish Suggu

Developer

(4)
Recently I had taken my Salesforce Service cloud training at MindMajix. I felt nervous in the beginnig, but later on I felt very comfortable, because the trainer is well mannered, he took care towards every trainee. Classes were very informative, and the instructor was able to clear all my queries. And I'm very happy with the training. And My heartfull thanks to MindMajix.

Katherine

Salesforce Service cloud Developer

(5)
I have recently completed my Salesforce Service Cloud Training at MindMajix. It was a good learning experience. Trainers are well experienced and the whole training is given by targeting the real-time industry standards. Really I enjoyed the training. Thank you MindMajix.

Siva Prasad

Developer

Job Assistance program

Your intent to master next level skills are appreciated

We take pride in being part of 4 lakh plus career transitions worldwide

Post Training - Access to Premium Features

Career Counseling Sessions

Once you know the skills, we recommended you understand the eligible job roles, scope, and opportunities.

Mock Interviews

Explore what the real-time interviews expect from you.

Custom Resume Builder Access

We got a resume builder to help you prepare the best resume to win the first impression for recruiters.

Privileged Community Support

We make sure to address any real-time challenges our alumni face during their careers through our community platform.

Life-Time Self-Paced Videos Access

Applicable for Live-Online learning mode. Provides a set of self-paced videos to recap the subject whenever/wherever you need.

Quizzes To Scale

Get access to our Quiz from the LMS to scale your knowledge.

Connect with Learning advisor

Salesforce Service Cloud Training Objectives

Course Objectives

Upon completion of this course, you’ll learn about:

Lightning Service Console
Monitor social media channels
Custom Reports
Omni-channel Routing
Workflow

Why should you learn Salesforce Service Cloud to grow your career?

Salesforce has nearly 20% of the global CRM market and is being used by a majority of the Fortune 500 companies.
Salesforce offers is also extremely promising jobs as well as growth opportunities.
The average pay scale of a Salesforce Service Cloud developer is $113,361 per annum.

Who should learn Salesforce Service Cloud?

The following professions get benefited by learning this course:

Advance developers
Administrators
Salesforce developers
Business analyst
Cloud computing consultants

What are the prerequisites for the Salesforce Service Cloud course?

The prerequisite required to complete this course is that you need to achieve active Salesforce Administrator Certification.

What will you learn in this Salesforce Service Cloud training?

By the end of this training, you’ll be able to :

Understand the terminology of Service Cloud
Define the factors influencing the contact centre
Understand designing and deployment strategies appropriate for a contact centre
Create and handle data migration strategy.
Determine the functionality over different interaction channels
Design management solution from case creation
Handle extensive data and transaction volume issues.

e-Learning experience

10+

Trainers experience

110+

Global corporates

460,000+

Professionals trained

500+

IT Courses

1/5

Salesforce Service Cloud Training FAQs

Do I get any discount on the course?

Yes, you get two kinds of discounts. They are group discount and referral discount. Group discount is offered when you join as a group, and referral discount is offered when you are referred from someone who has already enrolled in our training.

Do Mindmajix accepts the course fees in installments?

Yes, we accept payments in two installments.

How Mindmajix’s Refund Policy works?

If you are enrolled in classes and/or have paid fees, but want to cancel the registration for certain reason, it can be attained within first 2 sessions of the training. Please make a note that refunds will be processed within 30 days of prior request.

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