ServiceNow Training Online — CSA + CAD Certification Course (2026)

Learn and master all the essential skills to become a ServiceNow ITSM expert within the 35-hour Mindmajix virtual ServiceNow training program.
 
Formats: Instructor-led cohorts on Zoom/Meet / on-demand videos.
Outcomes: Hands-on labs & projects, Servicenow CSA & CAD Exams-mapped practice
Job roles you can apply for post-training: ServiceNow Admin/Developer/Consultant.
Join the cohortGet instant access (self-paced)
(4.8)
5201 learners
Trusted by 130+ corporates
Join the cohortGet instant access (self-paced)
ServiceNow Training Online — CSA + CAD Certification Course (2026)

Course Features

100% Money back guarantee
  • Real-time Use cases

  • 24/7 Lifetime Support

  • Certification Based Curriculum

  • Flexible Schedules

  • One-on-one doubt clearing

  • Career path guidance

ServiceNow Course Overview

MindMajix’s ServiceNow training equips you to create ServiceNow gauges, customize the home page, define CSS properties, and more. You will learn to use the workflow editor effectively to create workflows. You will gain hands-on expertise through labs, real-time projects, and case studies, and become a skilled ServiceNow professional.

After completing the online ServiceNow training, you will gain the skills to:

  • Import data into ServiceNow, transform maps, and automate data loading
  • Create groups, users, and departments, and customize user profiles. 
  • Define templates, notifications and log emails
  • Create ACL scripts at the table and field levels
  • Debug business rules and ACLs in ServiceNow
  • Enable Single Sign-On (SSO) and LDAP integrations
Course Duration
  • Instructor-led live online – 35 hours
  • Self-paced – 35 hours
Lab environment We will guide you in setting up the free-trial ServiceNow platform.
Post-Training Support
  • Mock Interviews
  • Resume and LinkedIn profile building
  • Job search assistance program

 

ServiceNow Training
demo play

Course Coverage

Course Eligibility | ServiceNow

Who Should Attend ServiceNow Training?

No IT degree needed. Whether you're configuring your first incident form or migrating from Salesforce/SAP — MindMajix has a structured path for you.

Choose your profile view
For Freshers & Career Switchers
Zero IT experience? You're in the right place.
ServiceNow is a low-code platform — you'll configure your first incident form in the very first session. MindMajix starts from absolute zero with no coding, Linux, or prior IT exposure needed.
Who is this for
Fresh GraduatesCareer SwitchersSupport ProfessionalsQA TestersOperations ProfessionalsSpreadsheet Users
Prerequisites - What You Need
  • Basic computer literacy — comfort with browser, files, and email
  • Comfort with web-based interfaces — ServiceNow runs entirely in-browser
  • No programming, database, or IT background required at all
  • 1–2 hours of daily practice — consistency matters more than background
For Working IT Professionals
Already in tech? Fast-track to CSA & CAD.
Your IT background is a direct advantage. Developers, admins, and ITIL practitioners accelerate through foundations and dive deeper into scripting, IntegrationHub, and Flow Designer.
Who is this for
ServiceNow DeveloperSystem AdministratorsBusiness AnalystsBusiness AnalystsCloud ProfessionalsApplication Developers
Helpful Background (Not Mandatory)
  • Any database experience (SQL / RDBMS) — concepts transfer directly to ServiceNow tables and dot-walking
  • JavaScript fundamentals — speeds up Business Rules, Client Scripts & Script Includes
  • REST API / JSON familiarity — applies directly to IntegrationHub and outbound integrations
  • ITIL 4 awareness — accelerates ITSM, CSM & HRSD module mastery
85%
Fortune 500 companies run on ServiceNow — driving consistent enterprise hiring demand
4–6 Wks
Average time for IT professionals to reach CSA certification readiness
20–40%
Average salary uplift reported by certified ServiceNow professionals over non-certified peers

YOUR LEARNER JOURNEY - From Enrolment to Employment

How to Prepare for a Career in ServiceNow

Six guided stages take you from your first training class to your first offer — each one backed by a specific MindMajix support service.

