Salesforce Agentforce Training

MindMajix delivers Salesforce Agentforce training in two modes, including live online and self-paced. Our training aligns with the Salesforce360 release and certification exam.

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Salesforce Agentforce Training

Course Features

100% Money back guarantee
Two Real-time Use cases

Real-time Use cases

24/7 Lifetime Support

24/7 Lifetime Support

Certification Assistance

Certification Based Curriculum

Flexible Schedule

Flexible Schedules

One-on-onedoubtclearing

One-on-one doubt clearing

Careerpathguidance

Career path guidance

Salesforce Agentforce Course Overview

Our Salesforce Agentforce course empowers you to design, deploy, and manage AI agents within the Salesforce Agentforce platform. At the end of the training, you will gain the skills to implement Agentforce-based automation solutions in complex environments.

Why learn Salesforce Agentforce?

  • Salesforce reports that key industries, including financial services, manufacturing, healthcare, automotive, and communications, utilize Salesforce Agentforce to enhance productivity.
  • Below is the salary range of Salesforce Agentforce professionals.
Country Salary/year Source
US $89,000 - $100,000 Glassdoor
India ₹3 LPA - ₹15 LPA AmbitionBox
  • You can apply for various Salesforce Agentforce job roles, including:
    • Salesforce Developers
    • Salesforce AI Agent Builders
    • Salesforce Agentforce Technical Consultant
    • Salesforce Data Cloud and Agentforce Developer
    • Salesforce Agentforce Technical Architect
  • The above information shows that acquiring Salesforce Agentforce skills opens up abundant career opportunities across automation and CRM domains.

What will you learn?

  • Create and customize AI agents using the Agentforce platform
  • Use the Agentforce Testing Center to test and monitor agent responses
  • Assign Prompt Templates to Agents and define agent actions
  • Implement best practices in Salesforce Agentforce
  • Automate workflows using Agentforce agents

Prerequisites:

  • Basic understanding of Salesforce CRM and automation concepts.

Target Audience:

  • Beginners
  • Business Analysts
  • Software Developers
  • CRM Professionals
  • Salesforce Administrators and Developers

Why MindMajix:

  • We offer Salesforce Agentforce training with industry-experienced trainers.
  • Our trainers will guide you in setting up a 30-day free trial of the Salesforce Agentforce app development platform for hands-on practice.
  • Our course curriculum aligns with the Salesforce Agentforce Specialist Certification Exam.
  • We provide post-training support, including mock interviews, resume-building support, and job search assistance.
  • We provide the following additional learning resources to help you improve your Salesforce Agentforce expertise. You can access the resources in the 'Salesforce Agentforce training resources' section of this webpage.

 

Salesforce Agentforce Training
demo play

Course Coverage

Salesforce Agentforce Course Content

MindMajix's Salesforce Agentforce course curriculum covers the core modules to equip learners to build intelligent AI agents. Our course content has been updated to align with the Salesforce Agentforce 360 release so that learners can stay current with the latest capabilities.

Topic-wise Content Distribution

Introduction to Salesforce AI & Trust Layer

  • Overview of Salesforce AI Ecosystem
  • Understanding the Einstein Trust Layer
  • AI Ethics and Responsible Usage
  • Role of AI in Sales & Service

Prompt Builder Deep Dive

  • Introduction to Prompt Builder
  • What is a Prompt and Prompt Template
  • Types of Prompt Templates in Prompt Builder
  • Creating and Configuring Prompt Templates
  • Field Generation Prompt Template
  • Setting up Sales Email Prompt Template
  • Setting up Record Summary Prompt Template
  • Setting up Record Details Prompt Template
  • Hands-on Lab: Build a Record Summary Prompt Template for Accounts with Opportunities & Contacts

Prompt Builder & Prompt Template (Advanced)

  • Use of Flow in Field Generation Prompt Template
  • Use of Apex in Field Generation Prompt Template
  • Setting up Knowledge Answer Template
  • Create Flex Prompt Template using Apex and Flows

Einstein Copilot Studio

  • Enable Agents – Einstein Copilot
  • Introduction to Einstein Copilot and Builder
  • Einstein Copilot Standard Actions
  • Hands-on Lab: Create a Sales Copilot Flow to fetch account insights

AgentForce Introduction and Setup

  • Introduction to Salesforce AgentForce and its use case
  • Key features and benefits
  • Difference between Agentforce, Copilot, and Prompt Builder
  • Understanding Agentforce Agents
  • Flex Generation & Record Prompt Templates for Agents
  • Configuring & Deploying AI Agents in Salesforce
  • Hands-on Lab: Build an Agentforce Agent for Customer Support

AgentForce Agents

  • Understanding Agentforce Agents
  • Types of Agents (customer-facing vs. internal)
  • Capabilities: conversations, record actions, knowledge retrieval
  • Agent lifecycle: design → configuration → deployment

