SAP CRM Training

(4.9)
6612 learners

Leverage the growing demand for Certified SAP CRM Professionals

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Course Includes

100% Money back guarantee
Live Training

30 Hrs of Sessions

Lab Sessions

25 Hrs of Labs

Two Real-time Use cases

Real-time Use cases

24/7 Lifetime Support

24/7 Lifetime Support

Certification Assistance

Certification Based Curriculum

Flexible Schedule

Flexible Schedules

One-on-onedoubtclearing

One-on-one doubt clearing

Careerpathguidance

Career path guidance

JobSupport

Job Support

About SAP CRM Online Course

SAP Customer Relationship Management (CRM) is a must-have tool for businesses seeking to streamline and manage client interactions. MindMajix's SAP CRM training program is an in-depth course covering all SAP CRM concepts, including the sales, marketing, and customer support modules, and covering the customization of SAP CRM, such as creating and modifying organizational structures, workflows, and user interfaces. Additionally, the SAP CRM Course includes integration with other SAP modules such as SAP ERP, SAP BW, and SAP NetWeaver.

We provide individualized training options, including instructor-led training, self-paced learning, and personalized training. Our instructors are trained, and this SAP CRM online training course is designed to prepare participants for the SAP CRM certification course exam: SAP Certified Application Associate - SAP CRM 7.0 EHP4. So, participants will be equipped to implement and manage SAP CRM solutions upon course completion properly.

SAP CRM Training
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Course Coverage

SAP CRM Course Content

The online SAP CRM training gives participants hands-on experience through practical exercises and real-world scenarios, enabling them to understand SAP CRM's functionality. Participants will also learn about Data Management, Business Partner Management, Master Data Management, and SAP CRM Architecture. ...Read more

SAP CRM Introduction

  • Overview of SAP CRM 
  • SAP CRM Architecture
  • SAP CRM Business Scenarios
  • SAP CRM UI
  • CRM Business Partner 
  • SAP Landscapes
  • SAP interface technology
  • SAP subprocesses
  • Easy Enhancement Workbench

SAP CRM User Interface(Web UI)

  • Overview of CRM Architecture and Landscape
  • Differentiating between the SAP CRM User Interfaces
  • Navigation Bar, Work Area, and Component Workbench
  • Business Roles and Navigation Bar Profiles
  • Personalization and Customization
  • Navigation within the WebClient UI
  • Launching and working with the WebClient UI
  • Overview of the WebClient UI Framework
  • Technical Architecture of WebClient UI
  • Working with Business Object Layer (BOL)
  • Working with Generic Interaction Layer (GENIL)
  • Web Client UI Configuration Tool
  • SAP CRM WebClient UI Software Development Kit (SDK)

SAP CRM Base Customizing

  • Customization for the objects
  • SAP CRM Fundamental data 
  • Enterprise partner
  • Organizational design
  • Region Management
  • Product leader CRM Business Transactions
  • Activity Management
  • CRM Enterprise Partner
  • CRM Middleware Sales and Billing
  • Replication administration
  • Error handling and monitoring

Sales & Marketing Management

1. Sales Management:

  • Activity Management
  • Account Management
  • Territory Management
  • Opportunity Management
  • Quotation and Order Management
  • Pipeline Performance Management
  • Sales Analytics and Reporting

2. Marketing Management:

  • Lead Management
  • Marketing Planning and Execution
  • Campaign Management
  • Marketing Analytics and Reporting
  • Segmentation and List Management

Interaction Center(Web Client)

  • Agent Inbox
  • IC Web Client Functions
  • IC Web Client Profile
  • IC Manager Portal
  • Communication Architecture
  • Launch Script
  • Alerts
  • Broadcast message
  • Agent Function and Processing IC
  • Rule policies like ERMS and IDI 

SAP CRM Middleware

  • SAP CRM Middleware Architecture
  • Configuration and Administration of Middleware
  • Initial Load and Delta Load
  • Queue Management
  • Mapping and Conversion
  • Error Handling
  • Business Partner Synchronization
  • Transactional Data Transfer
  • Monitoring and Administration
  • Middleware Performance Tuning
  • Data Exchange between SAP and Non-SAP systems
  • Integration with SAP ECC, SAP BW, and other SAP modules
  • Middleware Enhancements and Customizations

SAP CRM Solution Overview

  • SAP CRM Marketing, Sales, Service
  • SAP CRM Analytics
  •  SAP Interaction
  • SAP CRM for Industries 
  • SAP CRM Channel Administration
  • E-Commerce of SAP CRM
  • Integration with other SAP suites
  • SAP Domain Applications

free

Add-ons

Most of the SAP CRM Jobs in the industry expect the following add-on skills. Hence, we offer these skills-set as FREE Courses (Basics) to ease your learning process and help you stay ahead of the competition.

Agile & Scrum

Hands-on SAP CRM Projects & Assignments

Our SAP CRM Training course aims to deliver quality training that covers solid fundamental knowledge on core concepts with a practical approach. Such exposure to the current industry use-cases and scenarios will help learners scale up their skills and perform real-time projects with the best practices.

    Training Options

    Choose your own comfortable learning experience.