Stage 1

Enrol & Get Set Up

Pick live online or self-paced, and set up a free ServiceNow Instance so you practice from day one.

  • Live or self-paced
  • 1-year LMS access
  • Agile & Scrum add-on
Stage 2

Learn & Build Real Skills

Master ServiceNow concepts with 35 hrs of current-release content, applying every concept in hands-on labs and real-time projects throughout.

  • Instructor-led + labs
  • 1-on-1 doubt clearing
  • Recording access
Stage 3

Earn Your Certificate

Clear the assessments for your shareable MindMajix completion certificate. Modules map to official ServiceNow exam topics for exam-aligned prep.

  • MindMajix certificate
  • Practice questions
Stage 4

Polish Your Profile

Turn skills into a profile recruiters notice — build an interview-ready resume and a strong LinkedIn presence using proven ServiceNow templates.

  • Resume building
  • LinkedIn optimisation
  • Resume templates
Stage 5

Practice Interviews

Walk in already rehearsed. Sit structured mock-interview rounds with experienced SMEs and get focused feedback on your ServiceNow skills and scenario questions.

  • Real-time Scenarios
  • Personalised feedback
  • ServiceNow mock interviews
Stage 6

Land Your Role

Apply with confidence using job-search assistance and referrals to hiring partners across India & the USA. (Career support provided; placement not guaranteed.)

  • Job-search assistance
  • Hiring-partner referrals
  • Role guidance

Start the journey today - choose the format that fits you.

Service Now Training Curriculum

MindMajix’s servicenow course curriculum is designed by subject matter experts to provide in-demand ITSM skills to learners. We deliver training based on the latest ServiceNow Australia release (Q2 2026) to ensure you have up-to-date ITSM skills.

Topic-wise Content Distribution

Introduction To Servicenow

In this ServiceNow course introduction module, you’ll be going into how ServiceNow came into the ITSM sector, as well as how it's grown to become a full-fledged enterprise cloud solution.

  • What is a ServiceNow?
  • Why and who can User Servicenow
  • Concept of Cloud Computing in Servicenow
  • Introduction to ITIL Foundation
  • Navigation and Users
  • Helpful Portals
  • Releases

Creating Homepage

Find out how to customize a ServiceNow homepage, create gauges, define CSS properties, etc., through this ServiceNow Training Module.

  • Creating Gauges
  • Define CSS Properties, UI Properties
  • Change Visibility of Homepage and Banner

Tables, Form, Dictionary

In this ServiceNow Certification Course module, you’ll discover why tables, forms, and dictionaries in ServiceNow are so important and become aware of how to use them.

  • Creating Application, module
  • Creating Table
  • Personalizing form and table layout 
  • Creating Section View
  • Dictionary Overrides
  • Reference Qualifiers
  • Related Lists

Update Set’s creation

Acquire the knowledge you need to easily get started with Update sets through this online ServiceNow Training module.

  • Creating an Update Set
  • Merge update set
  • Retrieve Update set in another instance

Creating workflow in Servicenow

Get an introduction to workflow, find out how it works, what it can do, and how it can benefit you through this module.

  • Workflow editor and workflow scripts
  • Workflow activities and workflow context
  • Workflow stages, Transitions

Service catalog management

With this ServiceNow module, learn to create Service catalogues, customize services, and much more.

  • A user of Service catalogue, Back and end execution 
  • Creating catalogue item, record producer, order guide
  • Create RITM and catalogue task
  • Attaching workflow to catalogue items

Importing data in Service Now

In this ServiceNow Online Training Course Module, you’ll discover what are the major steps involved in importing data into ServiceNow.