Prompt Template for Agents

  • Role of Prompt Templates in Agentforce
  • Record Summary Templates for Agents
  • Field Generation Templates for Agents
  • Knowledge Answer Templates for Agents
  • Flex Generation Templates (advanced use case)

Configuring Agentforce

  • Creating an Agent in Salesforce
  • Assigning Prompt Templates to Agents
  • Defining agent actions (record lookup, create, update, delete)
  • Setting agent permissions and data access

Deploying Agentforce Agents

  • Publishing agents to Salesforce channels (Service Console, Sales Console, Experience Cloud, Digital Engagement)
  • Integrating Agentforce with existing workflows

Hands-on Salesforce Agentforce Projects

Our Salesforce Agentforce Training course aims to deliver quality training that covers solid fundamental knowledge on core concepts with a practical approach. Such exposure to the current industry use-cases and scenarios will help learners scale up their skills and perform real-time projects with the best practices.

    logoTraining Options

    Choose your own comfortable learning experience.

    Best Value

    On-Demand Training

    30 hrs of Self-Paced Videos

    • 30 hours of Salesforce Agentforce Training videos
    • Curated and delivered by industry experts
    • 100% practical-oriented classes
    • Includes resources/materials
    • Latest version curriculum with covered
    • Get one year access to the LMS
    • Learn technology at your own pace
    • 24x7 learner assistance
    • Certification guidance provided
    • Post sales support by our community
    self-paced

    Get Pricing

    Preferred

    Live Online (Instructor-Led)

    30 hrs of Remote Classes in Zoom/Google meet

    2025 Batches

    Start - End

    Local Time

    Weekdays

    Dec 16 - Dec 31

    07:00 PM

    Weekend

    Dec 20 - Jan 04

    09:00 AM

    Weekdays

    Dec 23 - Jan 07

    09:00 AM

    Weekend

    Dec 27 - Jan 11

    07:00 PM

    Customize your schedule here

    + Includes Self-Paced
    • Live demonstration of the industry-ready skills.
    • Virtual instructor-led training (VILT) classes.
    • Real-time projects and certification guidance.
    online

    For Corporates

    Empower your team with new skills to Enhance their performance and productivity.

    Corporate Training

    • Customized course curriculum as per your team's specific needs
    • Training delivery through self-Paced videos, live Instructor-led training through online, on-premise at Mindmajix or your office facility
    • Resources such as slides, demos, exercises, and answer keys included
    • Complete guidance on obtaining certification
    • Complete practical demonstration and discussions on industry use cases
    Learn MoreContact us

    Served 130+ Corporates

    Corporate Clients

    Salesforce Agentforce Certification

    Course Completion Certification:

    You will receive the Salesforce Agentforce course completion certificate after you complete the assessments and quizzes conducted by MindMajix.

    • The certification demonstrates your knowledge and skills in building AI agents and automating workflows effectively.
    • This is a shareable certificate – you can add it to your LinkedIn profile and portfolio to enhance your professional visibility and career opportunities in the AI-driven CRM and automation domain.

     

    Salesforce Agentforce Certification:

    Our Salesforce Agentforce course curriculum aligns with the official Salesforce Agentforce certification exam topics. It helps you pass the certification exams easily – even on the first attempt.

    The table below maps the Salesforce Agentforce certification exam topics to the corresponding MindMajix course modules for your effective preparation.

     

    Certification Exam Exam Topics MindMajix Course Modules
    Salesforce Certified Agentforce Specialist AI Agents
    • Introduction to Salesforce AI & Trust Layer
    • Agentforce Agents
    • Configuring Agentforce
    • Deploying Agentforce Agents
    Prompt Engineering
    • Prompt Builder Deep Dive
    • Prompt Builder and Prompt Template (Advanced)
    • Prompt Template for Agents
    • Configuring Agentforce

    Last reviewed: 27 Nov 2025 · Sources: Salesforce Certified Agentforce Specialist

    Shall I appear for Salesforce Agentforce certification exam after completion of Salesforce Agentforce course?

    Our Salesforce Agentforce course covers all the topics that are required to clear Salesforce Agentforce certification. Trainer will share Salesforce Agentforce certification guide, Salesforce Agentforce certification sample questions, Salesforce Agentforce certification practice questions.
    MindMajix certificate
    Zoom

    Salesforce Agentforce Training FAQs

    What system requirements do I need to meet to attend this training?

    You will need the following:

    • A laptop, tablet, or desktop computer
    • Zoom or Google Meet installation
    • Windows, macOS, or Linux operating systems
    • A stable, high-speed internet connection

    Do I need a Salesforce Agentforce license to attend the training?

