Automation Anywhere has been one of the booming platforms in today’s RPA industry and is the most prominent RPA Tool. Various business organizations across the world are utilizing the innovations and advancements of Automation Anywhere to meet the needs of their customers. This tool is being considered important in various organizations.

This article is about Automation Anywhere interview questions and we are going to discuss the topmost and frequently asked Automation Anywhere Questions in any interview. So, for your better understanding and convenience, we have segregated the questions into three levels:

Automation Anywhere Interview Questions Basic Level

1Q. What is Automation?

Ans: Automation is a technique used for creating a process or a system that works automatically. Automation can also be defined as a process to control or monitor the production and the delivery of various products and services.

2Q. What is Robotic Process Automation (RPA)?

Ans: Robotic Process Automation (RPA) is a process used to automate business operations using robots, in order to reduce human interference.  The main goal of RPA is to eliminate the tedious and repetitive clerical task performed by a human. Now we will have a look at each term of RPA:

  • Robotics: These are the entities which mimic the actions of humans.
  • Process: It is a step by step procedure which leads to an effective activity-for example, the process of building a house.
  • Automation: It is defined as a process which is performed by robots without human involvement.

3Q. RPA Benefits? 

Ans: There are a lot of benefits one can avail from employing robotic process automation:  

  • Cost-saving: it reduces the workforce by automating the repetitive tasks thereby you can reduce the cost 
  • More efficient results at less time: They never make a mistake as humans do. Once you provide them with the right data and rules and regulations, they will execute the same without any errors.
  • No coding needed: To automate any kind of processor application with robotic process automation we need not write any lengthy codes. Sometimes it can be done with the help of very limited code. 
  • Easy to use: as specified in the above paragraph, the code required for automating tasks is minimal and not required anymore. So it can be done by simply dragging and dropping into the system.

4Q. What are the benefits of Automation?

Ans: The main motive to use automation is to enhance efficiency and reduce the errors from several business processes. Moreover, it mostly avoids the intervention of humans to a great extent.

5Q. What is Automation Anywhere?

Ans: Automation Anywhere is one of the prominent RPA vendors offering authoritative and user-friendly RPA capabilities to automate any complex task. The main motive of RPA is to furnish users secure, scalable, and volatile services. 

Automation Anywhere

6Q. What are the necessary steps that are involved in Automation Anywhere Process?

Ans: The typical steps involved in automation anywhere are:

  1. First, we need to select the tool.
  2. In the second step, we will be defining the scope of the automation, followed by measures such as planning, etc.
  3. Next, we are going to test and execute.
  4. Maintenance is the final step.

7Q. What are the key features of Automation Anywhere?

Ans: The key features of automation anywhere are:

  • Create different automation tasks such as mouse clicks and recording keyboard strokes
  • Uses SMART Automation technology
  • Distribution of functions to multiple systems
  • It offers scriptless automation
  • Offers intelligent business for IT and business tasks 

8Q. Sketch the neat diagram of Automation Anywhere Architecture?

Ans: Automation Anywhere is a distributed architecture. In this architecture, the control room will be the centralized manager.

This architecture mainly consists of Bot Creators and Bot Runners connected to control room, as shown below in the figure.

Automation Anywhere architecture has three primary components. They are:

  • Control rooms
  • Bot runner 
  • Bot Creator

Automation Anywhere Architecture

Along with the control room, it also deals with:

  • User management 
  • Source control - code for the Bots is managed by the control room, and this source control is used to share the code across various systems.
  • Dashboard - It provides complete analytics of Bots.
  • License management

9Q. What is the role of Control Room in Automation Anywhere?

Ans: Control room is the central part of the Automation Anywhere architecture which acts as a web-based platform to control automation anywhere. It offers centralized features that include source control, automation deployment, provides dashboard, and user management. 

10Q. How many types of Bots are present in Automation Anywhere?

