Key Features
Salesforce Service Cloud Course Content
Projects
- To test your knowledge on Salesforce Service Cloud Training, you will be required to work on two industry-based projects that discuss significant real-time use cases. This will also ensure hands-on expertise in Salesforce Service Cloud Training concepts.
- These projects are completely in-line with the modules mentioned in the curriculum.
Salesforce Service Cloud Training Online - Upcoming Events
14 Apr, 2021 - 29 Apr, 2021
17 Apr, 2021 - 22 May, 2021
18 Apr, 2021 - 18 May, 2021
21 Apr, 2021 - 06 May, 2021
24 Apr, 2021 - 29 May, 2021
25 Apr, 2021 - 25 May, 2021
Salesforce Service Cloud Online Training Objectives
Upon completion of this course, you’ll learn about:
- Lightning Service Console
- Monitor social media channels
- Custom Reports
- Omni-channel Routing
- Workflow
- Salesforce has nearly 20% of the global CRM market and is being used by a majority of the Fortune 500 companies.
- Salesforce offers is also extremely promising jobs as well as growth opportunities.
- The average pay scale of a Salesforce Service Cloud developer is $113,361 per annum.
The following professions get benefited by learning this course:
- Advance developers
- Administrators
- Salesforce developers
- Business analyst
- Cloud computing consultants
The prerequisite required to complete this course is that you need to achieve active Salesforce Administrator Certification.
By the end of this training, you’ll be able to :
- Understand the terminology of Service Cloud
- Define the factors influencing the contact centre
- Understand designing and deployment strategies appropriate for a contact centre
- Create and handle data migration strategy.
- Determine the functionality over different interaction channels
- Design management solution from case creation
- Handle extensive data and transaction volume issues.
Salesforce Service Cloud Certification
Our Salesforce Service Cloud course covers all the topics that are required to clear Salesforce Service Cloud certification. Trainer will share Salesforce Service Cloud certification guide, Salesforce Service Cloud certification sample questions, Salesforce Service Cloud certification practice questions.
Our Course in Comparison
Features
- Demos at Convenient Time?
- 1-1 Training
- Batch Start Dates
- Customize Course Content
- EMI Option
- Mock Interviews after Training
- Group Discounts
Mindmajix
- At your Convenience
Others
- Fixed
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Salesforce Service Cloud Certification Training Course - FAQ's
Yes, you get two kinds of discounts. They are group discount and referral discount. Group discount is offered when you join as a group, and referral discount is offered when you are referred from someone who has already enrolled in our training.
Yes, we accept payments in two installments.
If you are enrolled in classes and/or have paid fees, but want to cancel the registration for certain reason, it can be attained within first 2 sessions of the training. Please make a note that refunds will be processed within 30 days of prior request.
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