RPA Implementation Challenges

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  • Last Updated March 01, 2018

In addition to the implementation and value proposition of technology, recognizing its importance from a successful application to the ultimate performance is essential for any company.  

Robotic Process Automation has restructured the operating ways of businesses. In its regular form, RPA facilities the routine automation, repetitive manual processes and streamlines the workflow to make them more efficient. 

By implementing a business with RPA can expect name benefits including

  • Increased efficiency of claims processing,
  • Quick scalability based on customer demand
  • Enhanced accuracy of manual data input

There is no exception for Robotic Process Automation (RPA) as it provides implementation challenges to new users. As we discussed, RPA offers a handful of benefits that allows companies to optimize business operations and deliver exceptional customer service. 

It is a known fact that no solution exists without specific challenges in any new technology integration into a company’s current architecture. It is essential to understand that there will be particular challenges when implementing an initiative of RPA, and anticipating these challenges can provide a more accessible path to overcome them for a smoother transition.

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Significant difficulties that could stand while using RPA are as follows

Choosing the Process to Automate

When starting out for the first time, it is highly recommended to start with one or two workflows and then building from there. Choosing the perfect tasks to automate is difficult in the beginning, especially if multiple departments want to utilize and get benefitted by RPA. Conducting a careful audit of functions performed on a daily basis, identify and prioritize the areas of inefficiency is essential.

Employee Resistance

If the management is on board with RPA, doesn’t mean everyone else will be. Most of the front line workers view RPA as a threat that will eliminate their job. Though this may indeed occur, it will create new and better opportunities for those employees.

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Challenges of RPA Implementation

Realist Goals and Expectations

Any leading change initiative including automation adoption requires defining and setting objectives, realistic goals, setting expectations about occurring changes. The process can drag off and lose momentum without these things and can also drop the buy-in and support of the employees quickly. It is essential to have these things in mind while planning and implementing RPA.

Risk of Creating Silos

The goal of any RPA project is to make the business operate more efficiently and fluidly. The result will be quite the opposite of your expectation if the initiative isn’t careful. It is essential to choose an entirely integratable RPA tool to connect and support existing systems for a more harmonious infrastructure. If the RPA you are using is a standalone one, it will add another headache and creates a frustrating environment for disparate systems.

Organizations will be able to recognize RPA’s new applications and eventually increase the scale of automation within their enterprise. It will help organizations realize more substantial, company-wide benefits of an RPA solution.

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