OpenText Interview Questions

OpenText has a market capitalization of $9.18, which is quite surprising and shows how the company ranks. Being a tremendous product-based company OpenText aims to empower the organization with solutions in data processing, enabling digital transformation and eventually streamlining business processes. 

As OpenText continues to grow and expand, the career opportunity seems bright in this. So, if you expect to secure a good salary with a happy life, prepare well for the OpenText interview. We know the competition and challenges you would face while preparing, so we have listed the OpenText Interview questions to help you crack the job immediately.

• Freshers
• Experienced
• FAQs
• Tips 

Top 10 Frequently Asked OpenText Interview Questions

1. Why do you want to work at OpenText?
2. What is the difference between Big Data, Artificial Intelligence, and Analytics?
3. Describe your technical background.
4. Which programming language are you familiar with?
5. When do you consider a project to be finished?
6. What do you understand about EIM?
7. List some of your most significant weaknesses.
8. What questions are asked in an OpenText interview?
9. Is OpenText a SaaS or PAAS?
10. What is OpenText in Salesforce?

OpenText Interview Questions For Freshers

1. How would you define Enterprise Information Management?

Enterprise Information Management (EIM) is a way for organizations to collect and analyze data so they can make more informed decisions. Businesses can improve their operations and gain a competitive advantage by using technology, processes, and systems to collect, store, secure, and organize data. EIM also allows organizations to bring together data from different sources, giving them a complete view of their information and enabling them to make better decisions faster. 

If you want to enrich your career and become a professional then enroll in "OpenText Training". This course will help you to achieve excellence in this domain.

2. Tell about your experience working with SaaS and PaaS applications?

At my previous company, I had the opportunity to work with both SaaS and PaaS applications. When I was first hired, my team used SaaS apps like Salesforce for CRM software and Google Apps for Business for email. These tools helped my team manage client relationships and sales opportunities. Later on, I began using PaaS tools like Microsoft Azure and Amazon Web Services (AWS) for certain project needs. These tools were beneficial because they allowed me to focus on the project itself, rather than having to manage the servers.

3. Do you have experience working with cloud computing?

In my previous position as an IT professional, I was in charge of installing and maintaining the company's servers, including installing new hardware and software, monitoring the servers for potential issues, and seeing that they were running without interruptions. In addition, I needed to collaborate with other departments to ensure the needs of their employees were being met.

4. Why do you want to work at OpenText?

"I'd like to work at OpenText since I believe that technology may improve people's quality of life. OpenText has been in the business since 1999, offering software solutions for the enterprise that help businesses with managing their information more efficiently, and looking forward to the opportunity to contribute to such a forward-thinking and innovative organization."

5. How will you approach a customer, who was unhappy with their software?

Firstly I am going to apologize for their experiences using our software. Then, I would inquire about what they required from me to rectify the situation. If they requested an immediate refund, I would immediately issue one. If they needed more education, then I'd be willing the services of an expert at their office for no cost. If they require anything I am here to help make things right".

6. Do you ever worked in an environment where you had to adapt quickly to change?

In my last job, I was involved where we had to alter our approach completely due to a new idea. The client's requirements changed midway through the project which required us to end our work and start again. We ended up taking more time than anticipated to finish the project, but I felt it was important to deliver the client's desired outcome. Eventually, they were impressed with the result.

7. What is the difference between Big Data, Artificial Intelligence, and Analytics?

Big Data is characterized by its vast size and large variety, making it hard to analyze using traditional techniques. Due to its immense size and intricate nature, it is usually too overwhelming for traditional data processing software to manage. Big Data is usually processed using powerful computers and algorithms to gain valuable insights and patterns.

Large amounts of data are analyzed using analytics. They guide us in recognizing patterns and trends in data so that we can use this information to improve our business operations.

Artificial intelligence (AI) is a type of advanced analytics. AI uses algorithms to process and learn from large amounts of data, permitting the system to forecast upcoming scenarios based on past experiences.

8. Share an example of how you worked effectively under pressure.

In my last work job, I was responsible for managing many multiple projects at the same time. One of our clients once asked for an update on their project before the deadline. I met with my team members right away to discuss what we could do to finish the project by the deadline. We decided to stay late to ensure the client received the important information. We were able to deliver the report to the client ahead of schedule thanks to the extra time we spent.