  • Data Sources
  • XML Report
  • Transform Maps
  • Schedule data import
  • Import sets
  • Transform Scripts
  • Data Load automation

User Administration

This ServiceNow course module discusses how to create users and associate them with groups. You’ll also learn how to assign roles to users and groups.

  • Creating groups
  • Users and Departments
  • Concept of delegation
  • Customizing user profile
  • Roles & group membership
  • Fetch detail of logged in user

Email Notification

Learn how to trigger email notifications in ServiceNow with this interactive ServiceNow Course Module.

  • Defining a template
  • Define notification
  • Email Logs
  • Introduction to SMTP and POP mail Servers
  • Trigger email and even

Create SLA & Schedule

In this ServiceNow Training Course Module, you’ll learn how to create schedules within SLA quickly and precisely.

  • SLA Definitions
  • SLA Properties
  • Attach SLA to tasks
  • Create Schedule and child Schedule

Hands-on ServiceNow Projects

Our ServiceNow Training course aims to deliver quality training that covers solid fundamental knowledge on core concepts with a practical approach. Such exposure to the current industry use-cases and scenarios will help learners scale up their skills and perform real-time projects with the best practices.

  1. Fire Department Tracking System

  2. Travel Booking System

  3. Delight the Customer - Winger Services


ServiceNow Certification

Course Completion Certification:

We will issue the ServiceNow course completion certificate upon your successful completion of quizzes and assessments.

  • The certification showcases your ITSM skills to employers and helps you gain industry recognition.
  • It is a shareable certificate—you can add it to your LinkedIn profile to stand out from the competition.

 

ServiceNow Official Certifications:

Most of our course modules align with the ServiceNow CSA & ServiceNow CAD exam topics, as shown in the table below, which helps you prepare effectively for the certification exams and pass them.

 

Certification Exam Exam Topics MindMajix Course Modules
ServiceNow Certified System Administrator Platform Overview and Navigation
  • Introduction to ServiceNow
  • Creating Homepage
  • Tables, Form, Dictionary
  • Service Portal
Configuring Applications for Collaboration Tables, Form, Dictionary
Database management and platform security
  • Tables, Form, Dictionary
  • Access Control List
  • Importing Data into ServiceNow
Self-Service & Process Automation
  • Service Catalog Management
  • Creating workflows in ServiceNow
  • Flow Designer
  • Service Portal
Data migration and Integration
  • Update Set’s creation
  • Scripting





ServiceNow Certified Application Developer (CAD)
Designing and Creating an Application
  • Creating Homepage
  • Tables, Form, Dictionary
  • Service Catalog Management
Application User interface Creating Homepage
Security and Restricting Access
  • Access Control List
  • User Administration
  • SSO & LDAP Integration
Application Automation
  • Scripting
  • Flow Designer
  • Create SLA & Schedule
  • Schedules Jobs
  • Email Notification
Working with External Data
  • Importing Data
  • Introduction to Web Service
  • SSO & LDAP Integration

 

Sources: ServiceNow CSAServiceNow CAD.

 

Shall I appear for ServiceNow certification exam after completion of ServiceNow course?

Our ServiceNow course covers all the topics that are required to clear ServiceNow certification. Trainer will share ServiceNow certification guide, ServiceNow certification sample questions, ServiceNow certification practice questions.
MindMajix certificate
Zoom

ServiceNow Instructor

Learn from the certified and real time working professionals.

instructor

Training by

Vijay , having 16+ yrs of experience

Specialized in:
ServiceNowCyber SecurityData ScienceML

Vijay has 16+ Years of real-world industrial experience in IT and has implemented numerous ServiceNow projects for businesses across various verticals. He has trained more than 1,000 students in the ITSM and Cyber Security domains.

logoTraining Options

Choose how you learn best

Both options cover the full curriculum and include most of the certification topics

Most flexible

Self-paced

35 hrs

Learn anytime, at your own pace — complete the course in weeks or months.