Ans: There are mainly three types of Bots present in Automation Anywhere:

  • Meta Bots 
  • Task Bots 
  • IQBots

Automation Anywhere Bots

Task Bots: These are the bots which automate the tasks that are repetitive as well as rule-based. These bots are best for HR Management, document administration, and IT services. These bots improve productivity, process efficiency, and ultimately save costs. The common examples of this will be customer registration and sending notifications.

Meta bots: Meta bots are blocks in automation anywhere which can be reused for the optimization of processes. The Metabot blocks are independent and are used for performing common user interface operations such as logging to the system. Examples of Metabots will be user login screen and user validation interface.

IQ Bots: Compared to the other two bots, IQ bots are much more advanced. These bots can train themselves accordingly from the given data and perform based on their learning. These bots automate using cognitive technology. Examples of this will be Multilingual Chat Bots and Personal Assistants. 

11Q. Name the types of license present in Automation Anywhere?

Ans: There are two types of license in Automation Anywhere. They are:

  • Run License - Anyone who has this license can run the bot, but cannot make any changes.
  • Div License - If you have this license, you can create, run, and edit the Bots.

12Q. What is the role of Bot Runner and Bot Creator?

Ans:  Bot Creator - The name itself gives the meaning that they are used for the creation of Bots. These are the desktop-based applications, and their code is stored in the control room by receiving authentication. Different developers can create one or more kinds of Bots, but at last, they can be merged and can be executed at once.

Bot Runner - This is a kind of machine which is used to run Bots. By using Bot Runner, there is a possibility to run the Bots parallelly. To run any of the Bot, one must have Run license. The bots are returned to the control room if there is any failure in the middle of the Process.

13Q. Mention the system requirements for Automation Anywhere?

Ans: The system requirements are:

  • Windows 7 and also applicable for latest versions.
  • Suitable for 1024*768 or high inch screen monitors.
  • 4GB RAM or above.

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Frequently asked Blue Prism Interview Questions

14Q. Name the applications where the Automation Anywhere is used?

Ans:  The following are the key applications where the Automation Anywhere is used. They are:

  • For invoice processing and auditing in the Financial/accounting department.
  • For automating tasks in the HR department.
  • In creating lead generation reports in the marketing department.
  • In the manufacturing department for ERP ( Enterprise Resource Planning) integration.
  • For populating subcontractor forms and automating daily reports in the Government sector.
  • In the retail industry for gathering product details from the manufacturer’s site.

15Q. Why we need Automation Anywhere?

Ans: Automation Anywhere must be used due to some reasons. They are:

  • Eliminates the element of human errors.
  • Non-intrusive, quick time to value.
  • Scaling from desktop to data center. 
  • Saves time and cost.
  • Increases transaction speed.
  • No programming knowledge is required; we can record our actions on our own.

16Q. What are the primary differences between RPA and Selenium?

Ans: The difference between RPA and selenium are as follows:

RPA Selenium
Robotic Process Automation (RPA) is a process used to automate business operations with the help of robots, in order to reduce human interference.  This automation tool is specially designed for testing web applications.
Key components are software bots. The core part of Selenium is Web drivers.
Many tools can be used, but the cost depends on the features and advancements Selenium is an open source tool
Platform Independent Platform independent and can be compared with C, Python, and PERL.

[Related Page: Introducing Robotic Process Automation]

Automation Anywhere Interview Questions Intermediate-level

1Q. Can we use Automation Anywhere for testing the Agile Method?

Ans: Yes, we can use Automation Anywhere for agile testing method same as that of continuous integration. In most of the situations, there is no need for a sophisticated level of documentation; in such cases, testing of the agile method is not useful.

2Q. How many types of recorders are present in Automation Anywhere?

Ans:  Three types of recorders are available in Automation Anywhere. They are:

  • Screen Recorders - Mostly applicable for desktop-based applications and used when a task involves more clicks.
  • Smart Recorders - It is a feasible method for building tasks and applicable for both web and desktop-based applications.
  • Web Recorders - These recorders are applicable for performing tasks that require repetitive actions and can be implemented for various web applications.
3Q. List out the benefits of Automation Anywhere?

