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Salesforce Service Cloud Training
(4.8)
5796 learners
Gain complete knowledge on the customer service application with salesforce service cloud certification course
Course Includes
30 Hrs of Sessions
20 Hrs of Labs
Real-time Use cases
24/7 Lifetime Support
Certification Based Curriculum
Flexible Schedules
One-on-one doubt clearing
Career path guidance
Job Support
30 Hrs of Sessions
20 Hrs of Labs
Real-time Use cases
24/7 Lifetime Support
Certification Based Curriculum
Flexible Schedules
One-on-one doubt clearing
Career path guidance
Job Support
Add-ons
Most of the Salesforce Service Cloud Jobs in the industry expect the following add-on skills. Hence, we offer these skills-set as FREE Courses (Basics) to ease your learning process and help you stay ahead of the competition.
Agile & Scrum
About Salesforce Service Cloud Course
Become job-ready by gaining a firm foundation on all the fundamentals of Salesforce Service Cloud from scratch to advanced level techniques through our hands-on training sessions. You will gain in-depth knowledge of how to configure Salesforce, set up service contracts, create console for service application, etc., and also skills to design and implement Service Cloud solutions through real-life projects and use cases. Enroll now and get certified.
Course Coverage
Salesforce Service Cloud Course Curriculum
You will be exposed to the complete Salesforce Service Cloud Trainingcourse details in the below sections.
Request for more information
For Corporates
Empower your team with new skills to Enhance their performance and productivity.
Corporate Training
- Customized course curriculum as per your team’s specific needs
- Training delivery through self-Paced videos, live Instructor-led training through online, on-premise at Mindmajix or your office facility
- Resources such as slides, demos, exercises, and answer keys included
- Complete guidance on obtaining certification
- Complete practical demonstration and discussions on industry use cases
Served 130+ Corporates
Salesforce Service Cloud Certification
Zoom
User Testimonials
4500 +
Course Reviews
4.6
Average Rating
98 %
Satisfied Learners
I have recently completed my Salesforce Service Cloud Training at MindMajix. It was a good learning experience. Trainers are well experienced and the whole training is gi...
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Siva Prasad
Developer 5
Job Assistance Program
We take pride in being part of 5 lakh plus career transitions worldwide
Job Support Program
Online Work Support for your on-job roles.
Our work-support plans provide precise options as per your project tasks. Whether you are a newbie or an experienced professional seeking assistance in completing project tasks, we are here with the following plans to meet your custom needs:
- Pay Per Hour
- Pay Per Week
- Monthly
Career Transition
Many professionals transformed careers with better pay and higher positions.
76% of learners got 5x hike
68% of learners got promoted
83% of learners got certified
Arka Basak
Senior Engineer to Network Engineer
Arka Basak is now working for Conentrix as a Network Engineer, who took VAPT Training from MindMajix while he was working for CSS Corp as a Senior Engineer.
Senior Engineer
Network Engineer
Salesforce Service Cloud Training Objectives
Why should you learn Salesforce Service Cloud to grow your career?
- Salesforce has nearly 20% of the global CRM market and is being used by a majority of the Fortune 500 companies.
- Salesforce offers is also extremely promising jobs as well as growth opportunities.
- The average pay scale of a Salesforce Service Cloud developer is $113,361 per annum.
Who should learn Salesforce Service Cloud?
The following professions get benefited by learning this course:
- Advance developers
- Administrators
- Salesforce developers
- Business analyst
- Cloud computing consultants
What are the prerequisites for the Salesforce Service Cloud course?
The prerequisite required to complete this course is that you need to achieve active Salesforce Administrator Certification.
What will you learn in this Salesforce Service Cloud training?
By the end of this training, you’ll be able to :
- Understand the terminology of Service Cloud
- Define the factors influencing the contact centre
- Understand designing and deployment strategies appropriate for a contact centre
- Create and handle data migration strategy.
- Determine the functionality over different interaction channels
- Design management solution from case creation
- Handle extensive data and transaction volume issues.
Industry Statistics
Jobs / Month
4057
Avg. Salary
$116,063
Job Roles
Why MindMajix?
10+
Years of Expertise
E-Learning Industry
200+
Corporates
Global Clients
500+
Courses
Largest LMS
512k+
Learners
Careers Upskilled
Partnering with World’s Leading Companies
Salesforce Service Cloud Training FAQs
I want to complete the training in a few days or a week? Is it possible?
Yes, we got custom training programs to complete the course as you need.
What are the system requirements I need to attend online training?
You need good internet connectivity with a mobile/tab/laptop/system installed with Zoom/Meet.
How can I access recorded videos of my training sessions?
You can access the recorded videos through our LMS after every session.
Do I get any discount on the course?
Yes, you get two kinds of discounts. They are group discounts and referral discounts.
- A group discount is offered when you join as a group of three or more.
- When you are referred by someone already enrolled for training, you receive a referral discount.
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