9. Which programming language are you familiar with?

I have a strong understanding of Java and C++, which were taught to me in college while studying computer science. I'm now looking to expand my skill set by taking online courses in Python, as this language is widely used for enterprise information management systems.

10. Describe your technical background.

I have done my graduation in Computer Science from State University and earned my Certified Professional Developer (CPD) certification after completing an online course with Open University I am also an expert in Java, C++, and Python.

11. Are you comfortable working on large teams?

Being all part of a group, I will select teams with more members because it's easier to track down people with experience in specific fields. In my previous job, I was part of twenty testers, developers, and quality assurance experts. We collaborated efficiently and quickly to solve issues. I believe that OpenText is a company with a similar culture where collaboration is appreciated.

12. When was a time when you were working on a team project that did not go well? How did you handle it?

In my last job as an EIM consultant, I was on a project that involved the creation of the database of one of my customers. Our team comprised different expertise sets, including myself, an expert in managing data. One consultant needed to gain much database experience, so they were charged with creating an interface for users.

13 Tell me about your sales process.

"I explain our services and products, by showing them how we can meet their demands, after learning about their wants. If they're interested in our services, I'll set an appointment for a demonstration and/or training with one of our specialists. In the following demonstration, I'll inquire if they have any concerns and set up an additional appointment to review the price."

14. What would you do next if you need help making a sale?

I've worked with a customer who was wary of our solution because they already had an alternative EIM solution. They asked me questions about their current system and discovered they benefited little. I explained why OpenText's solutions are more efficient than the other available systems. The client was willing to give us a go and signed an agreement with us."

15. Example of a time that you had to face adversity and overcome it.

In my last job as an IT Manager, I was tasked with addressing an outage on a server that caused several of our systems to shut down. It was a difficult situation due to the fact that there were a lot of problems happening all at once. But, I was aware that I had to prioritize the problems and concentrate on fixing them one at a time. one. After analyzing what was going on, I decided that the problem was caused by the power surge. I worked with my team members to solve the issue. "

OpenText Interview Questions For Experienced

1. Write a Java program for a giver array A of N integers, and return the smallest positive integer (greater than 0) that does not occur in A.

Here is the code for a giver array of n integers that returns the above answer

2. How have you handled obstacles you've faced during information-gathering processes as a technical writer?

How to Respond

To effectively document and write about software products, data gathering from experts in the field will be an essential aspect of your job if you are hired for this position at OpenText. As you've likely encountered throughout your job, the gathering of information process is often among the more challenging procedures encountered during an enterprise. In this case, the interviewer will want to learn about your challenges in similar situations and how you dealt with them. It will help them understand how you'll work in a team to overcome these challenges if hired for the post.

• Example of the First Response

"I try to speak with as many reputable sources as I can because gathering knowledge is such a critical part of my final assignments," the student said. Designers, design engineers, engineers in automation, and other professionals fall into this category. Managing time with busy people is one of the most difficult issues I frequently face. To reduce the time required for information gathering, I am obvious when communicating with important leaders I wish to meet with to complete an assignment. I make certain that my candor is always appreciated. As with any challenge we face at work, I've discovered that being honest and direct is the best way to deal with it."

• Second Answer Illustration

"A lack of expectations from the professionals I interact with throughout the process is one of the most frequent difficulties I've run into in my current position as a technical writer,". To improve this over time, I've developed a set of general expectations that I share with people ahead of our meetings to help them prepare information. This approach not only helps me get more relevant information up front, but it also significantly speeds up the information process."

3. How would you control a situation where a colleague was challenging to work with?

How to Answer

In the team-based atmosphere at OpenText, departments with different skills and backgrounds can often have different viewpoints, leading to conflict between co-workers. I have focused on developing mutual understanding and respect when encountering difficult co-workers. I have done this by actively listening to their concerns and validating their feelings. I then come up with solutions that take both of our perspectives into account. I have fostered a positive working relationship with my co-worker by proactively addressing the conflict in this manner.