What you get
  • 35 hours of ServiceNow Training videos
  • Curated and delivered by SME
  • Hands-On Lab sessions
  • Resources/materials
  • Sample Resumes
  • Get one year access to the LMS
  • Community forum support
  • Free Agile & Scrum add-on course
Not included
  • Live instructor & Q&A sessions
  • 1-on-1 doubt clearing calls
  • Mock interview & resume review

20% Off

9,000

Rs 11,250

Get Full Access

Most Popular

Live online (instructor-led)

35 hrs

Real-time classes with a certified expert — ask questions, get instant feedback, and walk away job-ready

Everything in self-paced, plus
  • Live Zoom/Meet sessions with instructor
  • 1-on-1 doubt clearing sessions
  • Live project walkthroughs
  • certification guidance
  • Mock interviews with SME panel
  • Resume & LinkedIn profile review
  • Job referral to hiring partners
  • Session recordings to rewatch anytime
  • Agile & Scrum add-on course free
Next batch starts
Jun20
Jun 20 - Jul 05Next batchIST (IND)

07:30 AM IST · Weekend · Only 4 seats left

20% Off

19,999

Rs 24,999

ServiceNow Training Schedule

35 hrs · Live online · Recordings included

Weekend (Sat-Sun)

Jun 20 - Jul 05

3 weekends · 35 hrs total

Time07:30 AM IST
ModeLive online

Zoom / Google Meet

Weekday (Mon-Fri)

Jun 23 - Jul 08

2 weeks · 35 hrs total

Time07:00 AM IST
ModeLive online

Zoom / Google Meet

Weekend (Sat-Sun)

Jun 27 - Jul 12

3 weekends · 35 hrs total

Time08:00 PM IST
ModeLive online

Zoom / Google Meet

Weekday (Mon-Fri)

Jun 30 - Jul 15

2 weeks · 35 hrs total

Time07:00 AM IST
ModeLive online

Zoom / Google Meet

i

Need a different time? We offer and at any timezone. Contact a course advisor to set one up.

For Corporates

Empower your team with new skills to Enhance their performance and productivity.

Corporate Training

  • Customized course curriculum as per your team's specific needs
  • Training delivery through self-Paced videos, live Instructor-led training through online, on-premise at Mindmajix or your office facility
  • Resources such as slides, demos, exercises, and answer keys included
  • Complete guidance on obtaining certification
  • Complete practical demonstration and discussions on industry use cases
Learn MoreContact us

Served 130+ Corporates

Corporate Clients
Honest Comparison

MindMajix ServiceNow Training
vs Other Institutes

We believe in transparency. Here's how MindMajix stacks up against typical ServiceNow training providers so you can compare value, support, and practical depth clearly.

Our CourseMindMajix

ServiceNow Training

(4.8)
learners5201 learners
Other Institutes

Generic ServiceNow Training Providers

Avg rating3.2(avg. across providers)
CurriculumCourse Content

Aligned to the Australia (Q2 2026) release— covers ITSM, ITOM, CSM, HRSD, GRC, App Engine and Flow Designer, Now Assist AI

Current release-aligned

Often built on Washington/Vancouver-era material — skips newer areas like Now Assist, Agentic AI and CSDM.

Outdated syllabus
CurriculumHands-On Lab Access

Sandbox-style practice with guided exercises, projects, and replay-friendly learning support included.

Included at no extra cost

Slides-first teaching with restricted lab time or paid add-on practical access.

Limited / paid extra
InstructorTrainer Credentials

Certified trainers with real implementation experience and structured teaching support.

Verified expertise

Trainer quality varies widely and may depend on availability rather than specialization.

Varies widely
InstructorTrainer Continuity

One assigned trainer for the entire batch — no mid-course handoffs or shifts in teaching style.

Single trainer

Multiple trainers rotate across modules, breaking the flow and continuity of learning.

