Salesforce Service Cloud Training
Gain complete knowledge on the customer service application with salesforce service cloud certification course
Course Overview
Become job-ready by gaining a firm foundation on all the fundamentals of Salesforce Service Cloud from scratch to advanced level techniques through our hands-on training sessions. You will gain in-depth knowledge of how to configure Salesforce, set up service contracts, create console for service application, etc., and also skills to design and implement Service Cloud solutions through real-life projects and use cases. Enroll now and get certified.
Course Coverage
Key Features
30 Hrs Live Training
20 hrs Lab Sessions
Certification Assistance
Career Assistance
Flexible Schedule
24/7 Lifetime Support
Course Content
You will be exposed to the complete Salesforce Service Cloud Trainingcourse details in the below sections.
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Projects
Our Salesforce Service Cloud Training course aims to deliver quality training that covers solid fundamental knowledge on core concepts with a practical approach. Such exposure to the current industry use-cases and scenarios will help learners scale up their skills and perform real-time projects with the best practices.
The average salary of Salesforce Service Cloud per annum in the USA is $116,063 - NeuVoo
For Individuals
Choose your own comfortable learning experience.
Live Online Training
- Live demonstration of features and practicals.
- Schedule your sessions at your comfortable timings.
- Instructor led training with practical lab sessions.
- Real time projects and certification guidance.
Upcoming Live Online Classes
Duration: 30 hrs
Batch
Start - End
Time
Weekdays
Jul 28 - Aug 12
07:30 PM EST
Weekdays
Aug 02 - Aug 17
07:30 PM EST
Weekend
Aug 07 - Aug 22
07:30 PM EST
Weekend
Aug 21 - Sep 05
07:30 PM EST
Self-Paced Training
- Complete set of videos similar to live online sessions
- Learn technology at your own pace.
- Get access for lifetime.
- Latest version Salesforce Service Cloud Training videos guaranteed.
For Business
Be ready with the skills before the industry adopts the technology.
Corporate Training
- Choose mode that best suits your convenience, time, and budget from Self-Paced, Live Instructor-led Online, or Classroom modes
- Engage in complete practical demonstration, discussions,and exercises based on practical use cases
- Have a schedule that is convenient as per your work schedule and time zone
- Gain industry insights during the training delivered by insdustry experts
- Customize the course scope as per your project requirements
- Gain complete guidance on obtaining a certification
Show the world that you have pursued one of the best in the industry.
Certification Details
Shall I appear for Salesforce Service Cloud certification exam after completion of Salesforce Service Cloud course?
Our Salesforce Service Cloud course covers all the topics that are required to clear Salesforce Service Cloud certification. Trainer will shareSalesforce Service Cloud certification guide, Salesforce Service Cloud certification sample questions, Salesforce Service Cloud certification practice questions.
Course Reviews
I have recently opted for the salesforce Service cloud training from MindMajix. Initially, I was in dilemma whether to join MindMajix or not, but later I realised that was one of the best decision I have ever made. The trainer was well experienced, having more than ten years of real-time expertise. He was so helpful and clarified each doubt instantly, and also have access to real-world scenarios.Thank you MindMajix for being part of my success.
1/3
4,60,000 +
Happy Customers
Career transition program
Your intent to master next level skills are appreciated
We take pride in being part of 4 lakh plus career transitions worldwide
1/5
Salesforce Service Cloud Training Objectives
Course Objectives
Upon completion of this course, you’ll learn about:
- Lightning Service Console
- Monitor social media channels
- Custom Reports
- Omni-channel Routing
- Workflow
Why should you learn Salesforce Service Cloud to grow your career?
- Salesforce has nearly 20% of the global CRM market and is being used by a majority of the Fortune 500 companies.
- Salesforce offers is also extremely promising jobs as well as growth opportunities.
- The average pay scale of a Salesforce Service Cloud developer is $113,361 per annum.
Who should learn Salesforce Service Cloud?
The following professions get benefited by learning this course:
- Advance developers
- Administrators
- Salesforce developers
- Business analyst
- Cloud computing consultants
What are the prerequisites for the Salesforce Service Cloud course?
The prerequisite required to complete this course is that you need to achieve active Salesforce Administrator Certification.
What will you learn in this Salesforce Service Cloud training?
By the end of this training, you’ll be able to :
- Understand the terminology of Service Cloud
- Define the factors influencing the contact centre
- Understand designing and deployment strategies appropriate for a contact centre
- Create and handle data migration strategy.
- Determine the functionality over different interaction channels
- Design management solution from case creation
- Handle extensive data and transaction volume issues.
Salesforce Service Cloud Training FAQs
Do I get any discount on the course?
Do Mindmajix accepts the course fees in installments?
How Mindmajix’s Refund Policy works?
Do you have any Queries?Let us know
Years into e-Learning service delivery
Years of experienced trainers
Reputed corporates worldwide
Professionals have got trained
Career transforming technologies
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