• 1st Answer Example

" I've seen disagreement occurring at the workspace. In the instances, I've witnessed conflicts have resulted from extremely open-minded individuals offering their opinions in certain situations and two people who aren't the same thing. It happened to me recently when I was in the process of planning an upcoming project. One of our UX Designers and I disagreed over the design of the new software rollout we were working on. It was beneficial for us to discuss our ideas and write down the pros and cons of our suggestions. I remained open to hearing her viewpoint and she was able to do exactly the same for me on my side. The result was that we came together to reach a wonderful compromise at the final."

• 2nd Answer Example

Last year, a new engineer joined our team after completing a work experience placement with us. He expressed concerns about his skill set and limitations during his first day. As his mentor, I took the initiative to meet with him and clarify the expectations of engineers in our team. To ensure his success, I gave him a rundown of what each engineer on the team is expected to do. I also stressed that the goal was not to delegate fewer responsibilities but to have engineers with experience who could handle any task and adapt to new ones as needed. I explained that this strategy could benefit his career goals. The new engineer appreciated how I explained the expectations to him, as I underlined the long-term benefits of this approach for his professional goals. My approach of being transparent and professional when working with colleagues with different perspectives or limitations can lead to a positive and productive work environment.

4. When do you consider a project to be finished?

How to Answer

When answering this question, understand what the worker is genuinely asking. They are waiting to see where you think the project is finished, whether that is when it's completed and all testing is done or whether you think projects are ongoing and require constant work. The question can be tricky as many companies believe a project never ends, and be sure to explain with your answer to back up your trust.

• 1st Answer Example

"In my mind, a project is never finished. Once it's rolled out, upgrades will have to be performed, quality checks will have to be completed, and the product will eventually change based on customer needs, new technologies, and market trends. We must consider all of this when working on a project and maintaining the product that was created as a result of the project."

• 2nd Answer Example

I should let you know that I have a label on my criminal record. I have a DUI from 1998. Since then, I have kept a clean record and am willing to submit to any type of background check you require."

5. How do you stay organized and on track when simultaneously working on multiple projects or duties?

How to Respond

You will likely be expected to manage multiple projects concurrently in this role with OpenText. Your ability to plan, manage deadlines, and handle high-demand items that arise regularly will be critical to your success in this role. Your interviewer is interested in hearing how you plan for success. There are no right or wrong answers, whether you use an electronic tool or a written list, as long as you can demonstrate in your answer that this method works well for you.

• Example of the First Response

In order to give myself some freedom in every project I work on, I set early personal targets and benchmarks to fulfill deadlines. To accomplish this, I advocate using the Microsoft Outlook calendar and tasks functions to help me stay organized. This method allows me to stay on track with multiple projects while also giving me wiggle room each day to deal with the high-needs fires that do arise in this job."

• Second Answer Illustration

To remain focused, I usually think about my future endeavors and achievements, also when I get to work the coming day I go over my emails from the former evening so that I can acclimate my task list for the day as demanded. I generally devote two hours per day to long-term design needs, while spending the maturity of my time on short-term requirements."

6. What are the crucial steps you take in the data validation process in your current work?

Some key steps I take during the data validation process:

• Data cleaning removes errors from data, such as missing values, duplicates, or incorrect data types.
• Data normalization converts data into a standard format that can be quickly processed and analyzed.
• Data profiling is the process of analyzing data to identify patterns or anomalies.
• Data splitting is separating data into training, validation, and testing sets.
• Data augmentation improves the model's accuracy and generalization.
• Data validation is essential in the machine learning workflow because it ensures the model's accuracy and reliability.

7. Create a Java programme that produces the smallest non-negative number whose individual digits add up to N given an integer N.

Here is the code for a given integer N, and return the smallest non-negative whose individual digits sum to N:

8. List some of your biggest weaknesses.

My biggest weakness is time management. I usually need to catch up because I get distracted by new projects or ideas. However, I have begun using an app on my phone to help me remain focused on the task. It helped me become more organized."

9. Are you able to travel for this position?

"I am happy to travel for work as long as I get reimbursed for my expenses. I've previously traveled for work. OpenText hired me last year to help train new employees in our European office. 

10. What do you understand about EIM?

EIM is the Enterprise Information Management system that helps companies manage their data more efficiently. I've used OpenText products and found them extremely useful to businesses as they permit users to guide all their company's data in one place. It can save time and money as it eliminates purchasing several systems.