Ans: The following are the benefits of Automation Anywhere:

  • Quick Deployment: Automation Anywhere provides a friendly interface and also provides features such as drag and drop.
  • Made for enterprises: It is applied for the whole enterprise because through this, many departments can pay attention to the processes which require human involvement.
  • Made integration easy: It provides platform independency policy and can integrate with other systems easily. 
  • Easy to program: This does not involve any complex programming and also supports front-end.
  • Navigates to various digital landscapes.
  • Perform complex tasks very quickly and it is designed for the complexity.

Benefits of Automation Anywhere

4Q. What is Sikuli?

Ans:  It is a tool designed to automate GUI (Graphical User Interface) using ‘Visual Image Match  (VIM)’ Method. Sikuli is known as graphical UI. In sikuli, all the web elements are stored in the project. This tool considers aspects like images and triggers Graphical User Interface interactions based on VIM. Sikuli is mainly used to automate flash objects as well as Windows-based applications.

5Q. Name the types of frameworks used in Automation Anywhere software?

Ans: There are mainly four types of frameworks, and they are:

  • Modular automation framework
  • Hybrid automation framework
  • Data-driven framework
  • Keyword-driven framework
6Q. What is Selenium, and what is the use of it? 

Ans: Selenium is a framework for the test suite in the automation anywhere approach. Selenium is open-source, and it is useful for automating mobiles and web environments. This framework provides enhanced support for programming languages, including PHP, Perl, Python, and Java.

7Q. What is the significant difference between sikuli and selenium?

Ans: Both selenium and sikuli are powerful tools used in Automation Anywhere. Selenium does not support automating the flash objects whereas sikuli do support it. Sikuli is used for automating web applications as well as Windows. On the other hand, selenium can work only on web applications. The visual match is present in the Sikuli and selenium does not contain visual match in it.

8Q. What is the framework?

Ans:  Framework is a platform for building any suite, including automation suite. This is designed in such a way that it becomes more useful for providing adequate information on several aspects. Moreover, it provides a platform on which the developers can build the programs for a specific purpose.

9Q. When do we precisely automate a test?

Ans: In case of performing repetitive tasks, we will choose to automate a test. Automating a test saves a lot of time as well as reduce human efforts. Moreover, smoke, sanity, and regression test cases are the scenarios where automating a test is a good option. Automating a test with more than one data set will provide more accurate results.

10Q. What factors must be considered while planning Automation Anywhere?

Ans: The following are the factors which must be considered while planning Automation Anywhere. They are:

  • The first and foremost thing we need to take care of before planning is the selection of automation tool, which is beneficial for us.
  • It is also essential to pay attention to designing a framework.
  • Setup of the test environment is one such factor which must be considered on preference. 
  • Another factor that plays a significant role while planning is identifying the test deliverables.
  • Execution and timeline of the project.
11Q. What are the automation tools you are certified in?

Ans: Generally, this kind of questions are asked by experienced professionals in automation.

Here you can mention the skills that you possess on automation tools. Answer to this question entirely depends on the individual.

12Q. What type of systems are required for Automation Anywhere approach?

Ans: Any systems with different features are used in Automation Anywhere. The main reason is that there is no necessity of back-end coding, and this is a great advantage for this framework as well.

13Q. Name any five things which you can automate?

Ans: The five things which we can automate are as follows:

  • Data creation test
  • Building deployment
  • Smoke test suite
  • Performing automation behind Graphical User Interface (GUI)
  • Smoke sanity test suite.
14Q. Name some of the automation tools for testing Automation Anywhere?

Ans: There are several automation tools for testing, but some of the essential tools for automation anywhere testing are QTP, Robotium, SoapUI, and Telerik Test Studio.

15Q. What is the full form QTP, and what does it mean?

Ans: QTP stands for Quick Test Professional, and it is one type of automation tools which is considered in the test environments.

16Q. Name the command used for website launching?

Ans: Launch Website Activity is the command used to launch the website.