Frequent rotation
SupportDoubt Clearing

Ongoing help through trainer sessions, community support, and guided clarification after class.

Extended support

Support often stops after sessions, leaving little structured post-class help.

No post-training help
PlacementJob Assistance

Resume reviews, mock interviews, hiring guidance, and practical interview preparation support.

Active placement support

Placement support is often limited to generic guidance or an email list.

Mostly nominal
PlacementMock Interviews

Structured mock interview rounds with domain-focused feedback before interviews.

Included

Students are usually expected to prepare independently without guided mock rounds.

Not included
ScheduleBatch Flexibility

Weekday, weekend, and flexible learning paths with guidance on the best fit.

Fully flexible

Fixed schedules with fewer alternatives once a batch begins.

Limited options
CertificationExam Preparation

Multiple mock interviews with experienced consultants — covering CMDB, scripting and scenario-based questions.

Interview-ready

No structured interview prep — learners face technical rounds without practice.

Not included
ValuePrice Range

One transparent fee covering live training, hands-on projects, certification guidance and placement support.

All-inclusive pricing

Lower headline fee, but projects, mock tests and placement help are billed as separate add-ons.

Hidden add-on costs
ValueRecording Access

Long-term access to recordings & study materials for Live Online training mode and One Year of access for Self-paced Videos learning mode.

Lifetime-style access

Access is often time-limited and may not include refreshed supporting material.

Time-limited access
Curriculum

Course Content

MindMajix

Aligned to the Australia (Q2 2026) release— covers ITSM, ITOM, CSM, HRSD, GRC, App Engine and Flow Designer, Now Assist AI

Current release-aligned
Other Institutes

Often built on Washington/Vancouver-era material — skips newer areas like Now Assist, Agentic AI and CSDM.

Outdated syllabus
Curriculum

Hands-On Lab Access

MindMajix

Sandbox-style practice with guided exercises, projects, and replay-friendly learning support included.

Included at no extra cost
Other Institutes

Slides-first teaching with restricted lab time or paid add-on practical access.

Limited / paid extra
Instructor

Trainer Credentials

MindMajix

Certified trainers with real implementation experience and structured teaching support.

Verified expertise
Other Institutes

Trainer quality varies widely and may depend on availability rather than specialization.

Varies widely
Instructor

Trainer Continuity

MindMajix

One assigned trainer for the entire batch — no mid-course handoffs or shifts in teaching style.

Single trainer
Other Institutes

Multiple trainers rotate across modules, breaking the flow and continuity of learning.

Frequent rotation
Support

Doubt Clearing

MindMajix

Ongoing help through trainer sessions, community support, and guided clarification after class.

Extended support
Other Institutes

Support often stops after sessions, leaving little structured post-class help.

No post-training help
Placement

Job Assistance

MindMajix

Resume reviews, mock interviews, hiring guidance, and practical interview preparation support.

Active placement support
Other Institutes

Placement support is often limited to generic guidance or an email list.

Mostly nominal
Placement

Mock Interviews

MindMajix

Structured mock interview rounds with domain-focused feedback before interviews.

Included
Other Institutes

Students are usually expected to prepare independently without guided mock rounds.

Not included
Schedule

Batch Flexibility

MindMajix

Weekday, weekend, and flexible learning paths with guidance on the best fit.

Fully flexible
Other Institutes

Fixed schedules with fewer alternatives once a batch begins.

Limited options
Certification

Exam Preparation

MindMajix

Multiple mock interviews with experienced consultants — covering CMDB, scripting and scenario-based questions.

Interview-ready
Other Institutes

No structured interview prep — learners face technical rounds without practice.

Not included
Value

Price Range

MindMajix

One transparent fee covering live training, hands-on projects, certification guidance and placement support.

All-inclusive pricing
Other Institutes

Lower headline fee, but projects, mock tests and placement help are billed as separate add-ons.