    No, you don’t need a Salesforce Agentforce license to attend the training. Our trainers will support you in setting up the Salesforce Agentforce AI app development platform for hands-on practice.

    Do you accept learners from all countries?

    Yes, we accept learners from any country. Mainly, they must have Basic English communication skills for a practical learning experience.

    I don't have any industry experience. Can I still join the Salesforce Agentforce training?

    Yes, you can join. This training is designed for both beginners and advanced learners. Our trainers begin with Agentforce basics and then move on to complex topics, ensuring a smooth learning experience for every learner.

    Can learners from a non-technical background take this course?

    Absolutely. MindMajix delivers the training, simplifying technical concepts so non-technical learners can follow them effectively.

    I already have some experience with Salesforce Agentforce. Can I skip the basic modules?

    We can customize the course curriculum to align with your existing knowledge and learning requirements.

    What if I face difficulties in my learning process?

    You will receive continuous support from our trainers throughout the training. We offer additional hands-on exercises and learning resources to remove roadblocks in your learning process and improve your Salesforce expertise.

    Is there a maximum batch size for this training?

    We maintain flexible batch sizes. We offer one-on-one training based on your convenience.

    How do you assign trainers for this Salesforce Agentforce course?

    Most MindMajix trainers have over 10 years of industry experience. Our Salesforce Agentforce trainer also has extensive experience leveraging and maintaining Salesforce AI and automation solutions at leading MNCs.

    How much importance do you place on hands-on training in this online Salesforce Agentforce course?

    MindMajix emphasizes hands-on training through labs, real-time projects, and case studies. It helps you gain strong practical expertise in the Salesforce Agentforce platform.

    How do you deliver hands-on projects in the training?

    We provide you with many of the latest, real-time Agentforce projects to boost your practical knowledge. Our dedicated trainers will guide you closely to complete the projects.

    Do you provide support if technical issues arise during the training?

    Yes, our technical support team is available to resolve your technical issues promptly.

    What is the format of the final assessments that you conduct at the end of the training?

    The final assessments consist of multiple-choice questions to examine your Salesforce Agentforce proficiency.

    Does your Salesforce Agentforce online course guarantee a job?

    We don't guarantee job placement. However, we offer career support in the following ways.

    • Helping you build a strong portfolio highlighting your Agentforce skills
    • Conducting mock interviews, preparing you for Agentforce interviews
    • Sharing your profile with companies looking for Salesforce Agentforce professionals.

    What if I miss a training session?

    You can access recorded sessions of any missed classes in our LMS at any time.

    How can I contact your support team?

    You can reach out to our support team by phone, WhatsApp, or through the contact form available on our website.

    What is your typical response time for addressing queries?

    Our support team responds to all learner queries as quickly as possible.

    What is the validity period of the Salesforce Agentforce course completion certification?

    MindMajix's Salesforce Agentforce course completion certificate is valid for life.

    What payment methods do you accept for training fees?

    We accept payments through debit/credit cards, net banking, and UPI for your convenience.

    How long can I access the self-paced pre-recorded videos in the LMS?

    You will have access to the self-paced, pre-recorded Salesforce Agentforce online training videos for one year. You can continue the access annually at a discounted rate.

    More general questions? See our FAQ ↗
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    How to prepare for a career in Salesforce Agentforce

    Learn, practice & Master Salesforce Agentforce Concepts
    ✓Attend classes & Demonstrate your proficiency in use cases & Lab Assignments
    Enhance Your Professional Profile
    ✓Craft an attractive resume and LinkedIn profile with personalized advice.
    Access Career support
    ✓Leverage dedicated guidance to successfully navigate the Salesforce Agentforce job market
    Path
    Earn a Valued Certificate
    ✓Elevate your resume with a Course Completion Certificate from Mindmajix that stands out!
    Mock Interview
    ✓Experience real-time interview simulations with Mindmajix SMEs
    Qualify for in-demand job titles
    ✓$140,000+ median U.S. salary for Salesforce Agentforce Professionals. Apply for : positions -

    Hear From Our Learners

    Salesforce Agentforce Training Resources

    Salesforce Agentforce Interview Questions

    Salesforce Agentforce Interview Questions

    Access comprehensive Salesforce Agentforce interview questions and answers to prepare for your next job opportunity. Practice with real-world scenarios and expert tips.

    Try it out
    Salesforce Agentforce Resume Templates

    Salesforce Agentforce Resume Templates

    Download professional Salesforce Agentforce resume templates tailored for industry roles. Includes sample resumes, formatting guidelines, and best practices.

    Try it out
    Salesforce Agentforce Practice Quiz

    Salesforce Agentforce Practice Quiz

    Test your Salesforce Agentforce knowledge with our interactive quizzes. Features multiple-choice questions, instant feedback, and detailed explanations.

    Try it out

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