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Microsoft Dynamics 365 Interview Questions

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If you're looking for Microsoft Dynamics 365 Interview Questions for Experienced or Freshers, you are at the right place. There are a lot of opportunities from many reputed companies in the world. According to research Microsoft Dynamics 365 has a market share of about 4.7%. So, You still have the opportunity to move ahead in your career in Microsoft Dynamics 365 Development. Mindmajix offers Advanced Microsoft Dynamics 365 Interview Questions 2024 that helps you in cracking your interview & acquire a dream career as Microsoft Dynamics 365 Developer.

If you want to enrich your career and become a professional in  Microsoft Dynamics 365, then enroll in "Microsoft Dynamics 365 Training". This course will help you to achieve excellence in this domain.

Microsoft Dynamics 365 Interview Questions and Answers

1. What are the essential skills that made you suitable for this project?

The Microsoft Dynamics 365 roles are suited for group projects and are suitable for individual parts also. For this reason, it is advisable that one finds out all about the industry, size, and scope. Moreover, one can demonstrate their past experiences in the areas that overlap with the project. In this way, an interviewee can highlight their suitability for the position. It is also a worthy fact to note that often clients hire on the potential to grow within an organization as compared to the possession of a pure technical skillset.

2. What are the various types of solutions in Dynamics CRM?

There exist two Dynamic CRM solutions. They are unmanaged and managed. One can answer that the default solution is also there in Microsoft Dynamics of an instance.

3. What do you mean by the Managed solution?

Managed solutions are a kind of completed package with the help of which one can distribute and install in the respective CRM organizations.

4. Can the Default solution be exported as a managed solution?

No, we cannot export the default solution as a managed solution.

5. What do you mean by an unmanaged solution?

An unmanaged solution can be defined as a collection of customizations unmanaged in nature. It is worthwhile to note that customized solutions unmanaged in nature and their components may be interrelated with some unmanaged solutions. One can export a solution as a managed solution. Moreover, the customizations cannot be rolled back once they are imported into CRM.

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6. Give a brief overview of the landscape of Microsoft Dynamics and also comment on its future scope in the industry domain?

The ecosystem of Microsoft Dynamics is undergoing a considerable change at the present moment, and hence one has to be aware of the fact that there would be a plethora of subjects that one can be asked in an interview. For instance, a new product on Dynamics block 365 is creating considerable noise. Moreover, as a significant new player, it is altering the way end-users and partners structure the processes of the business.

Quite interestingly, a majority of the other products of Microsoft Dynamics also see the updates. The other variants of these products are what make it more popular. Moreover, the scope of the industry in the future has increasingly become cloud-based which implies that they have to rely less on storing data on physical servers.

There is another significant development in the field of Microsoft Dynamics, and it is in the form of the fact that Microsoft has acquired LinkedIn. As per experts, it would put Microsoft Dynamics in the top position when compared to its competitors.

One should also be aware of the fact that Microsoft holds conferences many times. Hence, an interviewee has to make sure that he or she goes through their blogs time and again to stay updated about the latest developments in the field of Dynamics.

7. Tell us about the upcoming characteristics of product X?

If you are utilizing a service on a daily basis, you should be updated about the recent features. Hence, it is still worthy to stay prepared for the various products of Microsoft. For instance, if the job interviewer asks you about your popular movie and all of a sudden you cannot think of it, then it would be embarrassing. You do not want that type of moment in a job interview. However, it may happen due to nervousness and anxiety.

To avoid this sort of embarrassing moment, you should take some time out to jot down the updated characteristics of the service or product you are being asked about. You should also note down how they have increased attributes to the functionality of the product. In this manner, the features would remain within you when you sit in front of your interviewer in a Microsoft Dynamics 365 interview.

8. What are the types of industries in which you possess thorough knowledge?

The features of specific Dynamics products put them on the sidelines of various industries. Having knowledge in excess of one vertical may be a massive bonus for employers. For instance, NAV is famous for the manufacturing companies, the service capabilities, as well as the invoice processes, which depict it as an appealing prospect to another type of industry in the field of crude oil. Moreover, it is also a good fact to note that having experience in excess of one sector implies that you would be capable to work with clients who have varying needs. It also depicts that you are flexible enough and have a willing attitude to learn and grow at the same time. Always note that you should be confident in your approach.

9. What are the numbers of implementations that you have completed?

Implementations are major projects and do not rely on the end user’s size. Moreover, a successful rollout also takes a plethora of skills into consideration apart from sound technical knowledge. These soft skills can be in the form of project planning, analysis, and management of time.
Apparently, the more the number of implementing processes you have achieved better are your chances of getting a go on the interview. However, even if you do not have a considerable amount of applications, you can still be selected. If you do not have significant implementations under your belt, always make sure that you talk about your knowledge along the full process of the application. You can speak from data planning and analysis to configuration and testing. It would highlight a variety of abilities and dedication to the interviewer.