Hidden add-on costs
Value

Recording Access

MindMajix

Long-term access to recordings & study materials for Live Online training mode and One Year of access for Self-paced Videos learning mode.

Lifetime-style access
Other Institutes

Access is often time-limited and may not include refreshed supporting material.

Time-limited access
1 / 11
MindMajixWins or ties in 9 of 11 categories
9/11

Industry-focused delivery with stronger support, consistency, and practical learning value.

Other InstitutesUsually win only on headline pricing
2/11

Lower upfront pricing can hide trade-offs in labs, trainer continuity, and support quality.

ServiceNow Training FAQs

Can a non-IT person learn ServiceNow?

Yes. ServiceNow is a low-code platform — many successful consultants started from B.Com, BBA, HR, or BPO backgrounds and now work at Capgemini, IBM, TCS, and Cognizant. The CSA exam tests platform concepts, not programming.

Do I need JavaScript before joining?

No — for the CSA admin track, zero coding is needed. JavaScript is introduced gradually in the developer (CAD) modules. The platform uses Flow Designer and visual builders for most workflows.

I know Salesforce — will this feel repetitive?

No. ServiceNow has a fundamentally different architecture — CMDB, GlideRecord, IntegrationHub, and ITIL-native workflows that Salesforce doesn't have. Salesforce consultants typically call this their most impactful platform addition.

What's the minimum qualification to enrol?

Any graduate (10+2+3 or above) from any discipline can enrol. The only real requirement is 1–2 hours of daily practice across the 8–10 week programme — consistency over background.

Why should I learn ServiceNow in 2026?

ServiceNow is a strong choice for a well-paying enterprise platform career, and hiring remains active. In India, administrators generally earn around ₹3–10 LPA depending on experience. In the US, the range runs roughly $26K–$177K per year. Demand is high because most large enterprises run business-critical workflows on ServiceNow. After certification, pay often rises quickly as you advance from admin to developer, CIS, and architect roles.

In India and the USA, ServiceNow skills can lead to roles such as ServiceNow Administrator, ServiceNow Developer, ITSM Consultant, Platform Developer, and ServiceNow Business Analyst. 

What ServiceNow roles can I apply for after this training?

After completing this ServiceNow training, you can apply for entry-level and intermediate roles, including ServiceNow Administrator, ServiceNow Developer, ServiceNow Consultant, ITSM Analyst, ServiceNow Support Engineer, Platform Developer, and ServiceNow Business Analyst.

With more project experience and certifications, you can advance to specialist roles. These include ServiceNow ITSM Consultant, Integration Specialist, CMDB/CSDM Consultant, ServiceNow Architect, or Application Development Consultant. The course builds your foundation in areas like administration, development, automation, workflows, access control, service catalog, and integrations. You will be able to confidently explain your skills in interviews.

Which certification should I take first: ServiceNow CSA or CAD?

The ServiceNow Certified System Administrator (CSA) certification is usually the best first step. It validates your knowledge of the Now Platform, administration, configuration, data management, security, self-service, and process automation. CSA is ideal for beginners, administrators, support professionals, and anyone starting a ServiceNow career.

After CSA, you can prepare for the Certified Application Developer (CAD) certification, which helps you grow into a ServiceNow developer role. CAD covers scripting, custom applications, data models, UI configuration, security, automation, and integrations. In simple terms, CSA helps you build a strong platform foundation. CAD 

What is the ServiceNow CSA/CAD exam format and cost in 2026?

ServiceNow CSA and CAD are official certification exams in ServiceNow’s certification ecosystem. As of 2026, ServiceNow University lists the exam registration cost at $300 USD each. 

MindMajix does not issue the official CSA or CAD certification. Our training helps you prepare with exam-aligned topics, practice questions, assessments, and trainer guidance. You will receive a MindMajix course completion certificate after completing the training requirements.

Is the curriculum updated for the latest ServiceNow release?