11. Explain the type of work environment do you thrive.

I thrive in an open-concept office where I can collaborate with my colleagues. I also prefer working for a company that allows me to balance my personal and professional lives. In my previous position, I worked from home one day per week, which allowed me to run errands during the day while still getting my work done."

12. Tell me about your sales process.

"I always begin by listening to my client and learning about their needs. I then go over our products and services in-depth, demonstrating how we can meet their needs. If they are interested, I will arrange for a demonstration or training session with one of our experts. I ask if there are any questions after the demonstration and schedule a follow-up meeting to discuss pricing."

13. List some of your most significant weaknesses.

My biggest weakness is time management. I usually need to catch up because I get distracted by new projects or ideas. However, I have begun using an app on my phone to remain focused on the task. It`s helped me become more organized."

14. When was a time when you were working on a team project that did not go well? How did you handle it?

"In my last job starting an EIM consultant, I was involved in an assignment that involved the creation of the database of one of my clients. Our team comprised different expertise sets, including myself, an expert in managing data. 

15. Tell me about your strengths.

My strengths are my hardworking, quick learning, and discipline and I am a good team player.

FAQs For OpenText

1. How many interview rounds are in OpenText?

The number of interview rounds in OpenText depends on the role you appear for. On average, 2 – 3 rounds of the interview are involved in the majority of the roles, including – Initial screening and technical rounds followed by the HR round.

2. What questions are asked in an OpenText interview?

OpenText interview questions focused on the following aspects of the candidate:

• Technical knowledge
• Prior Work Experience
• Problem-Solving Ability
• Practical Applications
• Contribution of candidates in companies.

3. What exactly does OpenText do?

Opentext is a software company that develops products to solve various data-oriented operations of an organization. It helps manages and organize the business through its products which empower businesses to compile data.

4. Is OpenText owned by SAP?

No, SAP does not own it but collaborates with SAP and other companies.

5. Is OpenText a CRM?

No, OpenText is not a CRM.

6. Is OpenText a SaaS or PAAS?

OpenText developed products that offer both SaaS and PaaS solutions to businesses.

7. What database does OpenText use?

Databases used by OpenText are – Microsoft SQL Server, Oracle, and PostgreSQL

8. Is OpenText a B2B company?

Yes, OpenText is a B2B company.

9. What is OpenText in Salesforce?

OpenText in Salesforce is responsible for providing enhanced data management capabilities to its users.

10. Is OpenText suitable for freshers?

Yes, OpenText is an excellent option for freshers interested in handling and managing data. 

11. Is OpenText an application?

No, OpenText is a Canadian Based company that offers various enterprise solutions by developing applications

Tips For OpenText Interview Questions

Before the interview, thoroughly research OpenText, which will help you understand its products, services, and company culture. 

Tip #1: Check the website, social media accounts, and other sources to gather information about the company you are interviewing.

Tip #2: Review the job description carefully and identify the essential skills and qualifications required for the role. Prepare your answers around those skills and requirements.

Tip #3: Update your resume and relevant skills and experience that align with the job.
 
Tip #4: Prepare and practice answering common interview questions related to OpenText, the job role, and the industry.
 
Tip #5: Polish your soft and technical skills before the interview to explain why they should hire you.
 
Tip #6: Be confident and smile lightly, not letting your fear or nervousness break out. 
 
Tip #7: Please stick to your terms, discuss them for a straightforward conversation, and tell the company what you expect from the job.
 
Tip #8: Following the interview, send a thank-you email to demonstrate your interest in the role and your appreciation for the interviewer's time.

Conclusion

OpenText is one of the famous software companies specializing in streamlining enterprise information and organizations driven majorly by data. Since it has captured a vast tech industry and counting on higher heights with its unique products, the demand for skilled professionals is increasing extensively. To help you prepare for an OpenText interview, we have compiled a list of 30 top OpenText interview questions and answers.

Preparing well for the interview is essential to make a good impression on the interviewer. Moreover, having a good understanding of the company's products and services and the industry trends can be very helpful in competing with other candidates. To learn more, have a look at our Google "OpenText Training"