17Q. Which command is used to read the CSV files in Automation Anywhere?

Ans: Read CSV or Text File command is used to read the CSV files through Automation Anywhere.

18Q. What is the difference between UiPath, Blue Prism, and Automation Anywhere?

Ans: The major difference between Automation Anywhere, UiPath, and Blue Prism are:

Feature Automation Anywhere UiPath Blue Prism
Architecture Network Computing Model. Cloud-based orchestrator. Two-tier architecture
Popularity Less popular than UiPath and Blue Prism Best popular tool Popular when compared to Automation Anywhere.
Accuracy Accurate across mediums. Accurate among various levels such as Citrix automation, web, and desktop. Provides more accuracy across citrix automation for BPO.
Coding Activities are provided for each and every functionality so that there is no need for programming. No coding is required In this, it provides a way for the users to code. But there is a possibility to manage without coding
Reliability High Moderate Very high
Reusability Possible Possible Possible

Advanced Automation Anywhere Interview Questions 

1Q.  What are the primary differences between Robotic Process Automation and Automation?

Ans: The significant difference between RPA and automation can be described based on parameters.

Parameters RPA Automation
Technology-Based Comprehends the actions of the user at the UI level Programming takes centre stage and makes use of many APIs to integrate several systems on one platform
software/vendor limitations  RPA mostly rely on UI layer and restrictions which it faces will be redundant. Automation of legacy systems demands the complete knowledge of the software.
Customization RPA is designed in such a way that it can meet the needs of the particular user. Traditionally automation faces critical challenges.
Usage Mainly used in the production environment. It is used for UAT environments and product performance.
Turn-around time  RPA offers “record and play” automation method. Demands for quality tests and complex programming.
What does it reduce? Reduces human intervention or workforce. Reduces execution time.

[Related Page: Different Types Of Automation]

2Q. Mention the factors which are significant to consider for scripting standards in Automation Anywhere?

Ans: The following are the factors which we need to consider for scripting standards. They are:

  • Maximum use of framework where it is required.
  • Uniform naming convention
  • Error handling and management
  • Proper indentation 
3Q. Mention the reasons for not using manual testing in the Automation Anywhere approach?

Ans: The main reason for not considering manual testing is that it needs additional resources and also consumes a lot of time. Other causes such as projects are plentiful as well as time-bound and performing tasks repeatedly will make manual testing not wise for the Automation Anywhere.

4Q. How do we handle errors in Automation Anywhere approach?

Ans: In Automation Anywhere approach errors are handled based on the exact cause of the problem and nature. In this approach, automation softwares are already equipped with the error-handling mechanisms to handle the errors.

5Q. What will we automate first in the Automation Anywhere approach?

Ans: Modern automation software equipped with one of the key features known as ROI calculation. This calculating ROI offers more advantages and provides useful information. Moreover, it also provides a simple way to know what exactly to automate first. By this key feature, confusion among employees can be reduced, and the complex processes can be automated first and therefore enhances the efficiency.

6Q. What are the uses of Automation Anywhere and mention the challenges associated with it?

Ans:  Automation Anywhere is a practical approach which reduces human efforts and errors. The main reason is this approach saves lots of time. This approach is similar to that of artificial intelligence to perform processes and tasks more efficiently. 

The biggest challenge associated with Automation Anywhere is a shortage of skills and cost variations in some situations. Moreover, tasks are performed usually without worrying about the failure and breaks in the middle of the functions.

7Q. Why do we need to pay attention while performing task creation?

Ans: We need to pay attention during task creation because it lets the automation process work reliably. Moreover, it also engages only those who have excellent skills in the process.

8Q. Mention different strategies to be considered to work on automation, according to you?

Ans: The first and foremost thing we need to pay attention to is whether the process can be automated or not. Next strategy is considering smaller inputs and building up slowly. Furthermore, we need to pay attention to another factor called information security. Another approach is to use the available tools to transform the operations.

9Q. Is it is possible to achieve 100% automation?

