Salesforce Service Cloud Course Overview
Become job-ready by gaining a firm foundation on all the fundamentals of Salesforce Service Cloud from scratch to advanced level techniques through our hands-on training sessions. You will gain in-depth knowledge of how to configure Salesforce, set up service contracts, create console for service application, etc., and also skills to design and implement Service Cloud solutions through real-life projects and use cases. Enroll now and get certified.
Curriculum
Projects
- To put your knowledge on Salesforce Service Cloud Training into action, you will be required to work on two industry-based projects that discuss significant real-time use cases. You will gain hands-on expertise in Salesforce Service Cloud Training concepts with this practical experience.
- These projects are completely in-line with the modules mentioned in the curriculum and help you to clear the Salesforce Service Cloud Training certification exam.
Our Course in Comparison
Features
- Demos at Convenient Time?
- 1-1 Training
- Batch Start Dates
- Customize Course Content
- EMI Option
- Group Discounts
Mindmajix
- At your Convenience
Others
- Fixed
Salesforce Service Cloud Training Objectives
Upon completion of this course, you’ll learn about:
- Lightning Service Console
- Monitor social media channels
- Custom Reports
- Omni-channel Routing
- Workflow
- Salesforce has nearly 20% of the global CRM market and is being used by a majority of the Fortune 500 companies.
- Salesforce offers is also extremely promising jobs as well as growth opportunities.
- The average pay scale of a Salesforce Service Cloud developer is $113,361 per annum.
The following professions get benefited by learning this course:
- Advance developers
- Administrators
- Salesforce developers
- Business analyst
- Cloud computing consultants
The prerequisite required to complete this course is that you need to achieve active Salesforce Administrator Certification.
By the end of this training, you’ll be able to :
- Understand the terminology of Service Cloud
- Define the factors influencing the contact centre
- Understand designing and deployment strategies appropriate for a contact centre
- Create and handle data migration strategy.
- Determine the functionality over different interaction channels
- Design management solution from case creation
- Handle extensive data and transaction volume issues.
Upcoming Events
17 Nov, 2019 - 17 Dec, 2019
21 Nov, 2019 - 21 Dec, 2019
24 Nov, 2019 - 24 Dec, 2019
28 Nov, 2019 - 28 Dec, 2019
01 Dec, 2019 - 31 Dec, 2019
05 Dec, 2019 - 04 Jan, 2020
Salesforce Service Cloud Certification
Our Salesforce Service Cloud course covers all the topics that are required to clear Salesforce Service Cloud certification. Trainer will share Salesforce Service Cloud certification guide, Salesforce Service Cloud certification sample questions, Salesforce Service Cloud certification practice questions, Salesforce Service Cloud certification dumps.
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Salesforce Service Cloud Online Training FAQ's
Yes, you get two kinds of discounts. They are group discount and referral discount. Group discount is offered when you join as a group, and referral discount is offered when you are referred from someone who has already enrolled in our training.
Yes, we will discuss with our instructor and will schedule according to the time convenient to you.
The trainer will give Server Access to the course seekers, and we make sure you acquire practical hands-on training by providing you with every utility that is needed for your understanding of the course.
The trainer is a certified consultant and has significant amount of experience in working with the technology.
We will take care of providing you with all that is required to get placed in a reputed MNC and also forward your resume to the companies we tie-up with. Starting from providing the in-depth course material to explanation of the real-time scenarios and preparing your resumes, we will make you gain expertise so that you can get a job.
We assist you completely in acquiring certification. We ensure you will get certified easily after our training.
Yes, we accept payments in two installments.
If you are enrolled in classes and/or have paid fees, but want to cancel the registration for certain reason, it can be attained within first 2 sessions of the training. Please make a note that refunds will be processed within 30 days of prior request.
Our trainer explains every topic along with real-time scenarios. In the last one or two sessions, the trainer will explain one end-to-end project to showcase the real time working environment.
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Find a training facility that works for you !
To meet the learning needs of people spread across various geographical locations, we are offering our high-quality training services at the location of your choice to ensure you obtain maximum impact for your training investment. Choose your city below.
Salesforce Service Cloud Training in Hyderabad
Hyderabad is the capital city of Telangana state and is well known for the major technology township, HITECH city, as well as India’s largest start-up ecosystem, T-Hub. It attracted more than 1500 IT firms including Apple, Microsoft, Amazon, Google, Salesforce, and many more. Therefore, the future scope of IT industry sounds great in Hyderabad with enormous opportunities for software professionals. Mindmajix Salesforce Service Cloud Training in Hyderabad is designed to uplift your career in this domain.
Our Hyderabad Correspondence / Mailing address
Ecohouse Building, Nagarjuna Hills, Panjagutta Hyderabad Telangana 500082 India
Salesforce Service Cloud Training in Bangalore
Bangalore is the IT capital of India and is regarded as one of the top 10 fastest growing cities in the world with an average economic growth rate of 8.5%. The city has attracted a large number of IT firms, startup investments, research and development organizations, and many more. Salesforce Service Cloud Training is an ever-changing field which has numerous job opportunities and excellent career scope. Our Salesforce Service Cloud Training in Bangalore is designed to enhance your skillset and successfully clear the Salesforce Service Cloud Training certification exam.
Our Bangalore Correspondence / Mailing address
#811, 10th A Main, Suite No.506 1st Floor, Indira Nagar Bangalore, India - 560038