Salesforce App Builder Online Training Content
You will be exposed to the complete Salesforce App Builder Certification Trainingcourse details in the below sections.
- Introduction to Cloud Computing
- IAAS (Infrastructure as a Service)
- PAAS (Platform as a Service)
- SAAS (Software as a Service)
- Introduction to CRM
- History of Salesforce
- Introduction on SalesForce.Com
- Case study
- Salesforce Organization
- Salesforce Editions
- Pricing
- App logo
- Global search
- User menu
- App menu
- Tab bar
- Recycle bin
- Case study
- Salesforce Sales Process
- Salesforce Service Process
- Salesforce Marketing Process
- Lead management
- Lead conversion
- Web to Lead
- Lead auto-response
- Lead Assignment
- Case management
- Case auto-assignment
- Case auto-response
- Web to case
- Email to case
- Case escalation
- Solution management
- Knowledge management
- Activity management
- Task
- Event
- Case study