Ans: Yes, but it is an extremely complex task to perform. Generally achieving 100% automation is not a target in any of the automation process. Operations which aims at the same are not considered in any of the automation processes.

10Q. What are the different types of tasks that should be monitored regularly in automation?

Ans: The tasks such as running the script and errors must be monitored regularly. Identification of strategies which are reusable and make use of it for the separate file is also followed. Moreover, following coding conventions and adding appropriate comments are the tasks that must be monitored regularly in automation.

11Q. What are the characteristics of an ethical framework in Automation Anywhere?

Ans: The following are the characteristics of a good framework, and they are:

  • The script must be self-reliant.
  • The framework should follow coding related practices.
  • Reusability
  • Inbuilt reporting features.
  • The framework should be able to integrate with different kinds of applications and framework as well. 
12Q. Is it possible to read PDF through Automation Anywhere?

Ans: Yes, it is possible to read PDF files through Automation Anywhere. By PDF integration command, we can read PDF files in Automation Anywhere.

13Q. What is a MetaBot in Automation Anywhere? How does a MetaBot aid in automation?

Ans:  A MetaBot is a block in automation anywhere, which can be reused for the optimization of processes. Meta bot blocks are independent. MetaBots are primarily used for common user interface operations such as logging to the system. Through MetaBots, one can create automation building blocks, which can capture information from the user interfaces and the other APIs. MetaBots provide much-needed scalability to the applications by aiding integration with the other processes. MetaBots are best used for those processes which are complex and require scalability.

14Q. Compare manual testing with automation anywhere?

Ans: Manual testing needs multiple resources, and it is time-consuming and costly as well. Manual testing is prone to specific errors which are generated due to inaccurate data. Hence, manual testing is not a good option for the complex as well as large projects. Testing through Automation Anywhere is faster and also testing complex projects without any human errors could be an easy task and can be completed on time efficiently.

15Q. Why would you prefer Automation Anywhere in comparison to Blue Prism?

Ans: For developers who are good in scripting, Automation Anywhere is the best choice, since it is entirely based on scripting. Blue Prism makes use of visual process designers instead of scripts. Secondly, macro readers are available in Automation Anywhere, which speed up the process of mapping. This is something which is not available in Blue Prism since the architecture of Blue Prism is a bit outdated in comparison to the Automation Anywhere. Moreover, Automation anywhere is known for its cognitive capability rather than Blue Prism.

16Q. Specify the factors which are necessary for the evaluation of scripting standard for Automation Anywhere Testing? 

Ans: It is understood that for every ten lines of code, there need to be three lines of code that need to be inserted. There should be optimized utilization of system wherever there is a possibility, as it is a vital factor. There should be proper space, Uniform naming tradition, Error handling module, and administration.

17Q. What is a bot store in Automation Anywhere?

Ans:  From the bot store in Automation Anywhere, developers can purchase ready to use bots and digital workers. The ready to deploy bots are the bots, which are prebuilt and can automate the individuals as well as repetitive tasks. On the other hand, Digital workers are the one who can automate the business processes. It saves the development costs as well as the development time since the bots are pre-built.

18Q. Justify why you should use automation anywhere?

Ans: Automation Anywhere provides a platform for developing bots that could automate the business processes and repetitive as well as individual tasks. Automation anywhere helps in developing bots that can automate at an enterprise scale. It provides cognitive automation for unstructured data, which helps in developing intelligent bots. If the deployment needs to be done instantly, developers can buy ready to deploy bot, instead of spending time on the development of bots. Bot store helps to jump-start bot deployment. Automation Anywhere is the best option for those developers who are good in programming since Automation Anywhere makes uses of scripting for development of Bots.

19Q. What are the advantages of using RPA Mobile App in Automation Anywhere?

Ans: Some of the key advantages of RPA Mobile App in automation anywhere are:

  • Access the bots on the go.
  • Control the bots on the go.
  • Check the bot dashboard.
20Q. What is the significant difference between delay and wait command in Automation Anywhere?