Yes. The course is developed by our SMEs on the current ServiceNow Australia release (Q2 2026). You will learn on today's platform. We refresh the curriculum each release cycle as ServiceNow ships new features.

When applicable, the trainer also covers newer platform concepts. These include AI-enabled workflows, Now Assist awareness, and best practices for recent releases. 

Will I get hands-on practice on a ServiceNow lab environment?

Yes, hands-on practice is a core part of MindMajix’s ServiceNow training. In the first sessions, the trainer guides you to set up a free ServiceNow Personal Developer Instance (PDI). You start practicing on a real instance from day one.

You will practice creating users, groups, roles, tables, forms, catalog items, workflows, flows, reports, dashboards, notifications, ACLs, import sets, transform maps, and basic integrations. 

What job assistance does MindMajix provide after training?

MindMajix provides career support to help you prepare for ServiceNow jobs. We do not guarantee job placement. Our support covers resume building, LinkedIn profile optimization, mock interviews, interview preparation, and guidance on confidently explaining ServiceNow projects or use cases. 

For those seeking jobs in India or the USA, our team helps you understand common role expectations and interview topics. We also cover practical project discussion points used in ServiceNow interviews.

TESTIMONIALS
What Learners say about Mindmajix
Quote

Mindmajix provides an excellent way to...

(5/5)

Mindmajix provides an excellent way to learn courses from certified trainers. The courses were well-structured and include self-learning, live classes, and assessments. The trainers are subject matter experts that connect to students effectively and are good at answering all the queries. The course content was excellent. I am also able to refresh my knowledge at my own comfortable pace. I contacted the support team regarding a technical issue and they helped me resolve it without any hassles. After going through all the sessions and completing all the requirements, I would recommend that everyone join Mindmajix and learn at your pace. Finally, I thank Mindmajix for providing a world-class environment to learn online

VC

Vanishree Ch

Student

Quote

Mindmajix has an impressive platform that...

(5/5)

Mindmajix has an impressive platform that enables learners to complete courses at their own pace. This is an excellent platform for working professionals who wish to acquire new skills. Incredible and amazing lectures. Mindmajix provides a great way to learn courses through online sessions. Trainers have excellent and in-depth knowledge about the subject. The support team was very supportive and easy to reach. Any time you need any help they are ready to provide it. I am also impressed with the teaching techniques and the material provided for better understanding. Thanks to Mindmajix and a big thanks to the support team as well.

PC

Prabodh Chandra

Student

Quote

I was searching for ServiceNow training...

(5/5)

I was searching for ServiceNow training locally but there were non available and that's when on google search i found MindMajix. Highly professional and flexible with timings. Plus the sessions were recorded so its to refer back when needed.
Positive
Quality, Professionalism

NJ

Nitin J

USA

Quote

I wanted to mention that I...

(5/5)

I wanted to mention that I really benefited from the ServiceNow training. I was really lucky to have an experienced and skilled trainer like Raj.
He has an in-depth knowledge about the subject and he has very good teaching skills. The topics were organized in such a way to make the students understand well.
Thank you Mindmajix and Raj for this wonderful experience. Looking forward to taking additional courses in future.
Positive
Communication, Quality, Professionalism, Value

SJ

Siby Joseph

USA

Quote

I have done Servicenow tool technical...

(5/5)

I have done Servicenow tool technical training from mindmajix. Trainer(Vijay Rebba) is very professional and has heaps of experience in Servicenow, best part is that he tries to explain every topic with live examples and creates scenarios on the go. His industry experience helps in understanding every topic from a professional's point of view and we get an idea how we could use this tool for client issues.
Overall very happy with Mindmajix (Sai) & Trainer (Vijay).

HS

Himanshu Singh

Bangalore

Quote

I am so impressed with "Mindmajix" online Platform

(5/5)

I am so impressed with "Mindmajix" online Platform. – I had took ServiceNow training and the content, the manuals which are actually usable, readable and understandable; and the instructors. If I ever need additional training, you will be my first choice!
Positive
Communication, Quality, Value

YS

yalagandula sharathsai

Bangalore

Quote

Recently i have completed Servicenow training...

