Salesforce technology is one of the leading cloud technologies in the IT industry. The future prospects of salesforce technology are very bright and high. It provides cloud computing applications to all the stages of industries and businesses.
Salesforce is a software company based on cloud technology that offers Customer Relationship Management (CRM) Services. CRM is a strategy or a technique used by businesses to maintain healthy relationships with customers or potential customers.
Salesforce Web Services is a prebuilt set of applications designed for businesses and modified according to one's needs and requirements. It helps marketing, sales, commerce, service, and IT teams work as one team from any part of the world. It started as a software-as-a-service CRM company and now it provides various solutions and a platform for users and developers to develop and distribute customized software.
Table of Content - Salesforce Web Services |
The architecture of the salesforce includes
Here is a brief explanation of the architecture
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In this layer, a typical application is shared by multiple clients. But each client accessing the server will have his working environment which is isolated from the other working clients. With this, a developer can develop a code and share it on the cloud where multiple users can easily access it. As the same server and application are accessed by multiple users, it is very cost-effective. As the resources are shared, the cost of setting those resources and the cost of maintenance of those resources are also shared. This architecture provides high security.
In Metadata, Metadata (data about the data) is also stored along with the common data. Each client will have their own Metadata. Here one client using the same database cannot access the other client's data as they are unaware of each other's metadata who also uses the same database. It keeps the user data secure by sharing a common database.
API stands for Application Program Interface. This layer facilitates connectivity and communication between different devices and applications. Sometimes developer needs more functionality for the application to make the changes. APIs are used to make modifications in salesforce applications and also to call APIs to retrieve data from other systems. Salesforce offers multiple API such as Bulk API, Metadata API, and many more.
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Web service is a way to call a method of one application into a method of a different application. For this, we have to integrate application one and application 2. this can either be a one-way or two-way integration. If it is one-way integration that is the calling method of the second application into 1st application, it may or may not require middleware. When the middleware is involved, the procedure is first applied to the middleware and then the middleware carries the step forward. The applications can be written in any language and may or may not be stored on the same server.
Web services are a way of communicating between two applications that are written in interoperable languages and through various methods. The methods could be SOAP, REST, HTTP callout, or future callout. So, in Salesforce integration is a method in which salesforce is one application and needs to be integrated with another application.
Depending on the requirement, data from the salesforce is called outside of the application, or data from another application is called inside the salesforce application.
We use two types of web services.
API Name | Protocol |
REST API | REST |
SOAP API |
SOAP (WSDL) |
Chatter REST API | REST |
Analytics REST API | REST |
Bulk API | REST |
Metadata API |
SOAP (WSDL) |
Streaming API |
Bayeux |
Apex REST API |
REST |
Apex SOAP API |
SOAP (WSDL) |
Tooling API |
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Madhuri is a Senior Content Creator at MindMajix. She has written about a range of different topics on various technologies, which include, Splunk, Tensorflow, Selenium, and CEH. She spends most of her time researching on technology, and startups. Connect with her via LinkedIn and Twitter .