Ans: The delay command delays the next step in the TaskBot as well as MetaBot. The delay command specifies whether to delay for a specific period of time or for a randomized period of time, based on a given range. While "Wait for window" command adds a particular condition to wait for the contents of a screen to change before doing the next set of actions.

21Q. Can you automate a process completely using Automation Anywhere?

Ans: Yes, it is possible to automate processes completely in an organization. With Automation Anywhere, 100 percent of automation could be achieved. However, it depends on an organization’s priority, whether it wants to go for complete automation or partial automation because complete automation has certain advantages. In an organization, primarily those areas are targeted for automation which has repetitive or redundant tasks.

22Q. Is there any difference between RPA and Automation Testing?

Ans: One of the significant differences between the test automation and the RPA is, the test automation lives in the context of test environments. It makes use of test data. On the other hand, RPA works on live business or production data, that exists in the production environments.

23Q. Describe the process of reading CSV files through Automation Anywhere?

Ans: A CSV file could be easily read or imported in Automation Anywhere by using the command “Read from CSV”. The command is found under the applications category. After selecting the commands, the CSV file could be selected from its specified path, and then it could be imported almost instantly.

24Q. When will you do Bot Lifecycle management in Automation Anywhere?

Ans:  Bot lifecycle management is based on the principles of DevOps if you want to have a different environment for each of the stages, that is for the development stage, testing stage, and production stage. Hence, it enables end to end lifecycle management of the bots. In this way, the developer doesn’t need to manage the development process along with the test environments explicitly, as the lifecycle management framework will do the same. Bot Lifecycle management framework will handle the dependencies as well. Bot lifecycle management is available with Automation Anywhere Enterprise. It also helps to integrate with DevOps workflow. So, in a given scenario, when the development has to be done as per the DevOps workflow, Bot Lifecycle management needs to be used.

25Q. While building automation, which recorder you will use for your desktop and web applications respectively, Justify your selection?

Ans: For desktop applications, Screen Recorder and Smart Recorder can be used. While for web applications, Smart Recorder and Web Recorder can be used. Screen Recorder is considered as best for Capture Mouse Click and Keystroke Operations. This recorder includes operations such as Click, moments, Click and drag, and Insert Keystrokes. These activities are largely used for desktop; hence that is why it is suitable for desktop applications. Smart Recorder is primarily used for capturing window objects such as coordinates, object properties, and the image Playback mode. That is why it can be used for both desktops as well as web applications. Web Recorder is capable of extracting data from the website. Web recorder also functions based on the provided URL. That is why it is considered as best for Web Applications.

26Q. I am not able to control the task creation in Automation Anywhere. What are the options for me?

Ans: There are different ways to control the task creation in Automation Anywhere. Some of the best practices are:

  • Leave the task creation process with the professionals who have trained on Automation Anywhere, who are aware of the scope of the tasks and their dependencies.
  • Distribute the run-time (executable) licenses to resources in the company who would be using automation, but won't be creating the tasks.
27Q. I am not able to login to the client machine from automation anywhere. What are the key steps I can try to resolve this?

Ans: The steps which could be followed in this scenario are:

  • Delete the concerned user from Control Room -> User Management.
  • Recreate the user profile with the same set of information.
  • Add a Developer license to the newly created user profile.
  • Restart the user computer, terminating all the Automation Anywhere processes that might be running in the background.
  • Login to the Automation Anywhere client.
  • The given steps should work and resolve this issue. If the problem is still not fixed, then Automation Anywhere needs to be installed.
28Q. Name the commands used for handling errors in Automation Anywhere?

Ans: There are two types of error handling command in Automation Anywhere, and they are:

  • Begin error handling command, and
  • End error handling command.
29Q. Why do we use string operation commands in Automation Anywhere?

Ans: We use string operation commands in Automation Anywhere to perform the following actions:

  • Reverse
  • Find
  • Replace 
  • Split
  • Join 
  • Compare
  • Trim
  • Lower Case
  • Substring
  • Before/After
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