(5/5)

Recently i have completed Servicenow training with trainer Mr. Lokesh. He is very knowledgeable, helpful throughout my course. I recommend trainer Mr. Lokesh and Mindmajix for servicenow training.

RG

Ramarao Gajula

Hyderabad

Quote

Mindmajix is a good place to learn Servicenow

(5/5)

Mindmajix is a good place to learn Servicenow. Vijay(trainer) is a good teacher, and teaches you till you understand and clears your doubts if you ask him multiple times. You’ll get the class recordings on a daily basis and you can revisit it anytime you want. One drawback I would say is, you’ll get the information about cancellation of the class on the day, when you have joined the class, or on the day 30 minutes before the class.

KA

K.C Ashwin

Hyderabad

Career Roadmap

Your Path to Becoming a ServiceNow Expert

From ITIL basics to senior architect — a structured 5-stage progression aligned with ServiceNow's official CSA, CAD, CIS, and CTA certification tracks, with verified 2026 salary data for India & USA.

01
Start Here
Stage 1 · Beginner

ITIL & Now Platform Foundations

Welcome to ServiceNow · Platform fundamentals from scratch

Rs. 3–5 LPA
$50K–65K /year
ITIL 4 ConceptsNow Platform UILists & FormsTables & FieldsRoles & Groups
02
Core Admin
Stage 2 · Administrator

ServiceNow Certified System Administrator (CSA)

Target Role: ServiceNow Administrator / Junior Consultant

Rs. 5–9 LPA
$80K–105K /year
User & Group AdminACLs & SecurityUI PoliciesBusiness RulesWorkflowsUpdate SetsReports & Dashboards
03
Core Dev
Stage 3 · Developer

Certified Application Developer (CAD)

Target Role: ServiceNow Developer / Application Developer

Rs. 8–15 LPA
$100K–142K /year
JavaScript & Glide APIClient ScriptsServer ScriptsFlow DesignerScoped AppsREST / SOAP APIService Portal
04
Senior Level
Stage 4 · Implementation Specialist

Certified Implementation Specialist (CIS)

Target Role: Senior Developer / Tech Lead

Rs. 15–25 LPA
$120K–160K /year
CIS-ITSMCIS-ITOMCIS-CSMCIS-HRCIS-DiscoveryIntegrationHubCMDB & CSDMMID Server
05
Expert
Stage 5 · Architect / Expert

Technical Architect & Master Architect

Target Role: Solution Architect / Platform Architect / Enterprise Consultant

Rs. 25–45 LPA
$150K–210K+ /year
Multi-Instance ArchitectureDomain SeparationPerformance TuningEnterprise DesignNow Assist / Gen AIPredictive IntelligencePlatform Strategy

MindMajix covers 1-4 Stages in a single structured program · Online & Self-Paced available

Indicative salary ranges as of 2026, based on aggregated market data from Glassdoor, ZipRecruiter, Payscale, and Levels.fyi for India & USA. Actual pay varies by location, employer, and experience.

logoOn-Job Support Service

Online Work Support for your on-job roles.

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@Learner@SME

Our work-support plans provide precise options as per your project tasks. Whether you are a newbie or an experienced professional seeking assistance in completing project tasks, we are here with the following plans to meet your custom needs:

  • Pay Per Hour
  • Pay Per Week
  • Monthly
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Teams across the globe run on MindMajix
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Learners, Careers Upskilled
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    Courses, Largest LMS
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    Corporates, Global Clients
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Servicenow Classroom Training

To meet the learning needs of people spread across various geographical locations, we are offering our high-quality training services at the location of your choice to ensure you obtain maximum impact for your training investment. Choose your city below.

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