    Self-Paced Videos

    25 hrs of E-Learning Videos

    self-paced

    Get Pricing

    • 25 hours of SAP CRM Training videos
    • Curated and delivered by industry experts
    • 100% practical-oriented classes
    • Includes resources/materials
    • Latest version curriculum with covered
    • Get lifetime access to the LMS
    • Learn technology at your own pace
    • 24x7 learner assistance
    • Certification guidance provided
    • Post sales support by our community

    Live Instructor-Led

    30 hrs of Remote Classes in Zoom/Google meet

    online

    2024 Batches

    Start - End

    Time

    Weekdays

    Oct 15 - Oct 30

    07:00 PM

    Weekend

    Oct 19 - Nov 03

    07:00 PM

    Weekdays

    Oct 22 - Nov 06

    09:00 AM

    Weekend

    Oct 26 - Nov 10

    09:00 AM

    Customize your schedule here

    + Includes Self-Paced
    • Live demonstration of the industry-ready skills.
    • Schedule your sessions at your comfortable timings.
    • Virtual instructor-led training (VILT) classes.
    • Real-time projects and certification guidance.

    For Corporates

    Empower your team with new skills to Enhance their performance and productivity.

    Corporate Training

    • Customized course curriculum as per your team's specific needs
    • Training delivery through self-Paced videos, live Instructor-led training through online, on-premise at Mindmajix or your office facility
    • Resources such as slides, demos, exercises, and answer keys included
    • Complete guidance on obtaining certification
    • Complete practical demonstration and discussions on industry use cases
    Learn MoreContact us

    Served 130+ Corporates

    Corporate Clients

    User Testimonials

    • 4500 +
      COURSE REVIEWS
    • 4.6
      AVERAGE RATING
    • 98 %
      SATISFIED LEARNERS

    My SAP CRM training with MindMajix went really well. The instructor was extremely helpful, and the material was presented in an underst...

    Read More
    Geetha
    linkedIn
    4.9

    Job Assistance Program

    We take pride in being part of 5 lakh plus career transitions worldwide
    MindMajix-Job-Assistance-ProgramMindMajix-Job-Assistance-Program
    Connect with Learning Advisor

    Job Support Program

    Online Work Support for your on-job roles.

    jobservice

    Our work-support plans provide precise options as per your project tasks. Whether you are a newbie or an experienced professional seeking assistance in completing project tasks, we are here with the following plans to meet your custom needs:

    • Pay Per Hour
    • Pay Per Week
    • Monthly
    Learn MoreGet Job Support

    Career Transition

    Many professionals transformed careers with better pay and higher positions.

    Reviewer
    Senior Engineer to Network Engineer

    Arka Basak is now working for Conentrix as a Network Engineer, who took VAPT Training from MindMajix while he was working for CSS Corp as a Senior Engineer. 

    Company Logo
    Senior Engineer
    arrow
    Present Company
    Network Engineer

    76% of learners got 5x hike

    dollar

    68% of learners got promoted

    review

    83% of learners got certified

    medal

    SAP CRM Training Objectives

    What are the objectives of SAP CRM training?

    • Developing a comprehensive understanding of SAP CRM features and functionalities.
    • Enhancing practical skills through hands-on experience and real-world scenarios.
    • Preparing candidates for SAP CRM certification exams.
    • Learning to configure and customize SAP CRM solutions to meet specific business needs.
    • Acquiring knowledge of SAP CRM integration with other SAP and non-SAP systems.
    • Learning to use new technologies like AI and machine learning in SAP CRM solutions is important.

    Who should take up this SAP CRM course?

    • Business analysts and consultants
    • Project managers 
    • Sales and marketing professionals
    • IT professionals
    • Graduates who wish to launch a career in the SAP CRM industry.

    Will Mindmajix Help Me With Placements After My SAP CRM Course Completion?

    Mindmajix provides job-oriented SAP CRM training that enhances the candidates' skills and makes them job-ready. Mindmajix offers job assistance by providing interview preparation, resume building, and access to its job portal.

    Can I learn SAP CRM without any programming experience?

    Yes, you can learn SAP CRM without any programming experience, as it doesn't require prior knowledge of programming languages. However, having basic knowledge of SAP modules and CRM processes can be an added advantage.

    What are the career opportunities after completing the SAP CRM course?

    Here are some of the job roles you can explore after completing the SAP CRM training course:

    • SAP CRM Consultant
    • SAP CRM Developer
    • SAP CRM Analyst
    • SAP CRM Project Manager
    • SAP CRM Administrator
    View More
    industry statistic

    Industry Statistics

    Jobs / Month

    349

    Avg. Salary

    $ 112,355

    Job Roles

    Why MindMajix?

    elearning

    10+

    Years of Expertise

    E-Learning Industry

    corporate

    200+

    Corporates

    Global Clients

    courses

    500+

    Courses

    Largest LMS

    learner

    512k+

    Learners

    Careers Upskilled

    Partnering with World's Leading Companies

    MicroSoft
    Ranorex
    EDB
    Datadog
    AWS

    SAP CRM Training FAQs

    • General
    • Self-Paced
    • Online
    • Corporate

    What if I miss the class?

    You can access the recording of the missed class through our LMS. We record each training session and upload it after the session to our LMS which can be accessible to the students.

    I want to complete the training in a few days or a week? Is it possible?

    Yes, we got custom training programs to complete the course as you need.

    What are the system requirements I need to attend online training?

    You need good internet connectivity with a mobile/tab/laptop/system installed with Zoom/Meet.

    How can I access recorded videos of my training sessions?

    You can access the recorded videos through our LMS after every session.

    Do I get any discount on the course?

    Yes, you get two kinds of discounts. They are group discounts and referral discounts.

    • A group discount is offered when you join as a group of three or more.
    • When you are referred by someone already enrolled for training, you receive a referral discount.
    View More
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