We witness many processes daily. Some processes like functionality in a call center, attending to user resolutions, welcome services at the restaurant, and delivery of items ordered online. Few employ the latest innovations in technology that involves continuous lines of code which are time-consuming processes to configure but are definitely functional when compared to normal manual Business processes. The third and more advanced technology is all about automation. Clearly defining this term we can conclude that every single operation of this process is taken care of without the involvement of humans. Remembered the sci-fi movie you saw recently. Well, that is not completely true though most of it is. Almost 90% of the activities do not require human interaction but 10% do which includes configuring and monitoring the processes.
Blue Prism's Robotic Process Automation is the most successful provider of the digitally operated workforce. It is the trusted source of operations for many organizations worldwide that ensures high-security standards in operation along with compliance which is paramount. Its major focus is to apply technology to the organizations to develop automated work processes that follow rule-based systems maintaining the similarity in execution.
RPA can be designed and executed easily on user devices. This technology employs more contributions of artificially intelligent systems with the ease of changing and scaling software to cater to the requirements. Success always stays with the pioneers who adapt to change and RPA is one of the essentials that will be handled by future technologists. These intelligent systems can run in a 24x7 environment. The efficiency of automated systems is estimated close to the fullest.
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Knowledge of programming language, network structures, Should know how to perform administrator activities on windows server. Understanding of Installation models and design of infrastructure. Able to detect repeating tasks and automate them.
It is essential to several categories of professionals such as
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The rules and norms to be followed are clearly defined and since the processes are automated there is no chance of manipulation in it by any means. Evolving IT and networking systems at the speed of business prosperity. Security standards will be followed strictly. The system continuously monitors to detect virus attacks and threats. RPA can improve the professional and service desk support and continuously monitor the networking devices. It can be scaled in parallel to the increasing company needs.
Blue prism employs several standard libraries that support various application environments such as HTML Mode for HTML, Javascript. Windows mode for .NET, the Microsoft Foundation Class (MFC) library, and Power Builder. A mainframe mode for applications running on mainframes like Attachmate and IBM. Applications like Citrix Xen App run in Citrix mode.
Java Virtual Machine apps run in Java mode. The modes can be selected using a wizard of object studio
The language processing technology which includes voice recognition has improved greatly. It can now recognize different accents that provide support online. Voice assistants also help people with disabilities. The level of human-machine interaction emerged from binary coding to the level where instructions can be given in a very natural way of speaking.
Blue prism allows the best tracking features which can track real-time performance. Enables user to create and configure dashboards for the processes employed. They display the status of utilization, available workforce, automation made, tracking of processing volumes, and utilization.
The five steps involved in implementing RPA are
The initial stage in RPA implementation is planning. Using process studio in Blue Prism flow chart is developed by Business analyst or developer. Process studio is equipped with a built-in debugger and breakpoints can be set. You can also track the previous versions of plans and edit them. It involves the identification of the behavior of the process to be automated. IT is done in two stages
Stage1
Stage2
The development process is fast and wizard-driven. The workflow of automation processes will be developed as per the planned algorithm. Once it reaches the standard of defined functionality the next level comes into the picture.
The execution of the developed RPA is then tested to check if it executes as per the planned algorithm. Test cycles are run at selected intervals of time to evaluate its working efficiency. Reports are generated gradually after each phase to match the estimated results. Defects are identified and eliminated. Changes in design will be made starting from the planning phase, development phase, and testing phase and the process will continue cycling until the standards are met.
The application server and database provided by Blue Prism allow business applications with many users to operate at the same time. To achieve this we need many virtual machines that run the instances. The single physical server can run a number of these instances on advanced Virtual machines.
24x7 support is given and maintenance services are provided after the process goes live. These services include the resolution of defects and maintaining standard functionality.
Blue Prism Robotic Process Automation has a user-friendly interface and is quite easy to handle. Not every user needs full access. Hence every professional working on it does not have the same level of rights in managing Blue Prism. You always can create a new user, assign his role and define the permissions(level of access being partial or complete). Defining these user rights helps in regulating and confining the actions of the person logged in it. It provides the user with Control and System tabs implemented in the interactive client. System tab is provided to configure environment and Control tab to facilitate control of the actions of robots such as start and stop instances, work queues, process schedules, and view logs
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The process is not completely automated as a manual effort is needed to install and customize the system but these efforts are minimized for sure. Though there are not many operational needs still there is a definite need for human supervision from time to time in order to ensure flawless processing in case of unexpected and unintended hardware or power failure from natural calamities to stop unfortunate accidents. Should be used only for repeating rule-based work in order to avoid heavy costs. The design should be flawless and intended to achieve realistic goals.
Areas where automation can be applied automated
Summary
Blue Prism RPA's main role is to reduce the time taken in functional processes.
To improve efficiency in repeating operations and minimize errors.
It is applied in varied processes which need precision and is sensitive to be handled by humans.
RPA is useful for maintaining management systems and highly secured automation systems.
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Ravindra Savaram is a Technical Lead at Mindmajix.com. His passion lies in writing articles on the most popular IT platforms including Machine learning, DevOps, Data Science, Artificial Intelligence, RPA, Deep Learning, and so on. You can stay up to date on all these technologies by following him on LinkedIn and Twitter.