10. Describe the cloud and its nature computing to a layman?

Whether you are in charge of implementing products of Dynamics for the users, or you are supervising the in-house system of a company, you would come across various individuals who are not as advanced as you. Moreover, this would help the interviewer to see how well you would communicate with the non-technical staff of an organization. It would also assist the interviewer to have a good glimpse of the way you understand the technology.

It is a tricky question, and hence you have to make sure that you answer with patience and a lot of empathy. Your communication abilities in terms of interacting with non-technical people would always come with a lot of patience and compassion.

11.Tell us of a project of which you were proud to be a part?

It is an opportunity for you to depict not only your exclusive skills but your willingness for the assignment too. One can utilize the method of STAR to showcase oneself as a solver of problems. For instance, you can explain a professional Situation that is challenging in which have participated. You can outline the Task that was bestowed on you. You can also opt for describing the Action you undertook and demonstrate in detail the positive Result your action has achieved. In this context, it is crucial for you to note that in a job examination situation, your work cannot explain itself. Hence, do not be afraid to depict your skills.

12. What are your skilled functional areas and how have you bridged that experience in other areas?

It is worthwhile to note that each Dynamics product comes with a number of features in various areas. Hence, it is inevitable that you would have more experience in some as compared to others. The key here is to show off the skills that you possess in your core areas. You can also opt for expressing how you have learned those talents when compared to other functionalities.
In an interview process, your primary aim should be to turn a potential weakness into a strength. Even if your experience across a product is limited, you can lay emphasis on the way you are taking on new challenges that would have a significant say in the growth of your knowledge. Always ensure that you have a thorough understanding of the description of the job and how you would meet their requirements.

13. What are the significant differences between configuration and customization?

The answer to this question would always shed light on the scope of the configuration and the future applications of CRM. For instance, Dynamics CRM would always provide you with a very environment that is flexible in nature and of arrangement with the help of which admin users or end users can reap rich benefits. They can alter the needed processes of a business to get along the requirements of the business. It can create a workflow, and can also configure a rule. Moreover, for these types of configuration, the users do not have to be programming language experts in CRM. However, in order to write Plugins and custom workflows, the candidate would require a fair bit of programming language, and these are referred to as customization. Moreover, Dynamic CRM facilitates a broad scope in customization and configuration. Hence, it is suggested to think about shape first before the process of customization.

Explore Microsoft Dynamics 365 Tutorial for Beginners 

14. Define a Plugin?

It lays emphasis on the basics of Plugins. In this context, it is always worthwhile to note that Plugin refers to a custom logic that would modify the behavior of the CRM. It is also interesting to note that Plugins are also registered in platforms related to CRM against events that correspond to create, delete, and update. It also requires programming language with the concepts of CRM and SDK.

15. What is a workflow?

Workflow facilitates the atomization of the documents, information, and tasks pass from one user to the customers. Moreover, the actions are carried out with the help of certain rules. The workflow structure facilitates many components that can be used by administrators and business users in a bid to model the structure of their business information. Microsoft Dynamics CRM facilitates the developers with a new variety of mechanisms so that they can always alter the standard behavior which is required by their applications related to business.

16. Define the Execution Model related to the Event Pipeline

This solution should be precise and to the point. It is interesting to note that the Dynamics platform leverages the Plugins that are emphasized on an execution model. It can also be defined as a model of execution which often explains the way a Plugin has been created on the platform of CRM. The message also comprises the entity information about the business as well as the information related to core operation. The signal passes through the pipeline of event execution in a way it can be assessed by the core operating platform. It can also be changed by any registered Plugins. It is also one of the most asked questions in an interview.

It is also worthwhile to note that the pipeline of the event is segregated into various stages of that five can be registered on 3rd party Plugins and custom information. Quite interestingly, the multiple Plugins that are expressed at each step and the one that is further ordered within that scene of Plugin registration can also be accessed

17. What is the process to update the Managed Solution?

You can update by managed properties of a managed solution.

List of Other Microsoft Dynamics Courses:

 Microsoft Dynamics AX Microsoft Dynamics CRM
 Microsoft Dynamics 365 Microsoft Dynamics SL
 Microsoft Dynamics NAV Microsoft Dynamics GP


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Last updated: 02 Jan 2024
About Author

Priyanka Vatsa is a Senior Content writer with more than five years’ worth of experience in writing for Mindmajix on various IT platforms such as Palo Alto Networks, Microsoft Dynamics 365, Siebel, CCNA, Git, and Nodejs. She was involved in projects on these technologies in the past, and now, she regularly produces content on them. Reach out to her via LinkedIn and Twitter.

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